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3976 Uppsatser om Telephone support - Sida 65 av 266
Implementation av Microsoft Exchange ActiveSync mot en molntjänst
This report describes a bachelor thesis work performed at the cloud storage company CloudMe in Linköping, Sweden. The storage service provided by CloudMe allows users to access their files seamlessly from multiple units at the same time. In the cloud there is storage provided for contacts, calendar and e-mail, which is data nowadays normally used by smart phones.Exchange ActiveSync is a protocol developed by Microsoft which, among much more, provides functionality to synchronize the previously described data. This protocol is supported by the smart phone developers and the ability to synchronize over the exchange protocol is implemented in products by default. Due to this fact it would be preferable to implement support for synchronization from CloudMe to phones over this protocol.
Implementeringsutvärdering av Beslutsstöd i tre kommuner
In recent years, several problems in the field of assistive device have been lifted. To manage the development Beslutsstöd (Decision support) has emerged as a systematic working method. Beslutsstöd is designed as a guideline and serves as a tool for physical therapists and occupational therapists in the prescription process of assistive devices. Beslutsstöd thereby aims to improve the quality and effectiveness of the prescribing process of assistive device in the organization of the municipalities. An implementation evaluation about how the implementation of Beslutsstöd in the municipalities did proceed has not been done.
Förändring av verkstadslayout på Munters AB
The Energy Performance Certification in Sweden was developed as a tool to achieve the Government's target to reduce Sweden's energy consumption by 20 percent by 2020. The Energy Performance Certificate has previously received some criticism for not fulfilling its purpose. Questions that formed the basis for this report is how the energy performance certification provides support to buyers of single-family houses and if the energy performance improved in terms of reliability. The report begins with a background description that describes how the energy declaration works and some of the findings of previous evaluations and surveys. A survey to investigate the broker's position to energy performance have been conducted as well as interviews with buyers and sellers of houses. An investigation whether the energy performance can vary between different calculation programs, depending on various assumptions made by the energy declarant, has been made.Brokers and sellers have proved negative attitudes towards energy performance, particularly brokers.
Loyalty Created in a High Involvement Product Category
The research aims at revealing consumers? loyalty to a high involvement product category, connected to a loyalty membership club. Hence, the study aims at explaining similarities and differences between two markets, differently developed in terms of loyalty clubs. The study used IKEA, its loyalty club IKEA FAMILY and women as the company?s main target group, in a case format to study loyalty membership clubs.
Låt oss tala om integration : En studie av folkbibliotekariers syn på integrationsfrämjande arbete
Social exclusion is a problem in today?s society that we feel public libraries can help resolve since they are based on the idea of equality and openness. The purpose of this essay is to examine how public librarians think and reason about the concept ?integration? as well as what role public libraries can play in immigrants? integration process. With Jose Alberto Diaz? theory on the integration process, and Marianne Andersson and Dorte Skot-Hansen?s model for analysis of the local library profile as theoretical framework, we analyzed the responses from two qualitative interviews in small groups of 2-3 librarians from two different public libraries.
UAV/UCAV i fredens tjänst : UAV/UCAV och dess operativa betydelse i framtida Peace Support Operations
Luftstridskrafter har spelat en betydande roll i senare tiders Peace Support Operations (PSO). Obemannade flygande system har varit en del av dessa insatser, hur kommer rollfördelningen att vara i framtiden? Syftet med uppsatsen är att undersöka och göra en bedömning avseende hur obemannade flygsystem kan utnyttjas och ha en roll i framtida Peace Suport Operations. Litteratur- och dokumentstudier, föreläsningar och intervjuer ligger som faktabakgrund för bedömningen av hur en framtida PSO kan se ut samt vilken roll obemannade flygsystem kan ha i en framtida Peace Suport Operation. Jämförelse har skett mellan bemannade och obemannade flygande system varvid fördelar och nackdelar har belysts.
Pedagogistans pedagogiska ledarskap
The pedagogista is a new professional role in Swedish preschools. Some people question the role, which originates from Italy, since it is believed to carry out a pedagogical leadership that belongs to the head of the preschool according to the curriculum and the Education Act. Consequently, there is cause for examining what pedagogical leadership means in an organization with a pedagogista. However, re- search has shown the success of distributed leadership within schools. Hence, it ?s interesting to find out whether the pedagogical leadership of the pedagogista could be understood as distributed leadership and what that would implicate.The purpose of this thesis is to explain and understand the pedagogical leadership of the pedagogista.
