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25960 Uppsatser om Systematic Work Environment Management; geriatric care; customer focus; leadership; communication - Sida 31 av 1731
Handlingsbarheten hos informationssystem : en fallstudie av SJ:s bokningssystem
Sweden is known to be one of the world?s most equal countries. Nevertheless, out of Sweden?s 262 listed companies, only seven of them has a female president, which is equal to 3,4 percent. To counteract these numbers there are several possibilities. One arrangement that is highly controversial is affirmative actions. But there are other options, for instance more and more female networks are starting to rise and many of them also offers a mentoring program where the mentee gets the opportunity to learn from someone with more experience.The purpose of this study is to examine what difference the female network Q80, with focus on its mentoring program, is doing for the mentee. As an underlying purpose the study is also examining what visions and attitudes the management and the mentors is communicating within Q80. The focus is mainly on the visions of Q80, menas mentors and business exceeding mentorship. A survey has been carried out among mentees from three different seats of mentoring programs where they have answered 19 different questions regarding their time as a mentee. Furthermore interviews have taken place with the management of Q80 and two mentors. The results are analyzed based on theories about gender, women in management, leadership, mentoring program and organizational structure. The result shows that Q80i as a source of inspiration and a support for the category of "career women" with its core mission to strengthen the participation of individuals on a personal level more than to work to even out the gap in the Swedish labor market.
Psykiatrisjuksköterskors upplevelser av patienters delaktighet
Introduction: Psychiatric nurses in the psychiatric care can meet complex situations if the basic knowledge is not enough. Therefore it demands research for secure, improve and develop care processes that will be benefit for both patients and nursing staff. Aim: The purpose of this study was to highlight psychiatric nurses? experiences of patients' involvement in their own care. Method: Qualitative method was chosen for this study.
Kommunikation av risk- och sårbarhetsanalys från länsstyrelse till kommun
This master thesis investigates how the county administrative boards communicate the regional risk and vulnerability analyses to municipalities in Sweden. Information has been gathered through a survey and through a case study involving three county administrative boards. The results revealed that there are possibilities to improve or develop the communication in all the county administrative boards. The information channels are often written or web based, these channels promote one way communication rather than a dialog. The thesis gives suggestion on how to work out a strategy for a more effective communication, the case study also gives ideas on how a county administrative board can work with communication..
Ledande individers effekt på organisationen
This study is conducted with a focus on managers and its different forms as found in a nation wide Swedish bedroom specialist-organisation, Sängjätten. Leadership is perceived in many forms and depends on a large variety of factors within and outside the organisation. One of these factors is ownership and the characteristics these imply on the forms in which the manager works. Within the studied organisation there were two distinctive forms of ownership regarding to the stores we studied; such as franchising compared to the franchiser owned through a national headquarter, so-called ?self-proprietary stores?.
Performance Management i E-handel
Too much attention has been given to mainstream approaches in performance management and management accounting research, without taking in to account changes in the environment with the rapid growth of online retailing. This paper evaluates how and/or if performance management differs in online contexts by using a conceptual model developed by Ferreira et al (2009). The model and its components are tested on three multichannel- and six e-commerce businesses. The result and its analysis is commented on by two e - commerce experts. The result shows that the operation method of the models twelve components do not differ in terms of work methods in online and offline contexts.
Vi sitter tillsammans : Upplevelser av samhörighet och ledarskap i ett traditionellt kontorslandskap.
The office is the working environment in which an increasing proportion of the population spends their days . One type of office are open plan offices which are characterized by several people sitting together in the same room without spatial boundaries . The general discourse of this kind of offices is that they constitute an advantageous design that allows organizational changes without the need for redevelopment . From a work perspective, this office design is both criticized and acclaimed . Problems with noise is frequently reported in research which can lead to ill health.
Chefers och medarbetares uppfattning om ett gott ledarskap
Leadership is a well-known phenomenon in today?s world and researchers have developed multitudes of theories with different assumptions about what leadership is and what implications it has. Models of different kinds of leadership have been presented and researchers are constantly working on trying to find a definition of great leadership. Our thought was however that because every human being is unique it would be naïve to presume that all people hold the same perception about what constitutes good leadership. Although we believed that every person defines good leadership in his/her own way we also believed that there could be similarities to be found between illustrations generated from people with comparable organizational positions.
Ledarskapsutbildning inom byggingenjörsprogrammet vid Högskolan i Halmstad
The purpose with this essay is to examine different roles of leadership in the working environment by interviewing ex-students that have taken their degree from Halmstad Högskola and its construction program. How do these ex-students handle to be in a position of power in their everday life and how do they handle decision making? Do they find that the education they have recieved in any way has helped them in regard for leadership or do they rather conclude that further education in the area of leadership would be beneficial? These are the questions that I set out to shed some light over in this essay. This study consists of one part theory and one empirical part. The empirical part was accomplished by interviewing ex-students from Halmstad Högskola and this part was later compiled with relevant theories on the subject which were obtained from books , internet and various databases.The results from the interviews show that the general point of view is that the subjects containing leadership in their education hasn't really helped them.
