Socialsekreterares syn på insatsen kontaktperson
en kvalitativ studie
This essay describes social workers view on the action contact person. The study was qualitative and six social workers were interviewed on the topic. The effort contact person were chosen as the object for this study since it is the most common action given to young people, despite the lack of research about this subject. The result was analyzed out of conduct action theory and the theory of street level bureaucrats as well as scientific research in this area. The result of this study shows that most of the social workers consider the action as positive. The knowledge that they value the most in their work is gut feeling and their own experience. The young people that are assigned the action have a wide variation of different issues. The action was often used as a first step before placement outside the home. The action also functioned as a way to get a view of the life situation of the young people. The social workers in the study experienced that they have a great deal of freedom of action in their work with the young people. However the study shows that their freedom of action are in many ways restricted; for example they had few alternative actions and they were all limited by the budget.