Användarinvolvering i ett systemutvecklingsprojekt -Är det effektivt?
DatavetenskapComputer science - software engineeringComputer science - generalArbetsvetenskapHuman work science - generalUser involvementEffectiveUsabilitySoftware engineeringInvolvement techniquesUser centered designHuman computer interaction
In most software engineering project, users are only involved in the beginning
of the project as a help to design the requirements specification but users can
be involved after this phase too, but is it effective to do so?
With this report we would like to investigate how effective it is to involve
users after the requirements specification has been written and approved.
To find out how effective it is to involve the users we try some fast and
simple involvement techniques on a quite far gone project. These techniques
include ethnographic studies, prototypes and surveys. We also interviewed a
couple of people who work with usability and finally delivered a report with
our results to them to find out if they found our result relevant. By also
documenting how much time we spent involving users we will show to which degree
user involvement is effective.
We found out that a couple of fast techniques could get very much result in the
form of usability enhancing suggestions to the developers. Considering how much
time can be saved for the users in their daily work with a useable system, we
are of the opinion that involving users is very effective.