The Net Promoter Score (NPS) has been claimed to be the single most reliable indicator of firm growth and has gained wide adoption among companies in a broad range of industries. This is despite a lack of rigorous scientific testing. The purpose of this study is to examine the predictive strength of the question "How likely are you to recommend [.] to your friends and colleagues " that the metric is based on: how well does it actually predict future consumer behavior Furthermore, the report aims to create a greater understanding of the factors that explain a person's word of mouth (WOM) intention and which behaviours cause that intention to change. A longitudinal study was conducted of 304 consumers' WOM intention regarding two non-carbonated drinks and their subsequent WOM and purchase behavior. The analyses show that the behaviors are captured by the metric to some extent.

The purpose of this essay was to research the level of condition and requirements of democracy which faces states applying for a membership in the European Union. The focal point was to research the levels of democracy requirements on two set enlargements which are the cases of the 1981 and 1986 enlargements together with the 2004 and 2007. The states that did reach the goal of becoming member states had similar political backgrounds that made them suitable for a most- similar system study. By using my theoretical framework which consists of democracy theories, together with the chosen method was I able to find answers to my research questions when examining the material. The result of the study is that even though the condition might have been quite similar but the reality of them was different.

Objectivity is often emphasized as one of the fundamental principles for the auditing profession and is also a requirement for preserving satisfactory professional practice. The multiple company scandals in the first decade of the 21st century have created distrust for auditors? capability to maintain objectivity. The purpose of this study is to contribute with a new way of thinking when it comes to the factors that affect objectivity. Earlier studies have indicated that personality factors may affect work performance in many different fields and this study is exploring the connection between separate personality factors, and the capability of less experienced auditors to maintain objectivity in the relationship with dominating and demanding clients.Data was collected through a survey that was divided into two separate parts where the first part measured the participant?s score on different personality factors, and the other part measured the participant?s score on perceived objectivity.

The background to this final thesis is that our mandator, A-hus, was interested to examine which roof system that would be most appropriate to their types of houses. To investigate this, we first conducted an evaluation of the most commonly used roof systems in Sweden today: decking, board, roof cloth and prefabricated roof cassettes.To gather information about the different systems we have conducted interviews with several professionals within the construction industry, done an extensive literature study, and gathered information from the Internet.Based on the evaluation of roof systems and the literature, we analyzed advantages and disadvantages of the roof systems from three main perspectives: system characteristics, economics and other characteristics. We found these perspectives to be the most relevant when selecting a roof system.The main perspectives comprise three categories which are graded. These grades are then added together for a score for each main perspective and a total score for the three main perspectives. Then we compared the systems and, based on the scores, suggested one roof system as the most suitable for A-hus.Our result suggests that the prefabricated roof cassettes probably is the best solution for A-hus, but only if it is possible to standardize the cassettes and still maintain the flexibility to match A-hus? house types.

The purpose of this study was to find possible explanations to why the studied herd had an increased incidence of abomasal displacements. The incidence of abomasal displacement in the herd was three times higher than the incidence of an average Swedish herd. The cows in this study were fed a total mixed ration. The different parameters studied were: energy content in food, nutritional content in food, body condition scoring, concomitant other diseases, and blood parameters of glucose, fructosamine, cholesterol, insulin, betahydroxybutyrat and free fatty acids. The author?s suggestions to decrease the problems are to decrease the energy content in the TMR to lower the cows? body condition scores in the dry period and changing the content in the TMR to increase the amount of NDF and adding structure in the form of chopped straw.

For a company to survive it has to make a profit. To make a profit transactions are necessary and to achieve this a company can choose to focus on creating loyal customers. Loyal customers can contribute to secured revenues, increased market shares and reduced marketing costs. Research within customer loyalty has mainly focused on different types of loyalty and the impact it has on customers behavior. However, there is a lack of research concerning which factors that create loyal customers.

This thesis suggest an explanation for is how it is possible to understand that the large arena project in Växjö grew to cost sums of money that initially in the project not would have been an alternative to discuss, how goals changed and how the institutional environment changed the prerequisites of the project. As empirical part of the research, to describe and analyze the project, the municipality?s documentation of the project have been analyzed and semi-structured interviews have been made. Theoretical perspective is taken from the neo-institutionalism in sociology of organizations and change, and theories of the complexity of large projects with major symbolic value and importance. The project starts with the municipality?s investment and cost to be hold back, defined as a necessary condition in order to fulfil an ambitious drive towards new sport arenas.  Eventually the necessary condition was abandoned and the arenas were built with the municipality responsible for the investment, cost and risk in the project.

