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1968 Uppsatser om User satisfaction - Sida 45 av 132

Trolley Innovation Project - Serveringsvagn för flygindustrin

Bachelor thesis, Trolley Innovation Project, has been unique in the sense that it has been carried out over the borders of Sweden. Iacobucci S.p.A, located outside of Rome in Italy is one of the largest manufacturers of interior equipment for aircraft in the world. With approximately 30% of the market Iacobucci S.p.A is one of the world's largest manufacturers of catering trolleys.The aim has been to produce a new competitive catering trolley for the airline industry. With customers and users in focus, the project team found that weight, ease of use, ergonomics and design were important aspects. Having a low weight of all the interior is particularly important when there is lots of money for the airlines to save in reduced fuel costs.

Ena dagen student nästa dag nyutexaminerad sjuksköterska

Background: Every year about 4600 nurses are examined in Sweden. The work as a nurse is responsible and she is often working under time pressure. Aim: To describe nurse?s understandings about her professional role during her first year after the examination. Method: Systematic literature review, where 10 scientific articles were examined.

Förväntningar: Hur de Påverkar Motivationen hos Nyanställda

This paper aims at shedding light on the effects of a broken psychological contract in terms of job satisfaction. In a qualitative field study, the author researches seven newly recruites employees about their expectations when starting their jobs at the rapidly growing, Swedish company Klarna. Using Herzbergs two-factor model of hygiene and motivation factors as well as modern motivation theory, i.e. self-determination theory, the study answers questions as to what makes a candidate choose a company and what factors motivates as well as demotivates the recruit at the job, in the onboarding phase. The result is an attempt to describe what makes a recruitment process successful..

Vad skapar arbetstillfredsställelse på ett lager? : Nio extraarbetande studenters upplevelser.

Arbetstillfredsställelse kan definieras som ?en positiv (eller negativ) evaluerande värdering av arbetet eller arbetssituationen? (Kaufmann, G.,  & Kaufmann, A.  2005 s. 269). Denna studie fokuserar på delaktighet,  arbetsinriktning, fysiska betingelser, lön, ledarskap och sociala betingelser som delar i arbetstillfredsställelse. Syftet med studien var att undersöka hur extraarbetande högskolestudenter på lager uppfattade sin arbetstillfredsställelse, därför intervjuades nio studenter varav tre kvinnor i åldern 21-33.

Intern marknadsföring i tjänsteproducerande företag

This thesis discusses how companies work with internal marketing to increase personnel motivation and comfort, and how internal marketing and employee rewards are valued by companies? management. Issues addressed include: the link between employee satisfaction and the success of companies: how to work successfully with internal marketing: the value of different kinds of rewards for personnel: the importance of communication and information. By studying literature and theories about these issues and also interviewing personnel managers in two different companies we have learnt that companies use internal marketing with awareness and thought. We also learnt that company leaders value employee rewards very high, although there is a different in what sort of rewards they value the most..

Bevingad service? : En fallstudie av företaget Ving och dess kunder

The purpose of this thesis is to compare if a charter company's attitude and vision of service can be reconciled with the attitudes and visions that the customers have in the same area. In order to carry out the study a qualitative approach is used. The data has been collected by interviews, focus groups and observations. The framework is theories on the subject of customer satisfaction, quality of service at customer meetings, Self-Service technologies, quality assurance and gap in service.The study has concluded that the approach to service is relatively equal between the company and customers, but the future visions differ. Focus group participants have been thinking bigger and further into the future, while the company focuses more on specific functions.

Utveckling av analysverktyg för verksamheters CO2-utsläpp och energianvändning

With increasing energy prices and increased focus on the environment we saw the need for companies to get control over their energy use and their emission of carbon dioxid. An analysis tool that integrates both these areas is, with our knowledge, not available on the market today. Therefore, our project became to develop such a tool.By doing this degree project we would like to clarify that energy consumption and environmental impact are integrated. The less energy consumed by today?s society the smaller the environmental impact will be.

Samspel och utvecklingsmöjligheter på jobbet : En kvalitativ studie om HR-medarbetares och chefers upplevelse av att arbeta tillsammans

In the new Library Act of 2014, it is stated that public library supply should be characterized by quality. To investigate what this means for the library, I do a functional analysis of ideas of librarians' views on quality and how they work with purchasing, weeding and mediation. I have chosen to limit the essay to fiction for adults in Swedish public libraries. By combining the basal idea analysis, where I investigate librarians' ideas about quality, with an operational analysis of ideas, where I examine the effects librarians' quality ideas get for the daily work, Iwant to find out the librarians' quality ideals.The material I analyze consists of 18 questionnaires, filled out by librarians with responsibility for purchasing and / or thinning in libraries across Sweden. The analysis is done with an analytical schedule, that consists of a number of opposing ideal types taken from previous research on quality, purchasing, thinning or mediation.

