Intranät och dokumenthantering vid ett mindre till medelstort företag En fallstudie
The aim of this masters thesis is to learn how an organization has solved its information management via intranet and document management. The purpose is to identify what different types of information are made available via an intranet, how this information is structured and what functions the intranet includes. Conventions, directions and advice about intranets and document management were studied, with the purpose to compare whether the systems of the company correlate with these. Other issues considered in the thesis, are how the employees of the organization use the intranet and how the document management is organized. To get an understanding of these questions the structure and functions of the intranet were studied empirically and a questionnaire on what the employees need and use, concerning the intranet, was sent out to 130 employees. 56 of these were handed in and processed. In order to get a deep understanding of the topic, the case study was used as a research method. The main theories are taken from Information Management, including Choos cycle of information processes. The results of the study show that theories and conventions have been followed to a great extent but in some cases the categorisation and structures of the interface of the intranet do not fully correspond. Among the findings are that the search functions of the intranet are underused and that the company lacks a plan for their intranet.