This study is focused on the Caseworkers of the Swedish Migration board and their experiences of ethical dilemmas in their daily work with asylum seekers. Our research question is aimed at examining the ethical dilemmas that the Caseworker as a social agent is experiencing in the meeting with the asylum seeker. The empirical material in this study is based on interviews with five Caseworkers of the Swedish Migration board. The material has been collected through semi-structured interviews and has then been analyzed through professional ethics as a theoretical framework. The results of this study show that ethical dilemmas are constantly being present in the work of the Caseworkers. Ethical dilemmas are in different ways occurring in the meeting with the asylum seeker. The law that regulates the Caseworkers work is functioning as a limiting aspect, which leads to a feeling of contradiction between the Caseworker?s personal ethics and the professional ethics..

The purpose of this study is to examine immigrants' experiences of social services' treatmentand their expectations of social services. In this study we have used the following questions:how immigrants have experienced the treatment of the social service, the way in whichimmigrants would like to be treated by social services as well as what kind of beliefs andexpectations immigrants have concerning the social services' duties and powers. We haveused a qualitative method in the study that consists of ten semi-structured interviews. Thetheoretical concepts we have used are culture, ethnicity, cultural competence, professionalismand social psychology. The survey reveals a majority of negative experiences, such as afeeling of being ?tossed around?, suspicion and discrimination by the Caseworkers due to theethnicity of the respondents.

The purpose with this study was to examine six Caseworkers and two clients? experiences of interaction in the investigative work of social assistance. Moreover, how the interaction between Caseworkers and clients are affected by the structure of the social assistance unit. The study also wanted to show how interaction rituals contribute to the change in assessment procedure in the investigative work. The study even aimed to highlight the ways in which social exclusion occurs in investigative work from Caseworkers and client?s capital and gender.