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3976 Uppsatser om Telephone support - Sida 21 av 266
Var är biblioteket? En användarstudie om distansstudenters biblioteksbehov
The aim of this Master's thesis is to investigate the library needs of distance students. This user study has a student perspective and concentrates on the main question of which way library needs might be expressed by distance students. Associated topics addressed by this study include; the problem of learning centres lacking their own library support, how distance students look upon library support as a concept and whether distance students prefer public libraries or university libraries, and why they make this choice. These questions may give the answer to how distance students deal with information literacy. Theories chosen by the study are in the fields of pedagogical and library science, the social cultural theory by Roger Säljö and in Tom Wilson's theories on user studies and information needs.
En studie ur lärarens perspektiv kring lässvaga elever i samband med textuppgifter i matematik
The purpose of this study was to, from the teacher's point of view; discover pupils with reading difficulties in connection with text assignments in mathematics, the teacher's support for these students, if difficulties coincide and whether it's the mathematics teacher's responsibility to make sure pupils with reading difficulties develop their reading ability. The study is based on a qualitative method and five semistructured interviews with mathematics teachers and one language support teacher.The result shows there is a strong connection between the pupils' reading ability and their ability to manage text assignments in mathematics. A weak reading ability affects the pupil in a negative way when solving text assignments in mathematics due to wrong reading technique if the teacher is absent. It is not unusual that reading difficulties and mathematics difficulties coincide. The teacher's most important role in the learning process is to teach the pupils understanding about the reading technique in different ways and to give the pupils opportunity to get spoken texts.
Measurement of ejection fraction of the left ventricular - A comparison between echocardiography and isotope angiography
Background: Documents and legislation inform us that parts of the public health service of Sweden, at a political level, aim to support people?s sexual health. Statistics show there has been an increase among young woman, seeking help for sexual pain during intercourse. The diagnosis that the media has come to observe lately is vulvar vestibulitis. In general there is a lack of knowledge about the existence of this state of pain and its causes, which impacts woman to get appropriate help and support in time.
Internprissättning i internationella läkemedelskoncerner
The aim of this essay was to study how the communities work with groups as a support to children with addictive parents, and to increase my understanding of the groups meaning as a support. My main questions have been: How are the child group sessions formed? What kind of experience does the group leaders have regarding their functions? The study is a qualitative investigation that has been turned to prefessionals in the subject area and is based on 6 interviews and secondary sources. The material has been analyzed from a narrativ theory as well as a salutogent perspective. Research shows that children growing up in an addictive environment often have decreased psychological health and are overrepresented amongst those who developed a future addiction.
Behovet av indirekt eld och CAS vid militära operationer i bergsterräng
Denna uppsats syftar till att undersöka behovet av indirekt eld och Close Air Support i militäraoperationer i bergsterräng och belysa vilka aspekter som påverkar nyttjandet av försvarsmaktensenheter och verkanssystem vid insatser i bergsmiljö. För att svara på syftet med uppsatsen har följande studiefråga ställts: Hur använde USA den grundläggande förmågan verkan för att påverka motståndaren under Operation Anaconda? Fallstudie och textanalys har använts som vetenskaplig metod och teknik för denna uppsats. Inledningsvis studerades texter om operation Anaconda och hur operationen genomfördes. Därefter studerades svenska doktriner och reglementen avseende teorier om grundläggande förmågor och hur verkan uppnås i striden.
Upplevelsen av att delta i stödgrupp : Barn och ungdomar med en psykiskt sjuk förälder
The aim of this undergraduate thesis was to study the experience of participation in support groups for children of mentally ill parents. The research questions dealt with how the children and the adolescents talked about the knowledge, that they believed having assimilated in the support groups. The knowledge concerned mental illness and the possible impact on children when having mentally ill parents. The research questions also dealt with how the children and the adolescents talked about the meaning of being in a group. Qualitative semi structured interviews were used in order to capture the respondents? subjective experiences.
Barnets rätt till försäkringsskydd : En rättsvetenskaplig studie av barnets möjligheter att täckas av privat och allmän försäkring
Abstract Children with neuropsychiatric disorders often require special arrangements from the society. These measures could target the child itself, its parents, or other parts of the social network surrounding the child. Parents of children with neuropsychiatric disorders are often deeply engaged both in their child and in these measures.Three parents of children with neuropsychiatric disorders, and four counselors in different habilitation centers, were interviewed. The purpose of this qualitative interview study was to describe the methods with which the counselors worked to support parents of children with neuropsychiatric disorders, and to understand how the parents experienced this support offered by the counselors.The qualitative interviews with counselors and parents followed a thematic interview guide. A structured interview form was used.
