The purpose of this thesis was to examine why so many CRM-projects didn`t reach the expected goals that companies management envisaged. The purpose was divided into two research questions. ? How should companies? management design the strategic projection of the CRM implementation? ? How will employees? attitude to changes influence the result of the CRM implementation? The case company was a Swedish technical consulting company: interviews were conducted with two represents from two different departments. The findings of the study were that management often strongly believes that software will sort out most of the upcoming problems and forget the factor that education of employees is at least equal important.

Det här examensarbetet har syftat till att få svar på hur kvinnor skildras i förhållande till män i mellanstadiets läroböcker i historia. Arbetet började i 1960-talets läroböcker och sträckte sig 50 år framåt i tiden för att kunna svara på frågan hur skildringen av kvinnor har förändrats över tid. Dessutom har läro- och kursplanernas synpunkter på jämställdhet i undervisningen undersökts för att kunna ge ett svar på frågan om hur väl läroböckernas framställning av kvinnor stämmer överens med dessa styrdokuments synpunkter. Arbetet är en kvalitativ textanalys, dock med ett kvantitativt inslag, som har tagit sin utgångspunkt i Hirdmans genussystem och teorier kring den stereotypa kvinnan. Arbetets främsta resultat är att kvinnan till stor del utelämnas från beskrivningarna i läroböckerna samt att hon jämförs med mannen och skildras som antingen mindre fulländad än honom eller som en annorlunda art med andra egenskaper.

The objective of this thesis has been to investigate the approval process for an image. This investigation has been carriedout at four catalog-producing companies and three companies working with repro or printing. The information wasgathered through interviews and surveys and later used for evaluation. The result of the evaluation has shown that allbusinesses are very good at technical aspects but also that the biggest problem they have is with the communication. Theconclusion is that businesses need a clear construction for the image process.

In this examination paper I have studied how teachers can help children who are in crises. For example when children end up between parents divorce or someone close to them dies. The purpose of this essay is to know more about how children react in crises and how we as teachers can help them in the best way possible. I have also looked at school?s crise plans to see how and if they work.

This examination paper defines how educators work with esthetic, and esthetic learning in pre-school. I have done research by interviewing four pedagogues. The result shows that the pedagogues does work with esthetic and practice esthetic learning processes, but their work shift. Some pedagoues practice strong esthetic and some practice more modest esthetic. Some of the pedagogues are more aware than other of the esthetics influens of the childrens life long learning.

This report is of technical character and treats how to plan a small building in Borlänge, Sweden.The technical components that have been treated in the report are the construction, foundation,installations and thermic abilities of the house. In addition to planning this house the report alsocontains a part that deepens in net zero energy buildings. The purpose of the report is toinvestigate if the house in Borlänge can be constructed to meet net zero energy buildingdemands.Energy efficient houses such as passive- and net zero energy houses are showing more frequenton the market in Sweden. Ongoing climate changes and growing consciousness about theenvironment in society have contributed to that the environment is a well discussed topic. Toconsume small amounts of energy and at the same time produce local energy is thereforesomething that lies in the future and future houses.

The cardiovascular system is one of the three major body systems. When an animal in a critical state arrives at the animal hospital, it is important to know the normal parameters in order to assess the patient?s cardiovascular status. Triage is a process where you considerate the patient?s condition instead of check in time, or other criteria.

This paper is written in the field of Educational Science, and it focuses on literature that pupils read. Literature has the power to shape readers beliefs, that is why this paper aims to examine, and compare two novels that are used in Swedish schools in class settings. Both novels deal with the issue of psychiatric disorder from a woman´s perspective. Research done in the field of psychiatric disorder shows that it is an important subject that should be addressed in schools. Research done from the perspective of gender studies points out the need of representation of female perspective in literature that pupils are working with.

This thesis is a case study of the search function on the University of Uppsala?s web site. The search function in this study was chosen since it exists on a large and complex web site and there were apparent lacks in the old version of the search function. The thesis highlights some of the problems that can appear in the development of a search function on a local site. One interesting find is that one of the most difficult issues is organizational and not technical.

This thesis has its background in my curiosity of music and emotions. How can one find the technical way of bringing out emotions in music? I have worked with passages in music that I believe that the composer intended us as musicians to perform. This thesis presents a collaboration of three chamber musicians working with and performing Brahms Clarinet Trio, the first three movements. I?ve studied different theory analyses by several teachers and worked with the trio to apply it onto the performance and our interpretation of the work.

Our project is divided into two parts, one production and written report. The main focus was the production part, were we used PHP to create simple solution for handling SMS and MMS with direct communication with the mobile operator server. We communicate with sockets and can handle CIMD2 and MM7 protocol. To get our components easy to use we have created two classes to handle SMS and MMS. To demonstrate our technical platform we created a website were you can create an account.

Public WiFi networks is one of the dominant technologies for users to get public internet access. The problem is that the networks are designed for accessability rather than security ? a problem users seldom are aware of. Users who carelessly access WiFi networks may reveal sensitive information which, among other things, can lead to an identity theft. Previous research suggests that users must be educated and informed about the risks they incur, but not how this should be done.

The purpose with this examination is to build a measureequipment to AerotechTelub AB (AT), who will registrate fault in SRAM-memory in contact with cosmic radiation. The equipment will be created around developcard from Memec Design with FPGA from Xilinx. The logic in the FPGA will be implemented with the hardwaredescribed language VHDL. The SRAM-memory that will be tested is build in CMOS-teknologi. The memorycells will be loaded with a predecided bitpattern.

The aim of this Master´s thesis is to explore how public libraries in a successful way can work in projects with young people. It intends to point out different factors that in a legible way affect the accomplishment and outcome of the project. Another purpose of the study is to uncover the various approaches existing within the projects towards young people and to find out why it is seen as important to work with youngsters, considering the hard work that it requires and the reluctance of the young to visit the library. The examination is based upon eight different and fulfilled projects. Information about these has been received through project descriptions, project reports and documents describing applications for economical benefits.

The background to this report is based on how architectural art through timesbeen treating daylight with greatest precision to take advantage of its good quality,and how the technical revolution with artificial lighting affects our way of workingwith daylighting today.The purpose of the study is to contribute to the knowledge how the daylightopening affects the perception of a room. The aim is to clarify how proportionsand placement affects how the incident light occurs in the room and how thataffects on how the room is perceived. The study is meant to be used by lightingplanners, and in terms of pleasantness, be able to create the best possible daylightenvironment..