Användarinvolvering i ett systemutvecklingsprojekt -Är det effektivt?
User involvementEffectiveUsabilitySoftware engineeringInvolvement techniquesUser centered designHuman computer interaction
In most software engineering project, users are only involved in the beginning of the project as a help to design the requirements specification but users can be involved after this phase too, but is it effective to do so? With this report we would like to investigate how effective it is to involve users after the requirements specification has been written and approved. To find out how effective it is to involve the users we try some fast and simple involvement techniques on a quite far gone project. These techniques include ethnographic studies, prototypes and surveys. We also interviewed a couple of people who work with usability and finally delivered a report with our results to them to find out if they found our result relevant. By also documenting how much time we spent involving users we will show to which degree user involvement is effective. We found out that a couple of fast techniques could get very much result in the form of usability enhancing suggestions to the developers. Considering how much time can be saved for the users in their daily work with a useable system, we are of the opinion that involving users is very effective.