Title: An encounter with an unknown piece of music. This essay describes the mechanisms involved in musical interpretation, by studying a score and listening to a recording. I have tried to map processes dealing with listening and score reading through an experiment, in which students from the Malmö Academy of Music were presented with a novel piece of music. I have made some conclusions, for instance it seems as though there is a connection in the interpretation between musical complexity and tempo, and a connection between dynamics and pitch, moreover that the participants in this study seem to be affected by the interpretational practice at the Malmö Academy of Music. The study is qualitative in its design both regarding data collection and interpretation of data.

According to the Employment Protection Act, the permanent employment is the main condition of employment in Sweden. Nevertheless, nowadays a large number of employers choose to apply other conditions of employment than the permanent employment in their businesses. The rapid technical development and the demands for shorter perspective investment in companies on the Swedish labour market have started the requirement for a more flexible workforce. On-call employment is one of the conditions of employment that is increasing the most. This condition of employment is adjusted by the parties on the labour market.

Ten cows suffering from displacement of abomasum (DA) were treated with two different electrolytesolutions. The DA cows showed symptoms typical for the disease. Four out of 10 cows had a metabolic alkalosis and two a metabolic acidosis. The cows were mildly hypocalcemic, and 9 out of 10 were mildly to moderately hypokalemic. Six out of 10 cows showed muscle fasciculations.

Bakgrund Överlevnaden ökar bland för tidigt födda barn, vilket främst beror på stora förbättringar inom den perinatala och neonatala intensivvården. Postnatal tillväxthämning, allvarliga sjukdomar och långsiktigt hälsoutfall utgör dock fortfarande ett bekymmer.Syfte Målsättningen med studien var att undersöka intaget av energi och makronutrienter samt tillväxt hos extremt för tidigt födda barn med en födelsevikt under 1000 gram, och att analysera eventuella samband mellan respiratorisk funktion, näringsintag och tillväxt.Metod En retrospektiv kohortstudie av 77 extremt för tidigt födda barn födda mellan 1 april 2009 och 31 mars 2012. Spädbarnen vårdades på den neonatala intensivvårdsavdelningen på Norrlands universitets sjukhus i Sverige. Efter exklusion, på grund av morbiditet eller mortalitet, återstod 47 spädbarn. Dagligt näringsintag och tillväxt noterades i databasen Nutrium.

Den här uppsatsen skrevs för att belysa de hinder som kan uppstå när man som musiker tar sig an nutida musik, i detta fall japansk sådan. Den inriktning som arbetet tagit är hur man genom att förändra notbilden kan komma närmare musikens kärna, samt göra instuderingen så effektiv som möjligt under en relativt kort tid. För att nå de resultat jag gjort har jag använt mig av två informanter som arbetat med två stycken för solo flöjt av Kazuo Fukushima (1930), Mei (1962) och Shun?San (1969). Fallstudiens genomförande har tagit tre veckor där informanterna som är studenter har fått studera in båda verken och därefter notera om det ena av dem (Mei) för att se om de med denna metod kom närmare kärnan i musiken och kompositörens intention.

This work is a literature review along with interviews from nine suckler herds. How to reducecalf mortality in the cow herd is the focus of this paper. To get profitability of a herd, it isimportant that you get a live calf per cow and year. Good fertility of the cows thus is veryimportant. During the years 2007 - 2008, approximately 5.5% of all calves born by beef cowsdied and about 8.5% of the calves born by heifers died.

AbstractPrevious studies have shown that wild smolt have 2.5-4.5 times higher survival rate than smolt grown in culture and that starved reared smolt behave more like wild born smolt. The purpose of this project was to study whether there are differences in migration patterns and survival during migration to the coast between wild and reared smolt and between different types of reared smolt.In 2009, 25 smolts in three different groups were tagged with acoustic transmitters: Wild Born, conventionally reared 2-year and 1 ?year old smolt. For the 2010 trial there was also added a group of reared 2 ?year old smolt that were starved before release.

Under de senaste åren finns en ökad uppmärksamhet i att kunna förutspå konkurs och andra former av ekonomiska kriser. Vissa forskare menar att konkursprediktion har varit huvudforskningsämne inom redovisning och finans sedan Altmans studie från 1968. Under åren har flera modeller vuxit fram och tidigare forskning har påvisat att konkurs kan förutspås med en hög grad av tillförlitlighet.Denna uppsats har som utgångspunkt Altmans studie från 1968. 66 företag har undersökts i tre år mellan åren 2000 och 2010, varav hälften av företagen har inlett konkurs och den resterande hälften är så kallade friska företag (ej konkurs). Detta i syfte för att undersöka om Altmans konkurspredektionsmodell Z??-score kan appliceras på svenska företag inom service och informationsteknikbranschen.De 33 friska företagen har jämförts mot de 33 konkursförsatta företagen och sedan sammanslagits för en total procentuell klassificering.Vår studie visar att 14 av 33 konkurssatta företag visar tecken på konkurs ett år innan konkurs inleddes.