Service delivery acts like a process. This can enable the possibility of attracting attention towards the company who?s making use of this, furthermore generate several opportunities. However, it?s far from easy to deliver new services.

AbstractBruzelius, E. (2010). Adolescents and sexuality ? Attitudes among employees at Juvenile receptions in Gävleborgs län. Högskolan i Gävle, Akademin för hälsa och arbetsliv.The aim of the current study was to examine and describe what perceptions and values of em-ployees at Juvenile receptions in the county of Gävleborg have about adolescents? sexual and general health.

Kunders beteende är viktigt att förstå för ett företag som säljer produkter eller tjänster. Då alltmer handel nu sker på Internet finns ett intresse i att utreda hur en kund agerar vid inköp i en webbutik. Då det idag är dyrt att genomföra åtgärder för att attrahera nya kunder är det därför betydande att konsumenter återvänder efter ett första inköp. Syftet med denna studie är att utreda återköpsbeteendet hos kunder som handlar från butiker på Internet. Ett delsyfte är att undersöka om det finns skillnader i studenternas återköpsbeteende mellan Internetföretag och fysiska företag.

The aim of the work was to gather information on parents' reflections on their own need for parental support in their role as parents. Where a need was expressed we investigated what form of support was desired and who should provided it. We also wished to find out if there were any differences or similarities in the needs and wishes expressed by the parents.The questions posed were: Did the parents feel that they needed support in their roles as parents? If so, what sort of support did they want? Who should provide this support? What differences or similarities were expressed in the parents needs and wishes for support?A questionnaire study was carried out within Landskrona. The results showed that a majority of parents expressed a limited need for some form of support in their parental role.

This paper is an attempt to distinguish the specifics of the conflict resolution process and the negotiations during trade conflicts. First of all, this kind of conflict almost always contains some kind of protectionism which doesn?t make sense economically. Imposing trade-barriers decrease the overall welfare of your own nation and the only winner is the protected sector. These policies can be introduced since the political pressure from threatened industries is usually much stronger than the pressure from the consumers who will bear the burden of protectionism.

AbstractBruzelius, E. (2010). Adolescents and sexuality ? Attitudes among employees at Juvenile receptions in Gävleborgs län. Högskolan i Gävle, Akademin för hälsa och arbetsliv.The aim of the current study was to examine and describe what perceptions and values of em-ployees at Juvenile receptions in the county of Gävleborg have about adolescents? sexual and general health.

The topic of this master thesis in legal science is state law and constitutional law, or more specific judicalization, with the division of power and thus increased individual legal rights in various forms. Sweden has traditionally had a weak constitutional protection for the individual?s legal rights. The public power has been concentrated to the government and the courts have only played a marginal role. Since the implementation of the European convention of legal rights and with the ever-increasing importance of the legal system of the European Union, the Swedish legal system gone through changes of historical dimensions.This master thesis is based on the legal dogmatic method where laws, preparatory work, case law and doctrines have been systemized.

pcSKOG-gård is a computerised manager plan for private forest owners, developed by the pcSKOG AB. The program is based on forest stand data, joined with a map of the forest and GIS-applications. The purpose is to offer a program for private forest owners managing the forest and with the possibility of updating the actual status of the forest. The company pcSKOG AB is the leading producer of programs for forest management and has developed the program since 1997. The program is currently the most common program used by private forest owners in Sweden. The aim of this thesis, leading to MSc in forestry, is to investigate the purpose of the private forest owners when purchasing the pcSKOG-gård. The thesis also studies how private forest owners use the program, what they use it for and how the private forest owners state that the program has achieved to fulfil their expectations. The thesis is also a market research concerning the knowledge and attitudes the private forest owners have about the program and associated services. The study material has been collected during two phases.

The EU guarantees the free movement of persons. The citizens of the EU Member States have the right to move freely without barriers within the EU borders and this result in an integration of the peoples in Europe. The integration result in several international family relationships. It is not unusual in the present situation that families have international relations. For example, spouses in a married couple may have different nationality.

This report brings up the question - ?Is BIM profitable when planning a single-family home??.The methodology for finding the answer to this question is firstly to state the definitions of BIMand the company that is projecting by using the BIM-model. The answer is then obtained byanalyses of the factors of profitability with respect to: time, opportunity of revision, problemvisualization, preference adjustments and energy. A BIM-model has been made simultaneously asthe writing has proceeded to get a perception of how a BIM-model really matters for the analysis.The analysis shows that the answer for the question depends on further factors. The factors thatare mostly discussed are the company?s intentions and the complexity of the house.

This essay will try to explain and compare the different development steps which Croatia and Bosnia-Herzegovina have taken after the war. How could countries with such similar backgrounds develop in such different ways? By analyzing and comparing the two countries the purpose was to examine how these countries which had so much in common could develop in so different ways. My two questions are: What similarities and differences are there between the development which Bosnia and Croatia have taken after the war? Why have Croatia succeeded and not Bosnia?My analysis showed that the main reason to the difference between these countries was that Bosnia is divided; all ethnic groups in Bosnia only consider what's best for their own ethnic group and not what's best for the country. Croatia however has expelled the Serbs which made it easier for them to have a succesfull democratic development. .

Unaccompanied minors who are fleeing and being sent way from their countries of origin are nothing new. In 2011, 12 225 unaccompanied minors where registered in The European Union, none undocumented minors included. Most of the minors are coming from Afghanistan and Somalia. The aim of this essay is to investigate how The European Union?s migration policies are applied in reality and how United Nation?s Convention on the Right of Children are put in practice by the member states of The European Union and Norway.

 Självkänslan och skuldkänslor påverkar människan dagligen och kan ha betydelse för individens välbefinnande. Syftet var att undersöka om självkänsla som är avhängig på kompetens och status samt olika aspekter av skuldbenägenhet har samband med livstillfredsställelse. Etthundraåtta undersökningsdeltagare deltog i enkätstudien och resultaten visade att alla skuldaspekter; trait och state guilt samt moral standards var signifikanta prediktorer för livstillfredsställelse. Dessa resultat gav stöd åt hypotesen och indikerade att skuldbenägenhet spelar roll för livstillfredsställelse. Dock var resultaten angående kompetensbaserad självkänsla mer motstridiga.

Genetic parameters for four leg conformation traits in dogs (Canis lupus familiaris) are in this literature review summarized to investigate whether selective breeding could be useful to improve purebred dogs´ health and welfare. The four traits are leg length, leg weakness, hip joint and elbow joint conformation. When summarized, the genetic parameters are compared with genetic parameters affecting in pigs (Sus scrofa). Of the four traits, hip and elbow conformations were mostly studied in dogs. However, these traits were not widely studied in pigs.

The aim of this essay was to examine how the decision-making in LVU cases are motivated in the judicial decisions. How has the principle of whats in the best interest of the child been noticeable in these judicial decisions and how are the child's needs and the consequences for the child of the drug abuse been described? When the parents have been judged to have given a non acceptable consent, how have they been described and how has the parents described the situation?Our research is of a qualitative nature, a document analysis of judicial decisions in LVU cases. We analyzed eight court cases containing decisions from County Court, Fiscal Court of Appeal and The Supreme Administrative Court.Our results showed that parents were described in the judicial argumentation as negative stereotypes and a picture of unreliability were created. What was best for the child were not expressed in words but woven into the children's needs and in most cases the consequences of the abuse of drugs were not made clear..