I have conducted a qualitative study were the aim was to understand how the freedom of choice act in eldercare is handled at a municipality level as well as a national level and the effects that can occur. The methods I have used for this study is a document analysis and semi-structed interviews.     I have conducted semi-structed interviews with three professionals in the eldercare organization in a large municipality in the south of Sweden, I have also conducted a phone interview with a representative from Socialstyrelsen. The professionals that I chose for my study was a chief of staff, an aid case worker and a person who worked in the municipality with the implementation of freedom of choice act.     The study shows that the work quality is expected to rise with the freedom of choice as a consequence of the customer and performer model and will give the caretakers a higher level of influence. The study also shows that the municipality will get a greater responsibility and the aid case workers will get extended tasks though they will have to inform the caretakers regarding the options and they will also be mediate between the caretaker and the performers. However the study also show concerns regarding rough traders whose aim is to make money and does not have the same rehabilitation agenda.     There are also concerns for those who can´t chose for them self though they will not be able to be a part of the freedom of choice act in the same way and that is something the municipality needs to work out a system for.

In a sequence described in the next paragraphs, I remove the poorly insulated roof of Gustavsberg Porcelain Factory and make new use of its  foundation. The monolith cement slab, once supporting heavy industrial machinery, is now the site of lakes and other movements:The top floor area is split, and a new built volume, one story higher, overtakes the southern half resting on the factory?s basement, digging into it at its western and eastern ends. Striking horizontally, the fissure exposes a long central axis, taking advantage of the factory?s horizontality to articulate vastness .

Problem: The main problem this thesis brings up is what impact factors like trust, commitment, communication between a company and its costumers and value can have on costumer satisfaction on the basis of a relationship perspective.Purpose: The purpose with this thesis is to describe the importance of factors that can have an impact on customer satisfaction on the basis of a relationship perspective. To do this the author has looked into a company called Q-steps and conducted an investigation on their costumers opinion of their relationship with the company.Method: An interview was held with Q-steps CEO Sören Levén as the basis of the thesis, as well as a questionnaire that was sent to the company?s existing costumers over the web.Theory: In the thesis the author uses a model that describes factors that can have an impact on costumer satisfaction on the basis of a relationship perspective. This model is based on theories within relationship building in service companies.Conclusion: To be able to develop good relationships to their customers and as a result of this increase the level of costumer satisfaction, Q-steps has to take different variables into consideration. The main focus in this matter should lay on the variables that to a great extent affect the level of costumer satisfaction.

The following thesis is a study of the forest history on the island of Ängsön-Marskär concentrating on the last three hundred years. The island is located in the administrative province of Stockholm, the local community of Haninge and it is situated approximately seven kilometres east of the island Ornö in the south of the Stockholm archipelago. The questions this thesis attempts to answer are: How where the natural resources on Ängsön-Marskär used through the centuries? How has the state of the forests developed since the 16th century? How will the nature develop onwards? The thesis is based on archival sources for Ängsön-Marskär and the surrounding areas. A field study was conducted where the entire island was investigated using an objective forest inventory method. The first map material existing over Ängsön-Marskär is from the year 1711.

In my essay I have examined how teachers look upon their role as leader in the classroom. I have interviewed six teachers, senior level ones and teachers from the upper secondary school, about how they look upon tasks that involve planning, control, motivation, groups, and individuals. Based on their answers, I have analyzed if there is anything that can be related to a common leader competence within their profession and, in that case, how it will appear.The result that I have found has been that it exists a common leadership style that teachers are more or less conscious of. The teachers decide on what level the classes or the pupils are andafter that decision they plan their education. The leadership in the classroom can be of different kinds depending on the situation.

Research within gender and leadership has often focused on leaders in male dominated work areas, but quite recently interest has arise for examine leadership in female dominated work areas. This thesis analyzes possible differences connected to theories about gender stereotypes that may exist among male and female leaders within a female dominated organization. Further, possible underlying reasons to why or why not differences between genders might be found are investigated. The research question is addressed through a single embedded case study design at the Swedish public organization Försäkringskassan. The primary focus is middle managers, and twenty qualitative interviews were conducted with leaders and co-workers at two local offices and at the organizations headquarter.

Detta examensarbete har utförts på uppdrag av Johan Lundberg AB som har haft ett behov av att det tas fram en guide vid åtgärder av vattenledningar. Åtgärder kan innebära nyläggning, utbyte eller renovering av en vattenledning. Syftet med rapporten är att ta reda på om ett visst material eller metod kan användas till vattenledningar, få fram för- och nackdelar med dessa material och metoder, både för installationsfasen och för driftsfasen. Detta görs ur ett långsiktigt tekniskt, ekonomiskt och miljömässigt perspektiv. Rapporten innehåller en faktadel med tänkbara material och schaktfria metoder och sju stycken intervjuer med ledningsägare har genomförts och en sammanställning av dessa intervjuer presenteras i kapitel 5.3.

