Title: Time to renovate ? The effect of communication on the relationship between company and customer in a change situationCourse/subject:Busniess administration, Leadership, 15hpAuthors:Fredrik Elghag, Ossian OlssonTutors:Ingemar WictorKeywords:The million programme, Communication, Relationship Marketing, Tentant, Landlord.Problem formulation:How does communication affect the relationship between company and customer in a change situation?Purpose:Examining how different parts of a communication process affects customers trust, commitment and loyalty to their company.Theoretical framework:The starting point for the study?s theoretical perspectives have been Morgan and Hunt?s (1994) previous studies on relationship marketing and Laswell?s (1948) communication model.Methodology:The paper is performed with a qualitative research approach and a deductive approach to answer the research question. Personal interviews were conducted with four employees in real estate companies and two tenants in each company stock.Conclusion:We have found that communication affects the relationship between company and customer. Tentants have experinced credibility of businesses is important for them to have a confidence and loyalty in the relationship. .

Enligt kommunikationsmyndigheten PTS finns det cirka 10miljoner mobiltelefonabonnemang endast i Sverige. Telefonerna innehåller operativsystem där det tillåts mängder av olika sorters program. I och med att Apple 2007 introducerade sin iPhone exploderade marknaden för så kallade Nomadic Devices. En telefon som mer är tänkt att fungera som någon form av handdator. Dessa telefoners utformning och funktioner möjliggör för utvecklare att ta fram mer avancerade program än man tidigare sett för mobiltelefoner.

The company Somas, Säffle, has assigned Fredrik Kjellin the project of finding out how ?KVTF DN250?, one of their own valves, reacts on cutting forces under production. They wish to know if and then how much it?s possible to minimize the wall thickness of the valve with neither plastic nor to big elastic deformations caused by processing.The most critical processes have been identified as rough lathing. The study has shown that the marginal for a wall thickness of two millimeters, to fall short of the yield stress in the most critical process, is good.

This essay deals with the subject of communication through Facebook. In this survey we studied 100 youths from Karlstad and their communication habits and behavior patterns on Facebook. The social network site Facebook has since its start in 2004 made a mark in modern communication. Today in 2010 the site has more than 500 million users. This paper wants to study what happens to other types of communication.

To manage the industry?s need of wood assortments in a optimal and cost effective way the forest companies need to have knowledge of the actual standing volume and the yield of the planned clear cuts. The mean volume of the trunk is also important since it is important for the contractors prices. Today the total volume are estimated either with Näslund (1940) or Brandels (1990) functions of volumes, and the yield is estimated with Rune Ollas (1980) function for trunks and stands. The purpose of this study has been to answer the following questions: How good is the yield forecast with data collected with currently used methods? How well can the yield forecasts became with data collected according to the instructions? How well can the yield forecast be with data collected according to the instruction and calculated with the program Aptan for theoretical bucking? The study has been initiated and financed by SCA Skog AB.The material consisted of a number of randomly selected objects ready for clear cut.

Studiens syfte är dels att undersöka vilken förståelse för matematik ur ett samhällsperspektiv som elever på en mellansvensk kommunal gymnasieskola har, utifrån den beskrivning av ämnet som finns i de svenska styrdokumenten. Syftet är också att undersöka vilken inställning till ämnet eleverna har, hur attityden påverkas av vänner och familj, samt vilken betydelse media har i synen på matematik.Studien bygger på en enkätundersökning där 130 respondenters svar har behandlats. Genomgående i analysen har gruppen med elever som läser ett yrkesinriktat program jämförts med de elever som studerar på ett mer teoretiskt inriktat program.Resulatet visar att elevernas förståelse för matematikens roll i samhället är fullt acceptabel, men att det är få som nått ett fördjuad insikt. En klar majoritet anser att de förstår syftet med matematikundervisningen.Trots att en dryg trejedel tycker att matematik är det viktigaste ämnet så finner cirka hälften inget intresse för ämnet. En sjundedel säger sig t.o.m.

Grafiska dokumentgränssnitt används av de flesta datoranvändare. Det finns i huvudsak tre typer av dokumentgränssnitt; MDI (multiple document interface), SDI (single document interface) och TDI (tabbed document interface). I ena halvan av arbetet har dessa tre analyserats utifrån en rad faktorer med målet att se om någon modells fördelar väger över de andras och om man kan skapa några riktlinjer för när det är bäst att applicera respektive modell när man utvecklar en ny programvara. Analysen är baserad på litteratur samt kvalitativ enkätundersökning och programtest. Andra delen av arbetet har ägnats åt testa om det går att programmera så att slutanvändaren kan välja den modell han eller hon föredrar.

