Användbarhet ? En fallstudie av ett point-of-sale system
Problem: Our opinion is that it is important to consider about usability in
system development. In this thesis we will focus on usability in point-of-sale
systems. The point-of-sale system we base this thesis on is Extenda Retail. Our
case study is performed on Ica Kvantum in Bromölla, which implemented Extenda
Retail about two years ago.
Purpose: The purpose of this thesis is to figure out what important factors
there are to consider, in usability aspects, when developing point-of-sale
systems, with focus on the cashier. We also wish to find out the cashiers
opinions about the Extenda Retail system.
Method: The information gathered for this thesis consists of literature and
interviews. All the information has been studied and analyzed.
Result: We have reached the conclusion that the end users consider Extenda
Retail to be a good point-of-sale system in usability aspects. It also shows
that the guidelines we have chosen, with minor modifications, supports
development of point-of-sale systems.