Utbildningens betydelse för hälsan : En studie i skillnad på ohälsa mellan akademiker och icke-akademiker
The main focus with this study was to investigate if there was a difference in level ofeducation and self-rated health and if it could be explained by the amount of control,demands and social support at work. Theories used in this essay are education, health,and the job strain-model (control, demands and social support at work). We used analready done study by Folkhälsoinstitutet (2004) to examine these questions. Theanalysed sample consists of respondents 12 166 aged 18-84 years. The decline was39, 2 %.
Ergonomisk arbetsmiljö för kundtjänstpersonal
In today?s society, there are many people who suffer from physical pains due to their work situation. To work sitting down by a desk long hours every day is quite normal but this is a problem. People that sit down and work in the same position all day long the whole week will eventually be affected by long-term work injuries.Large multinational companies around the world offer a customer service where they serve customers who have experienced a problem with that company?s products or services.
Så här upplever vi ett arbete : fyra kvinnor med Aspergers syndrom berättar
People with Aspergers syndrome (AS) have proven difficulties maintaining jobs according to previous research. This is a quality study. Four women with AS were interviewed about their experience of employment. What difficulties and contributions have they experience at work? What is the self experienced need of support within the research group? The result has been analyzed with different types of ?support?.
Implementeringen av REACH : Fallstudie på ett SME-företag
The importance of chemical use is enormous for areas such as agriculture, industry and medicine and hence a prerequisite for our modern society. In order to protect humans and the environment from the negative effects of chemical use, chemical regulations have been used at a relatively early stage in our history. The purpose of REACH, the new chemical regulation of the European Union, is to generate new knowledge of chemicals within the European market and to increase the responsibilities of the enterprises when it comes to risk management. Whether the enterprises will implement the regulations or not will be of vital importance for the realization of the law?s intentions.The purpose of this study was to identify possibilities and problems that can occur when a downstream-user SME is about to implement REACH.
Close Air Support i moderna operationer
De svenska insatsförbanden anpassas för de konflikter som är normgivande idag. Konceptuellt innebärdetta att doktriner och metoder måste utvecklas för att möta utvecklingen på dagens stridsfält. Denkonceptuella utvecklingen är förhållandevis billig jämfört med den tekniska, vilket innebär attförmågeutvecklingen mer anpassas till de materiella förutsättningarna som råder. Plattformar för CloseAir Support symboliserades under 80- och 90-talet av tungt beväpnade och särskilt anpassade flygplanoch helikoptrar som verkade i nära anslutning till markförbandens strid. Idag representeras dessaplattformar av andra flygsystem som sedan tidigare är utvecklade utifrån andra kravprofiler.
Internal Communication Approach : En empirisk undersökning av de interna kommunikationskanalerna på ICA Butiksadministration
Title: Internal Communication Approach ? A study of the internal communication-channels of the ICA Administration. Background: The ICA Administration is in the process of generating an organizational change with the purpose of improving their external communication. The internal communication, on the other hand, has been put aside and is missing guidelines at the present. Since the ICA Administration does not know how the staff uses the internal communication-channels they cannot optimize nor develop them. As the literature shows, it is important to choose the channel that is most appropriate for the type of information that it is meant to communicate. Choosing the wrong channel, or using it wrongly, can bring problems consisting of the staff experiencing to receive less information than needed in their daily work. Purpose: The purpose of this thesis is to explore and describe the internal communication between the employees of the ICA Administration from the existing communication-channels and their usage. Method: Through the initial interviews with the staff, the internal communication-channels of the ICA Administration were determined.
Svenska kyrkans funktion i den palliativa vården : - ett religionssociologiskt perspektiv
Through the lenses of religion?s role in society, the purpose of this thesis is to examine, the role of the Church of Sweden in providing support to people at the end of life. Questions asked are: "What types of spiritual support is offered by the Church of Sweden during terminal care provided in patients' homes and how is this support expressed in church orders, assembly instructions, plans of operations and congregation letters?" and " How can the work of the Church of Sweden be understood, based on theories of religion's role in society? The method used is a content analysis of the Church Order, assembly instructions, plans of operations and congregation letters in 17 different congregations within the diocese of Lund. I then engage in a discussion with theories on differentiation and the privatization of religion as a means to interpret my results.
Tidiga insatsers betydelse i lärmiljön : ? en studie av ett elevhälsoprojekt om lärmiljö från ett specialpedagogiskt perspektiv
Early intervention is important on different levels and must be justified as a social and economic long-term investment. There is no doubt about the importance of early detection when helping children/students in need of support. What kind of support that is deemed suitable and who provides the support can be viewed from different perspectives and with different approaches. Seen from a relational perspective the special education process is a long-term process and affects not only the individual but the whole school culture and systems may need changing. This study intends to describe the importance of the learning environment and what efforts are initiated early for students in need of support from the special education point of view.