Präglad av kvalitet? : En idéanalys av folkbibliotekariers syn på skönlitterär kvalitet och hur den påverkar deras arbete

In the new Library Act of 2014, it is stated that public library supply should be characterized by quality. To investigate what this means for the library, I do a functional analysis of ideas of librarians' views on quality and how they work with purchasing, weeding and mediation. I have chosen to limit the essay to fiction for adults in Swedish public libraries. By combining the basal idea analysis, where I investigate librarians' ideas about quality, with an operational analysis of ideas, where I examine the effects librarians' quality ideas get for the daily work, Iwant to find out the librarians' quality ideals.The material I analyze consists of 18 questionnaires, filled out by librarians with responsibility for purchasing and / or thinning in libraries across Sweden. The analysis is done with an analytical schedule, that consists of a number of opposing ideal types taken from previous research on quality, purchasing, thinning or mediation.

Webbsystem för matprisjämförelser

This is a thesis project in the field of information technology which begins by evaluating existing food price comparison systems and subsequently aims to design an improved, web based system for said purpose. The system features interfaces for price reporting, price comparisons as well as various search and review functions. The objective is to create a system able to compete with existing price comparison systems, which requires careful selection of products that can be found in all foodstores that also represent different households; a user-friendly price reporting and price comparison interface and an efficient tool for ensuring the validity of reported prices.The designed system features a more accurate formula for calculating average prices in events where the real price is missing; a more reliable security mechanism forv alidation of reported prices and a more comprehensible interface for viewing price reports, reporting prices, reviewing stores and products in comparison with existing systems. The system does, however, suffer from some optimization issues primarily in the form of inefficient database modeling; SQL queries and JavaScript code although testing has shown that these shortcomings do not hamper overall performance to such a degree that usability is compromised. Further usability testing performed on the system with five test subjects shows that a high level of overall user-friendliness has been achieved even though some special features, such as the detailed report containing price information per product for each store need to be improved.It is not possible to say at this time whether or not the designed system will be able to compete with existing ones or if the very concept of food price comparisons per se is viable in terms of profitability and marketability.

Core self-evaluation´s och bassjälvkänsla som prediktorer av arbetstillfredsställelse?

Allt fler företag fördjupar sig i personalutveckling och arbetstillfredsställelse. Arbetstillfredsställelse har kopplats till begreppet ?core self-evaluation? (CSE), som bygger på fyra personlighetsdrag: generell self-efficacy, locus of control, neurotisism och självkänsla. Studien sökte svar på vilken inverkan CSE och bassjälvkänsla har på arbetstillfredsställelse samt om dessa variabler skiljer sig åt mellan yrkesgrupper. En enkätstudie med 103 respondenter i tre olika yrkesgrupper genomfördes i två städer i mellersta Sverige.

Vad är omsorgskvalité inom äldreomsorgen? : - En kvalitativ studie om omsorgskvalitet ur ett brukarperspektiv

The purpose of this study was to understand what the care recipients considering as care quality in their long-term eldercare. Our intention has been to contribute a bit to the development of the care work. Previous studies show that user surveys are carried out regularly but there is very few studies that are based on care recipients own opinions and experiences. The main questions in the study have been to examine what is considered as good elder care from a user perspective. Even to understand the characteristics of a good meeting with the care staff and also examine how the elder care in Nybro municipality can improve.

Personalchefers upplevelse av den egna psykosociala arbetsmiljön

Syftet med denna studie var att undersöka hur personalchefer upplever sin egna psykosociala arbetsmiljö, vad det gäller arbetstillfredsställelse (motivation och kommunikation), arbetsrelaterad stress och ledarskap. En kvalitativ studie genomfördes med sju semistrukturerade intervjuer och utifrån ett grundläggande tematiskt tillvägagångsätt analyserades det insamlade materialet. Sammanfattningsvis indikerade resultaten att personalcheferna upplevde sin psykosociala arbetsmiljö som god, trots höga krav och perioder av stress.  Kontakten och arbetet med människor visades ha en stor betydelse för personalchefernas arbetstillfredsställelse. Resultatet visade också att chefserfarenheten gav goda förutsättningar för stresshantering och ledarskap..

Design av styrsystem till rotationsstol och utveckling av numerisk modell av otolitmembran

This master thesis is made of two parts. The first part concerns the method and results ofdesigning a motion control system for a piece of research-equipment called BIRGIT. Theequipment is made to be used for research on eyemovements. In the second part, a computermodel of a part of the balance organ in the inner-ear is developed. The work has been done atthe Bernadotte laboratory at S:t Erik Eye Hospital.The equipment the control system is made for is a so-called rotationchair.

Utvärdering av produktionsledarens användning av Holmen Skogs datorbaserade stödsystem vid operativ planering av avverkning

The forestry companies? operational planning process is these days dependent on reliable, efficient and user-friendly computer-based support systems. This study is an evaluation of Holmen Skog's current computer-based systems. The aim of this study is to: ? investigate the work pattern of the production managers when using the information system to plan the harvesting operation; ? investigate the efficiency and user friendliness of the information system with the different work patterns and to find the strengths, weaknesses and bottlenecks in the current system; ? find out if the type of object, the volume, the area of the harvesting object affects the time and work pattern; ? examine how this type of study is met by the employees and what factors that is critical to avoid feelings of intrusion. The conclusions of the study were: ? there is a large variation between the work patterns of the production managers and the time spend to perform the operational planning; ? the mainframe computer system used by Holmen Skog is clear, has short response times, is robust and conveys relevant information; ? the computer systems are however divided in many subsystems.

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