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Effekter av PR kontra reklam - är beaktande av produkt en försummad aspekt En studie av PR och reklams relativa kommunikationseffekter vid olika grad av engagemang för köpet och produkten.


Using stimuli with identical information in both PR and advertising, this study seeks to explain how content class together with the level of involvement affects the communication effects of marketing messages. There is currently no established way of measuring the value of PR, and contemporary PR metrics do not take into account what effects PR actually generates. PR is often said to have an advantage over advertising due to the effects of third party endorsement, but previous empirical assessments show inconsistent results regarding what effects each content class generates. The result of this study is that PR is stronger at building recall, interest and credibility, and that it has less perceived selling intent than advertising. Results differ somewhat between different levels of involvement, but the conclusion is that this might not be attributable to the level of involvement per se but rather to the type of products being used in stimuli - a conclusion that seems valid for previous research as well. Further research must resist the urge to generalize, as this leaves results both non-specific and ambiguous. Instead, it should go more deeply into investigating the complex characteristics as well as the buying behaviour characterising the specific product at hand.

Författare

Sara Påhlson Sandra Schmitz Jansen

Lärosäte och institution

Handelshögskolan i Stockholm/Institutionen för marknadsföring och strategi

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