As the usage of loyalty programs increases, this study takes a new approach to examine how these programs influence consumers? attitudes toward brands. This paper is influenced by the recent findings that question the capability to create a clear picture of the effects of loyalty programs by conducting quantitative research. This is based of the differentiation between attitudes and actions, leading to the fact that quantitative research have only captured the actions of members of loyalty programs. In contrast to that, this paper uses qualitative interviews to create a more in-depth point of view.The paper immerses the reader in the theoretical viewings of what loyalty is and how it emerges from satisfaction.

Syftet med detta arbete är att jämföra International Baccalaureate Diploma Programme (IB), med svenska SP och NV program. Detta görs genom att besvara frågan hur innehållen i matematikkurserna på IB programmet skiljer sig från matematikkurser som ges i de svenska programmen. Inte enbart innehållet i kurserna jämförs utan även timplanen granskas för att undersöka om arbetsbördan i programmen skiljer sig åt. Den lättaste matematikkursen som undervisas i IB programmet, Mathematical Studies är mest lik de svenska Matematik A-C kurserna. Den andra IB kursen, Mathematical Methods täcker framförallt Matematik A-E kurserna medan den tredje kursen, Mathematics Higher Level stämmer bäst överens med Matematik kurserna A-F och Matematik-diskret.

Ethiopia is the country with most livestock per capita on the continent of Africa. There are 34.5 million cattle that are used for drought, meat- and milkproduction and 85% of the population rely on agriculture for their survival in some way. Milk is produced in four main systems, through pastoralism in the lowlands, in mixed crop-livestock systems in the highlands, in and near big cities with only one or two cows, and in intensive farming systems. There are 17 cattle breeds in Ethiopia and some of them are more suitable for milk production than others. Several environmental and economic problems arise from livestock holding in the country, for example overgrazing, low production due to feed shortage, low quality of the avaible feed and non-existing breeding programs.

It could be argued that theories about gender are something that should be a part of every upper secondary school teachers agenda (knowledge base), because the Swedish curriculum specifically says that schools must encourage and work for equal rights between men and women.The students are supposed tobe encouraged to develop their interest, without judgment, about what femininity and masculinity is.This essay is aiming to find out how gender is used in the teacher program at Södertörns Högskola. The main focus of the essay is to see the possible differences between the curriculum of 2010 and 2013. Using quantitative and qualitative content analysis this essay is aiming to examine how gender words are used in the syllabus, study manuals and literature lists for Educational science A (2010) and Educational science I (2013). In what way are gendered terms, like boy, girl heterosexuality and man, part of the text material? Who is represented in the material? And are there any differences between 2010 and 2013?The results show that there is a difference.

Huvudsyftet med denna studie är att kartlägga vilka faktorer som påverkar i gymnasievalet. Frågeställningar som belyses är vilka faktorer som påverkar eleverna och vilka personer som är betydelsefulla. I studien diskuteras också skillnader mellan olika grupper som exempelvis kön. Metoden som valdes var enkätundersökning med elever i årskurs 9 som stod inför sitt gymnasieval. Resultatet visar att intresse och att programmet ska förbereda för högre studier är de faktorer som påverkar mest.

ABSTRACTC-uppsats i sociologiFörfattare: Moa BlomTitel: IV-elever ? En studie av elever som har gått det individuella programmet på gymnasietDet individuella programmet på gymnasiet är ett omdebatterat ämne. Det pågår diskussioner om dess existens och utformning. För att få börja på ett nationellt program på gymnasiet så måste eleven vara godkänd i kärnämnena (matematik, svenska och engelska). Är de inte godkända får de gå på IV-programmet för att inhämta de saknade kunskaperna.

For the company to work well, it is necessary with a good economy, a high qualitative production and a well working system concerning the environment: the whole cycle on the farm needs to be working. At the same time, debaters about the environmental impacts are also requiring higher demands for the dairy farmers and therefore also the management programs. Management programs for feed evaluation calculations have been more developed over the years. Big amounts have been invested in the new feeding system with NorFor, but no one seems to have asked the dairy farmers what they themselves want to spend their money on, and what they need help with. For the dairy farmers it is necessary that the whole company is controlled in the right way, and much more than just feed evaluation is included in this.

This essay deals with the subject of communication through Facebook. In this survey we studied 100 youths from Karlstad and their communication habits and behavior patterns on Facebook. The social network site Facebook has since its start in 2004 made a mark in modern communication. Today in 2010 the site has more than 500 million users. This paper wants to study what happens to other types of communication.