Ronneby Miljö- och hälsoskyddskontor ville genom undersökningen få information om nitrathalter ienskilda dricksvattenbrunnar inom kommunen, med bakgrund av den nya miljökvalitetsnormen.Riktvärdet för nitrat är 50 mg/l. Halter som överstiger detta bör inte ges till barn under ett års ålder pågrund av risk för methemoglobinemi. Jämförelsen skulle ske mellan områden präglade av jordbrukrespektive skogsbruk, samt mellan grävda och borrade brunnar. Jämförelsen skulle även ske över tiden,mellan 1975-1990 till 2005. Urvalet av provtagningspunkter baserades på en sammanställning frånbefintligt arkiv samt efter en annons i dagspressen.

This case-study examines the correlation between young men and democratic instability in group discussions with two analyzing methods in one. One part of the method used is deliberative democracy which aims to explain how democracy works within the frames of discussion in ordinary citizens groups. In this study the citizens is upper level secondary school students. The other part of the method used is the theory pulled by many scholars lately, the demographic impact on democracy. With these two combined in one this study compare the theory of young men as more active in political violence and as a destabilising factor of democracy on country-level with the results of the study in deliberative democracy in small group discussions.

Lake Bornsjön is situated 30 km southwest of Stockholm in a rift valley lake and consist three basins outstretched in northwest-southeast direction. The surface area is 6,7 km2 with a maximum depth of 18,3 meters, a mean depth of 9,8 meters and a retention time of the water of 6,5 years. The drainage area is 42 km2 and consists mainly of arable land (ca 1000 ha) and productive forestry land (2500 ha), but in the drainage area there are also restored and fairly newly constructed wetlands.Today the Stockholm area receives its drinking water from Lake Mälaren, but if there would be any pollution of this source, Lake Bornsjön would act as the water source. The area surrounding the lake was bought already in 1899 by Stockholm Stad for protection of the lake and was taken over 1993 by Stockholm Vatten AB. It has been a water protection area from 1988 and it was also accepted as a nature reserve in 1995.

In my essay I have examined how teachers look upon their role as leader in the classroom. I have interviewed six teachers, senior level ones and teachers from the upper secondary school, about how they look upon tasks that involve planning, control, motivation, groups, and individuals. Based on their answers, I have analyzed if there is anything that can be related to a common leader competence within their profession and, in that case, how it will appear.The result that I have found has been that it exists a common leadership style that teachers are more or less conscious of. The teachers decide on what level the classes or the pupils are andafter that decision they plan their education. The leadership in the classroom can be of different kinds depending on the situation.

This essay deals with the issue how to define the concept successful school and what ingredients it includes. To aim this task I have interviewed four principals at upper secondary schools, two placed in community schools and the other two working for non-community schools. We have discussed how the principals define a successful school, whether they believe that the principal has a major part in contributing to the schools success or not and further if they think that schools have anything in common with private companies.The principals all agreed on what components they believe a successful school consists of, that is good school results from the pupils, a high comfort level for the pupils at school, professional management from the principal and a high level of young people who wants to attend the particular school.Further I have studied Swedish and foreign research in the area of successful schools and management in schools to get at good background in this matter..

The last decades have shown increased nitrogen leeching from soil to water recipients. This is inSweden mainly due to over-manuring of agriculture land, effectivization of drainage systems and thedeclining extent of wetlands. The accumulated amount of nitrogen in water doesn?t only make itunsuitable for use by humans and cattle, but also decreases the biological diversity as well as negativelyaffect tourism and fish industry. In the most severe cases shallow maritime grounds can be completelydepleted of oxygen due to decomposition of the increased amount algae and plankton growth.This study have the aim to describe and quantify the nitrogen leeching from the Genevad drainagebasin, located in southern Halland, Sweden.

The purpose of this study is to understand the collaboration between school and social services. The primary focus of this study is the subject of interaction. The study analyzes how confidentiality affects collaboration between school and social services and examines what effect the organizations? different roles have on collaboration. The method used is qualitative interviews and the gathered empirical data has been analyzed using theories of discretion and street-level bureaucracy.

When a combined heat and power plant produces heat and power it often faces a deficit of heat load during the summer or other periods of time. This heat is often unnecessarily cooled away or the power production has to be reduced or shut off. If it is possible to store heat from periods with low heat demand to periods with high heat demand one can get many benefits. Among these benefits are: increased power production, decreased operation with partial load, uniformly distributed load.To be able to store heat in situations like this long-term thermal heat storages are needed. In this thesis five different types of stores are presented: rock cavern storage, tank storage, pit water storage, borehole storage and aquifer storage.