IT-kompetens - utveckling av ett mätinstrument
Problem: In society of today corporate competence is an important factor for
survivor and development. IT is developing rapidly and can not be ignored by
companies. Then need for people with IT-competence is conquent increasing. A
survey of corporate IT-competence is therefore of interest for companies as
well as for local authorities.
To determine the IT competence within an organisation, this competence has to
be measurable. Therefore, it is necessary to define the concept of IT
competence. In agreement with our principal, we are focusing on the
manufacturing industry.
Purpose: To develop a measuring instrument which can be used to survey the IT
competence within a manufacturing sector.
Method: Our development of the measuring instrument is divided into four steps.
In the first step, we have made a definition of IT competence, relevant
literature and research. This definition is used in the second step, where we
connect our discussion in a matrix in order to illustrate our reasoning
regarding IT competence. In the third step, and based this discussion, we are
outlining questions, which all together form the measuring instrument itself.
In the last step, we deal with the obscurities and ideas for improvement that
have arisen through the test investigation along with our own reflections about
what could have been done better.
Conclusion: We are using the ideas for improvement to change the measuring
instrument. When all the changes have been made, the final measuring instrument
has emerged, which means our assignment is completed. Based on our studies, we
can establish that it is possible to measure the IT competence within an
organisation, and thus, to survey the IT competence in a local authority.