Barnet och fogden : En studie om barnperspektivet i kronofogdemyndighetens arbete gällande exekutiv försäljning av barnfamiljers bostad
The purpose of this essay was to study whether the UN convention on the Rights of the child is implemented in the Swedish executory authority, in cases that include compulsory auction of property belonging to families with children, in the southern area of Sweden. I have especially focused on questions concerning whether civil servants work with child consequence analyses, whether they have been offered education in child competence at work, to what extent they have listened to and taken into account the child's own voice in the execution process, and finally to what extent civil servants have had contact with the social welfare committee.The study was based on qualitative telephone interviews with seven civil servants working with cases that comprise compulsory auction of property belonging to families with children.The conclusions of my study are that there exists no specific child perspective regarding the UN convention on the Rights of the child in the civil servants work regarding compulsory auction of property belonging to families with children. Neither do they work with child consequence analyses nor do they listen to what the child has to say in the execution process. The civil servants have not been offered any kind of education concerning child competence. Regarding contacts with the social welfare committee, the result shows that this is, in general, not based on systematic procedures..
Stress is always present, Stress och coping hos personalen på en kvinnojour
The purpose of this study was to examine work related stressors and related coping strategies among case managers at a domestic violence shelter in the United States. We further wanted to examine whether locus of control among the participants could be related to work related stress and coping strategies. Qualitative interviews were performed with eight case managers to gain knowledge about the stressors and coping strategies they used by examining their thoughts, feelings and experiences. The result showed that the case managers experience a number of stressors in their work environment such as system problems (e.g., lack of re¬sources and time pressure) and emotional stress. Coping responses among the case managers included efforts to alter the problem, so called problem focused coping, efforts to control emo¬tions, so called emotions focused coping and social support from colleagues.
E-learning ? en utbildningsmetod och dess nytta
Companies that invest in e-learning have different expectations regarding the
outcome of the investment. According to literature and articles it is common
that companies see reduction of costs as the primary benefit with e-learning.
Therefore we ask ourselves the question if companies have attained the expected
benefit of the investment in e-learning and to what extent cost reduction have
been a determining factor in the investments?
The purpose of the thesis is to examine if companies that invest in e-learning
have attained the expected benefits. We also want to examine what the reason
for investing in e-learning is and if cost reduction is the primary reason for
investing.
The study is founded on a qualitative method that is based on a case study in
eight companies.
Intranät - en kunskapskälla i arbetet?
The ambition with this study is to look into and create an understanding for
how an intranet can work as a support system in work processes in capacity as a
source of knowledge. We want to enhance the understanding for which kind of
knowledge that can be coded in and transmitted by an intranet, and which that
is lost in this process. We also want to clarify what it takes to get this
knowledge, in collaboration with the intranet, to support the work in an
organization.
It is a qualitative case study at a Swedish bank. It consisted of semi
standardized, half structured interviews with five people in one of the bank?s
local offices.
Automatiska Värderingssystem - En hjälp för Fastighetsmäklaren?
Computers and business systems are used more frequently in a world where IT gradually is taking over. This is also true when it comes to the real estate valuation process where actors on the Swedish real estate market are using automatic valuation systems for real estate appraisal. But the real estate agents have not yet seen the charm in using these automatic valuation systems for real estate appraisal. Can the real estate agents also use the automatic valuation systems? We developed our three main subjects: the valuation process, an automatic valuation system and the real estate market with assistance from scientific articles.
Livskvalitet 2-7 år efter allogen stamcellstransplantation
This is an empirical cross-sectional study with the aim to examine the patient?s comprehension about their quality of life within two to seven years after their stem-cell transplantation with reference to physical, social, emotional, psychological and functional wellbeing and to investigate if the patient groups have disease specific problems. Differences in quality of life between men and women and also between allogeneic and stem cell transplantation with an unrelated donor (URD) were studied. The measurement Functional Assessment of Cancer Therapy (FACT) and the bone marrow transplant subscale (BMT) is a 49 item, valid and reliable measure that was used. The questionnaire was answered by 43 of 47 patients (91%).There is a significant difference between men and women in physical, social and functional wellbeing.
Militärt stöd till samhället
This report covers a description of the military support attainable to society and made available by the Swedish Armed Forces, in the event of a crisis. The main focal point is the needs of the rescue services..
Kvinnors erfarenheter av framfödandet vid planerad hemförlossning
Background: The prevalence of sphincter rupture during childbirth has increased in Sweden from half percent to three percent from 1973 to 1993. Women who undergo planned home birth have sphincter injuries to a smaller extent than women who undergo planned hospital births. Objective: The purpose of this study was to describe women?s experience of the last stages of delivery during planned home birth. Design: Inductive content analysis of 150 randomly selected delivery reports.