4 uppsatser
… of initiatives in Customer Relationship Management, usually abbreviated as CRM. In the course of this study we have been in contact with forty-two companies operating in Sweden within eleven different sectors in order to find out how they operate regarding CRM initiatives …
Problem: Today Frigoscandia Equipment Europe, FSEE, is not sure how their CRM-system, MSMS, is used along with other solutions at the different regions throughout Europe. The company is interested in a usage evaluation describing by who and how the system is used. FSEE is also …
… approach to draw conclusions. Conclusions:The result we got was that the CRM system were common and a goodas problems were highlighted. Such were the work with relationships, the relationship with the customer was important, when it comes to B2B (business to business) sales. It …
Bakgrund: Studien tar utgångspunkt i den nya kursplanen för matematik där matematikens användning i olika sammanhang och vardagen betonas tydligare än i den förra kursplanen (Skolverket 2011a; Skolverket 2011b). Elevers sjunkande matematikprestationer är en pågående problematik …
