Sjukvårdsrådgivningen i Karlshamn, Blekinge Län, - Från utredning till verklighet, om processen att införskaffa ett system
ArbetsvetenskapHuman work science - generalDatavetenskapComputer science - software engineeringTietoenatorSjukvårdsrådgivningenAnvändarvänlighetAnvändbarhet
This Batchelor?s Thesis concerns 20 points at the MDA-program (People,
Computers and Work) at Blekinge Institute of Technology in Ronneby, Sweden. 10
points concerns Computer Science and 10 points Human Work Science.
The thesis is about the process of starting a new department of
Blekingesjukhuset [Blekinge Hospital] in Karlshamn, Blekinge called
Sjukvårdsrådgivningen [Health Care Advice Bureau]. The thesis starts with a
description of the ethnographical methods used, followed by the process of
establishing the department.
In this new department, the nurses are using a computer based system called
Teleråd, developed by TietoEnator. The thesis takes up the issues of how the
department uses this system today and concerns what ?user-friendliness? is. The
end of the thesis contains an evaluation of the visions of the founders of the
new service and how/if the visions have become reality.