Oscar Jacobson - Ett värdefullt företag för slutkund och återförsäljare?
Oscar Jacobson was founded in 1903 in Sweden, which at the timewas a leading country in the textile industry. During the 1960s morecompetitors arose as the fashion industry grew stronger and theglobalization became a fact. Today there is an abundance of brandsand products in the fashion- and textile industry. This has given thecustomers a greater range of products to choose from. We can seetendencies of customer not being as brand loyal as they used to.
Chefen hos Matisse : konst för organisationer och ledarskap
My analysis consists of an in-depth study of the experience of a group of development programme participants who were exposed to the use of art and artistic work in organisation and leadership development, resulting in positive effects. My starting point is creativity as a concept according to paediatrician and psychoanalyst DW Winnicott who stresses how important playing and creativity is for us, even as an adult, for us to utilise our full potential. He believes that we have a psychological space ? a crossover area ? where the outer, objective reality and the inner, subjective reality meet. Playing, creative development and experiences occur in this space.
Chefen hos Matisse : konst för organisationer och ledarskap
My analysis consists of an in-depth study of the experience of a group of development programme participants who were exposed to the use of art and artistic work in organisation and leadership development, resulting in positive effects. My starting point is creativity as a concept according to paediatrician and psychoanalyst DW Winnicott who stresses how important playing and creativity is for us, even as an adult, for us to utilise our full potential. He believes that we have a psychological space ? a crossover area ? where the outer, objective reality and the inner, subjective reality meet. Playing, creative development and experiences occur in this space.
Ge och ta : En studie om hur e-handelsföretag använder sig av lojalitetsprogram
Purpose The purpose of this study is to create an understanding of how e-commerce companies use loyalty programs in order to retain their customers and to increase its consumption, and compare this with customer perceptions of loyalty and learn what makes them loyal. Theoretical framework The theoretical framework starts with definitions of loyalty and customer loyalty. Further, it discusses what a loyalty program is, how rewards today and in the future affect the consumers, and other promotion offers that are commonly used. The theory also discusses how previous points work in e-commerce. Method To take advantage of the companies? point of view and at the same the customers? perspective, the survey is based on a combination of a qualitative and quantitative study. In the study, two companies in the fashion industry were interviewed and 391 respondents participated. Empirical study In the empirical study the interviews with the two e-commerce companies are first presented, which revolves around their use of loyalty program.
De första stegen mot en framgångsrik rekrytering
ABSTRACTTitle: First steps towards successful recruitment ? A study about a small Swedish firm?s recruitment strategyCourse: Bachelor Dissertation - LeadershipAuthors: Filip Agby, Damir Macanovic and Thomas MennerdahlAdvisor: Anders BillströmKey Words: Recruitment in small firms, recruitment strategy, wrong fit recruitment, HRM, right staffProblem enunciation: What pros and cons could the choice of recruitment strategy mean for a small Swedish firm. Purpose: The purpose of this thesis is to give recruiters a better understanding of how a small Swedish company could use different recruitment strategies, together with systematic preparations, to affect the experienced recruitment result. Another purpose is to study if earlier mentioned international research about small firms? recruitment strategies is applicable to a small Swedish firm.Theoretical framework: The section initiates by introducing the reader to the subject through describing Human resource management with a focus on recruitment.
Thinking of you - att skapa kundorientering med intern marknadsföring
The companies of today figures on a hardly competitive market. This makes it necessary for the company to find new way to create competition advantages. Since it is no longer enough to compete with the technical quality of the product the companies are forced to also enhance the functional quality. To accomplish this it becomes necessary for producing companies to be customer oriented. A customer oriented company culture can be reached with the help of internal marketing in which different activities work to inform and teach the employees about the company strategy and also about their own role as part-time marketers.This thesis examines Electrolux, a company which is currently striving to develop a customer oriented company culture.
Bärande eller bristande? : - en studie av Bällstabergsskolans kommunikationssystem -
AbstractPurpose/Aim: The aim of this essay is to map out how the communication is organized at the Bällstabergs School in Vallentuna. The purpose with the essay is to illuminate the pros and cons with their system so that a communicationstrategy could be worked out from the basis of the results. The aim is devided into three different questions at issue: What does the organizational structure look like and how does it concide with the communication? What does the present communicative work look like? Which communicative needs can be identified?Method: The methodology contains two parts. The first part is an analysis of the present organization.