Enterprise Mobility
Effekter på den individuella arbetaren. En fallstudie av en mobil affärsapplikation hos ett teknikföretag i Västsverige
Using mobile technology to make ends meet is currently a reality for many people. More and more peopleare working while travelling or work from home. Most knowledge workers are equipped with laptopsand smart phones. To find out how individuals are affected by having the ability to stay continuouslyconnected and work with mobile business applications, we have conducted a case study and in closecooperation with a company have created a prototype of such a mobile business application. Fourindividuals have tested our application and were then interviewed. The research has been conductedqualitatively where we with the help of action research found a number of challenges and opportunitiesfor the individuals. Our main result is that individuals experience great freedom in that they can choosewhen, where and how work is performed. This freedom, however, comes with negative consequences -primarily, that the individual experiences that working life and private life boundaries merge. The factthat the most positive factor can be a negative factor is proof that the area is complex. We discuss thatthere is not one solution that fits all. An individual needs to develop their own method of maintainingboundaries between work and private life in order not to make roles collide more than necessary. If theindividual fails to maintain this balance, the organization will be negatively affected although this is onlya small part of what the individual will experience.Keywords: Enterprise Mobility, Mobility, Mobile Worker, Work-Life Balance, Work-Life Boundary Blurring.