Hot och våld inom socialtjänsten
socialsekrterares uppfattningar om hot och våld
ProfessionaldemeanourPowerThreatViolenceSocial workerSocial sciencesSamhällsvetenskaperSocial problems and welfareNational insuranceSociala problemSocial välfärdSocialförsäkringSocial SciencesLaw and Political Science
The purpose of this essay was to investigate socialworker's perception of threats and violence in their daily work from the perspective of power. In order to obtain as clear and distinct responses as possible, I used qualitative interviews for this study. The respondents represent a "socialförvaltning" that handles financial assistance in a medium-sized city. This department was chosen because the socialworkers that handle financial assistance at this department have been identified by the media as particularly vulnerable. The study showed that verbal threats are commonplace but physical violence is rare. The socialworkers felt that a professional demeanour significantly contributes to reducing the risk of threat and violence. Clientele with various substance abuse problems and those with mental illnesses were identified as being a particularly hazardous group. The study showed that social workers feel secure at work despite some threatful situations.