Åtkomst till affärssystem i mobila enheter - För- och nackdelar
Information systemsFinancial systemsEnterprise resource planning systemERP-systemMobile ERP-systemMobile devicesInformationssystemEkonomisystemAffärssystemMobila affärssystemMobila enheter
The purpose of this study was to investigate the reason behind thedecision by a company regarding the desire to use mobile access to theirERP-system and to discover whether this will involve any loss offunctionally in comparison to using the ERP-system on a computer atthe office. In addition, the pros and cons involved in using mobiledevices for accessing the ERP-system will also be examined. Semistructured telephone interviews were conducted with companies whicheither used or did not use mobile devices in relation to their work. Atelephone interview was also conducted with a consultant who isworking with the implementation of ERP-systems and mobile solutions.The survey showed that companies with staff working in the field assellers, service personnel and construction workers want to gain directaccess to their ERP-system so as to be able to act directly and takedecisions, to have the ability to provide more efficient order processingand to send out invoices more quickly. Those companies which have notopted to use mobile devices at work within this field are those whichare unsure of the connection to the Internet and the capacities availablewithin cellphones. The disadvantages have, in general, been found toinvolve a lack of connection to the Internet in order to gain access to thesystem used by the company. The benefits associated with mobile usagefor those companies with staff whose duties are not totally office basedinclude saving a great deal of time and money. The quality offered isalso increased through the implementation of these mobile devices,which have the ability to access selected parts of an ERP-system or afinancial system. What has been determined through this study is that ifcompanies choose to implement these mobile devices, it is possible forthem to achieve better cash flows, lower transaction costs and the abilityto updated information directly and also for there to be a reduced risk ofmisunderstandings with customers. There is some loss of functionalityfor companies when comparing the use of mobile devices as opposed tousing a computer. However, it is possible to select those features that aremost suitable for mobile devices which are related to the screen, workenvironment and the users who are involved. The reason for firms not tochoose to implement these devices is mainly due to uncertaintyregarding capacity, Internet connection, and lack of coverage and thesmall screens associated with the phones.