I dagens globaliserade samhälle suddas gränserna ut allt mer och vi har kommit att leva mycket närmare andra kulturer. Detta märks inom EU då detta har lett till att det blir lättare att resa och inte minst jobba i andra europeiska länder. Företagen etablerar kontor i länder världen över vilket leder till att olika nationaliteter och kulturer möts på arbetsplatsen. De kulturella skillnaderna handlar till stor del om människors olika normer och värderingar som innefattar samtliga personer i företaget oavsett position. Den interna kommunikationen kan försämras i ett multinationellt företag om chefer och anställda inte är på samma våglängd.

This master thesis is a study of a new electronic library reference service-project called Speak instantly to a librarian and the purpose of the thesis is to investigate a new electronic reference service and how the librarians who work with it experience it. This should be seen from an informational society point of view. The study is conducted from two questions: - What needs do the libraries have and how do they argue for the project and the chat-reference service Speak instantly to a librarian? - How do the librarians experience the personal work situation in the new reference service, and its use of chat technology? Together with interviews of a selected group of librarians from the public libraries of Göteborg, Malmö, Nacka and Stockholm, this thesis includes aspects such as the theory of the informational society by Manuel Castells, as well as literary studies of the history of library reference, the development of electronic reference service and the virtual library, and the background and the beginning of the studied project Speak instantly to a librarian. The thesis also contains an overlook of other similar library projects in the United States of America.

The objective of this study was to describe and analyze some of the conflicts in the class room using solution strategies from a human needs perspective. This was done by a qualitative in-vestigation based on the observations of the participants.The query of how every day conflicts arise in the class room and their reasons.The result was analyzed using reference frame in human needs theory. The results showed that there were several reasons for a conflict and its solution. It was also shown that creating a nice atmosphere in the class room was a continuous effort and the strategies of the teachers in a conflict situation were different depending on the situation. Human needs theories assists us to analyze and handle conflicts in the class room..

Dropout among youth players is a problem in Swedish icehockey. Leaders in youth hockey teams work closely with players on an almost everyday basis during season and have a big influence on players and their activities. This study aims to identify possible reasons for dropouts by interviewing coaches and leaders in icehockey clubs. A total of eight coaches and leaders in different ice hockey clubs were interviewed. Results show that the coaches highlight three reasons for early dropout; focus on competition, results and too much training in younger ages..

Informationssäkerhet har idag en viktig roll inom organisationer. Det finns undersökningar som visar på att attacker ökar för varje år. För säkerhetskritiska organisationer som kommuner är det därför viktigt att man har uppdaterad säkerhetsteknik, då man lätt kan falla efter i det snabbt utvecklande ämnet informationsteknik. Uppgiften som gavs av Nexus AB var att kartlägga och utvärdera en kommuns informationssäkerhet. De ville få reda på hur det egentligen låg till med informationssäkerheten i en Stockholmskommun.

This thesis presents the work of developing and testing a programming tool specially designed for children. The purpose of this tool is to make children capable of creating visual simulations and games that consist of actors interacting in a virtual world. The name of the programming tool is Behavior Cards, which comes from the fact that actors are programmed by giving them cards representing different kinds of behaviors. Behaviors are to some extent pre-programmed and can include general events specifying how the actors should act in different situations, in contrast to specifying every possible situation that can occur. The idea is that Behavior Cards should be easier to use than a more traditional text based programming tool, but it should also be expressive within the domain of visual games.

This bachelor thesis is intended to point out differences within the supervisors? role and contribute in making the role more attractive. At present the information about how the supervisors? perspective varies on the supervisors? role and the introduction to it depending on work experience and education is unknown. Further it was investigated why the supervisors? role is seen as an entrance to the building industry and how to develop the role to encourage the supervisors to stay longer within it.In the collection of data we have been interviewing supervisors and studying literature.

The process of drug discovery is very slow and expensive. There is a need for reliable in silico methods; however the performance of these methods differs.This work presents a targeted study on how the drug discovery methods used in OpenEye?s tools ROCS, EON and FRED perform on targets with small ligands. It was examined if 12 compounds (markers) somewhat similar to AMP could be detected by ROCS in a random data set comprised of 1000 compounds. It was also examined if EON could find any electrostatic similarities between the queries and the markers.

This masters degree was a study of some social workers in Gothenburg Community and their expectations of leaders in general, their opinions of work and the leaders influence. The city of Gothenburg will within a few years recruit about 500 leaders. Depending on large pensions among leaders. It is important to have knowledge of the social workers expectations of leaders, their opinions of work and the leaders influence. It is also interesting to see if different generations have similarities or if they have different opinions.

Informationssäkerhet har idag en viktig roll inom organisationer. Det finns undersökningar som visar på att attacker ökar för varje år. För säkerhetskritiska organisationer som kommuner är det därför viktigt att man har uppdaterad säkerhetsteknik, då man lätt kan falla efter i det snabbt utvecklande ämnet informationsteknik. Uppgiften som gavs av Nexus AB var att kartlägga och utvärdera en kommuns informationssäkerhet. De ville få reda på hur det egentligen låg till med informationssäkerheten i en Stockholmskommun.

Keywords: ID-method, internet, security, digitzing, bank Background: The digitizing of our society continues to grow and more parts of our lives is spent on the internet. The banks are one of the institutions that is at the forefront of this development since they established themselves on a early basis. The banks meeting points have since this establishment moved from the regular bank office out on the internet. A problem that has occurred during this transfer is the possibility to positive ID a customer in a virtual world. It is essential to offer the customer methods to identify themselves that are both safe and easy to use.

The CASA-paradigm, Computers Are Social Actors, was introduced in the book "TheMedia Equation" by Reeves and Nass. One of their experiments concluded that we tend to be polite to computers in the same way as we are to people. In this study I have replicated Reeves and Nass experiment but instead of a text-based interface I have used a virtual agentin order to find out if we are polite to the agents, or still to the computer. Two experimental setups was conducted. The two setups had a common first part that was carried out on onecomputer with one agent.

The aim of the study is on basis of Peters and Waterman?s factor of success, to examine the successful companies, Ericsson and Huawei, and to analyze the R&D and positioning strategies of the companies.To accomplish the study we have used a case study using interviews and annual reports to collect data. Three persons have been interviewed, two from Ericsson and one from Huawei. All annual reports from the year 2004 until 2011 have been reviewed.Our finding is that Ericsson and Huawei do not, according to Peters and Waterman?s model, fulfill all factors of success and their R&D strategy varies depending on the situation and which knowledge the company already possesses and needs.

The purpose of this study is to use a qualitative approach to get an understanding of what is expected of social workers targeted towards women managers in social services. Nine social workers were interviewed. The empirical data was then analyzed on the basis of gender theory. Respondents did not see their supervisor as a manager but more as a social worker with special tasks. Our empirical data indicates that there is a strong belief that men and women possess different properties.

More and more people today manage their social relationships through social networking sites. A social networking site is a virtual place where people can meet and interact with each other. On such sites, one can use the various features and attributes to present ourselves to the friends we have online. The central question of this report is what characteristics of relationships show on social networking sites. With the features and attributes that are represented and whether the architect for a social networking site affects the relationship between friends.