Frågeställningar: Hur påverkas kundens förtroende till AA Logistik Västerås av AA Logistik Västerås CSR-arbete?Hur påverkas kundens förtroende till AA Logistik Västerås av kundens förväntningar på AA Logistik Västerås CSR-arbete?Syfte: Syftet med studien är att beskriva hur kundens förtroende till sin transportleverantör påverkas av leverantörens CSR-arbete, samt hur förtroendet påverkas av kundens förväntningar på leverantörens CSR-arbete.Slutsats: Studien visar att transportleverantörens CSR-arbete påverkar kundens förtroende för leverantören positivt. I två av de undersökta kundrelationerna finns det inte några upplevda brister angående någon av komponenterna delade värderingar, kommunikation och opportunistiskt beteende. I den tredje kundrelationen finns mindre brister angående komponenterna kommunikation och opportunistiskt beteende, men de är förknippade med en så liten del av relationen att det inte har någon större betydelse för hur det påverkar förtroendet från kund till leverantör. Att en stor majoritet av förväntningarna hos kunderna har uppfyllts gällande CSR-arbetet, styrker påståendet om att CSR-arbetet påverkar förtroendet positivt ytterligare..

The sun is an endless energy source and the heat it produces can be used to heatup our homes. This technology is relatively old and was introduced in the late70-s. There are two kinds of solar collectors that are most frequently used todayand these are plain solar collectors and vacuum solar collectors. The plain solarcollectors are the once that are used the most but the vacuum solar collectorshave increased more as a percentage the last couple of years.The biggest question asked regarding an investment in solar heating is if theplant is economically profitable. This question has no direct answer because itis dependent on a couple of prerequisites.

Eriksson. C. (2010). How can mental top form be reached? Sport psychology consultants approach to mental training.

The aim of this thesis is to better understand branding work in government agencies. What can systematic branding work result in, in a government agency, besides a strong brand in itself? Can it contribute to the democratic mission that government agencies have?Based on background information on government agencies, their mission in terms of communication, their particular characteristics in relation to the private sector; brands and how they are developed; as well as theories in organizational communication, and research on the possibilities and risks of branding work in the public sector, a qualitative case study on the Swedish Patent and Registration Office (PRV) was carried out.The case study consists of a study of PRV?s brand platform, their website as well as an interview with the person responsible for developing the platform. The information gathered during the case study indicates that PRV?s brand work seems to have resulted in a number of positive outcomes.

The transformed municipality ? Economic and social growth in Örnsköldsvik 1997-2007Author: Kristina HanssonThis thesis focuses on the economic and social growth in the municipality of Örnsköldsvik. It is a single case study and the municipality is studied through economic theories concerning regional growth in the period of 1997-2007. The aim is to analyse whether these theories, such as Åke E. Anderssons and Ulf Strömquists K-society, and other more or less microeconomic assumptions, also are applicable in smaller local contexts.

This essay highlights the Swedish retail companies? engagement in ethics and environment issues as a part of the business concept. The Customer is today more aware about what is going on in the world than ever before. Two of the main reasons are the Internet and the globalization. In relation to the customer being more aware about the situation in the world today, the demand for products which have been produced in consideration of ethical and environmental values has increased.

Syfte: Syftet var att undersöka hur personer med diagnostiserad cancersjukdom upplever kontinuitet, delaktighet och tillit i samband med vård och behandling. Metod: En kvalitativ studiedesign användes och bekvämlighetsurval användes som urvalstyp. I urvalet ingick patienter diagnostiserade med cancersjukdom behandlade vid en onkologisk dagvårdsavdelning eller en onkologisk vårdavdelning. Inklusionskriterier var att patienten talade svenska flytande och var över 18 år. Patienter i livets slutskede samt med sjukdom som innebar en kognitiv nedsättning exkluderades.

The use of coaching is fairly up to date in the business world although it?s relatively new.Despite this, there?s a lack of clarity about what coaching is and what it signifies. Our point ishowever not to define coaching. Based on the normative coaching literature, the purpose is,from a critical discourse analysis to explore the power relations that affect the coach andcoached in their relation to each other, so as to be able to criticize managerial coachingrelationship as presented in the literature. This will contribute to enabling for a more opendiscourse.The theoretical image of managerial coaching described by the literature as a democraticexercised leadership by a certain type of behavior and attitudes, will lead to improvedorganizational performance.

Problem: Companies are becoming more active in social media. They usechannels such as Facebook, to communicate and interact with theirenvironment. In connection with this, companies must also be prepared todeal with crises in social media. Previous research shows no clear guidelineson how companies can work in social media to prevent crises.Purpose: The purpose of this qualitative study is to examine how companiesin the communications industry can work with Facebook to prevent crises.We hope that our study can provide new perspectives and guidance on howcompanies can work with emergency communication for prevention.Methodology: We used a qualitative research to arrive at our results. Thismeant we got an insight into the complex world that companies are workingin.

