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Kundens förtroende och bild av fastighetsmäklare i Karlstad

Hälsans Trädgård is a project which is going to start in Gamla Linköping, Sweden. The authors were commissioned by Arbetslivsresurs, a company working with work rehabilitation, to select, define and make job analyses on five work tasks at Hälsans Trädgård in Gamla Linköping. A job analysis means an analysis of the demands the job make of the individual. The job analysis used in this study is called The Revised Handbook for Analyzing Jobs (RHAJ) and is from the US Department of Labor (DOL). As RHAJ is an American instrument, the authors produced a form where the concepts are translated into Swedish to make the analysis easier. The areas that were analyzed according to the RHAJ were: worker functions, general educational development, specific vocational preparation, aptitudes, temperaments, and physical demands and environmental conditions. The five work tasks that were analyzed at Hälsans Trädgård were: ?Raking?, ?Planting flowers?, ?Weeding?, ?Shoveling snow? and ?Portraying Lisa?. The result shows that the five work tasks make low demands on the individual and that none of the tasks demand mathematical development. The task ?Portraying Lisa? was the task which, in most cases, made the most demands on the individual. The discussion proposes how the work tasks can be more complex. The authors suggest investigations that test the RHAJ for validity and reliability and that the RHAJ in full be translated into Swedish and tested under Swedish circumstances in future research.

Författare

Veronica Berg Victoria Niesel Carina Åkerstedt

Lärosäte och institution

Karlstads universitet/Institutionen för ekonomi

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