Matematik i närmiljön
uterummet som en alternativ lärmiljö
Organizations over the world increasingly start to realize the possibilities of the use of a social intranet, also known as Enterprise 2.0. The social intranets can be used to collaborate and communicate with colleagues in the workplace. Both Cook (2008) and Coope (Barnett, 2011) say that Enterprise 2.0 is about to fundamentally change the way organizations communicate. But do companies know how these tools can be used?The study emanates from three questions:How can social intranets be used in business?How can internal communication and collaboration get easier through the use of a social intranet?What are the possible risks with the use of social intranets?In this study we have in a qualitative manner been interviewing two companies that currently use social intranets in their daily activities ? Securitas and Skåneme-jerier. The interviews where performed via telephone with two people familiar with the respective social intranets. We have also sent out a questionnaire via e-mail to a user group of each company's intranet, to gain knowledge of users' opi-nions.The interviews show that both companies agree that it is important for peers to communicate and exchange information and knowledge with each other. The so-cial intranets are used both for communication, collecting employees' knowledge, and to ease the employees information need by gathering all information at the same place. Respondents also pointed out the advantage of written information and knowledge. As it is written it is also searchable. It will also remain in the organiza-tion even though the creator might leave the company. The fact that all users can edit for example wikis and files on the intranet can be used to keep information up to date.