Syftet med denna studie var att undersöka fritidspedagogers reflektioner om bemötandet av barn med koncentrationssvårigheter på fritidshemmet. Då fritidshemmen har förändrats, barn­grupperna har blivit större och personaltätheten minskat uppstår frågan om alla barns behov i fritidshemmet kan tillfredställas. Barn med koncentrationssvårigheter är en grupp som påver­kas av dessa omständigheter. Det är viktigt för fritidspedagogen att bemöta alla barn efter deras individuella behov.Genom en intervjustudie, där fyra fritidspedagoger deltog, undersöktes deras reflektioner om fritidspedagogernas bemötande av barn med koncentrationssvårigheter. Användandet av öppna frågor, i en så kallad ostrukturerad intervju, gav oss svar på studiens frågeställningar.Resultatet som är intervjupersonernas reflektioner kring studiens frågeställningar, visar bland annat att kunskap har visat sig vara viktig i arbetet med barn med koncentrations­svårigheter.

My essay is an attempt to describe how complicated it can be to follow the rules and maintain boundaries without obstructing the children in their creative development. The aim is to highlight my approach and emphasize the importance of growing up in a kindergarten with standards and values which may not always coincide with their own opinion.I begin my essay with two stories about Emil five years, defying the rule of not climb up the climbing frame roof and Emma for three years, who are keen to spin on the swing, but followour rule and refrain. I wonder what it is that drives some kids to go against the rules and stretch the limits while others do not have any problem doing that we decided? I also tell about the time I as a newly-qualified nanny was rebuked by a colleague when I acted "recklessly". I would handle the situation differently today? In the last story, I praise a child for being "mischievous", which makes me proud.

Because of the currently large recruitment needs within the Swedish nuclear powerindustry, it is necessary to recruit trainers from other recruitment groups than that ofexperienced operators at nuclear power plants. The foundation for a trainingprogram regarding these recruitment groups, here called ?aspirants?, has in this thesisbeen prepared. It contains a suggestion for main topics in the program. It also includesdiscussion on the balance between forms of education and a concrete example ofhow a lesson could be performed.These suggestions has been developed through analysis of interviews and surveyresponses from student groups most suited for the propositioned trainee program,and individuals with service as a trainer or closely linked to training activities withinthe industry.The analysis suggests that the candidates gets, besides the opportunity to practice asoperating staff before the theoretical training begins, a training program, tightly boundto the power plant with multiple instances of practice and the chance of going intothe power plant and see how things that are being raised in theory, look in real life.The practice, in addition to helping to create an understanding of the plant, it will facilitate networking with the operations staff to build a relationship and trust.Candidates should have plenty of opportunity to educate and see both other aspirantsand experienced trainers train.

Syfte: Syftet ?r att unders?ka om intag av m?ttat och flerom?ttat fett har olika effekt p? postprandiell inflammation, hos friska vuxna i ?ldrarna 18-70 ?r. Metod: F?r att genomf?ra denna systematiska ?versiktsartikel utf?rdes litteraturs?kningar i databaserna PubMed och Scopus. Specifika s?kblock skapades f?r varje databas f?r att identifiera vetenskapliga artiklar g?llande postprandiell inflammation efter intag av m?ttat eller flerom?ttat fett. Nyckelord som anv?ndes i s?kningen inkluderade ?fatty acid?, ?inflammation? och "postprandial". Titlar och abstrakt av de h?mtade artiklarna granskades f?r att bed?ma deras relevans f?r studiens syfte.

Studien handlar om hur islam och muslimer har framställts i svensk dags- och kvällspress ledarsidor under perioden 2004-01-01 och 2007-01-01. I undersökningen ingår tidningarna, DN, SvD, Expressen, Aftonbladet, GT samt KvP som tillsammans bidrar med 179 ledarsidor. Till denna undersökning har det dels använts en kvantitativ textanalys och dels Faircloughs kritisk diskursanalys där även flertalet av våra teorier ingår. Teorierna utgörs av Runnymede Trusts öppna och slutna attityder, kolonialismen och postkolonialismen, stereotypisering samt hegemoni och common sense. I den kvantitativa innehållsanalysen presenteras dessa tidningars inställning i siffror, som redogörs via olika diagram samt en tabell.

Crisis communication can make a crisis turn into a double crisis. The purpose of the thesis is to analyze by which rhetorical means a double crisis can occur. With the Swedish zoo Parken Zoo as a specific example, this essay examines the crisis communication during the crises that started with the tv-show Kalla fakta. The tv-show revealed that Parken Zoo killed and slaughtered endangered and sacred animals. When asked about the specific animals, the head of the zoo gave different answers ? which contrasted with former employees testimony.