Within system development users have rarely been involved or received much attention during the development. Most of the times, the primary focus within system development lies on insuring functionality, rather than making the system usable. The literature specifies that a non user-centered approach can contribute to a product with low usability, which can lead to an ineffective and unsatisfactory experience for the end users.The purpose of this thesis is to begin an investigation to see if the use of non user-oriented system development methods is a possible cause of low usability in the final system.To achieve the purpose of this thesis, we have conducted a case study. Within the case study we examined the usability of a time reporting system. The case study included seven minor studies; an investigation concerning the development of the system, an expert evaluation of the system, interviews and observations of users, developed paper prototypes and executable prototypes, both which user testing was performed on.The result of this study shows that by working with user-entered methods, the usability in the time reporting system increased after the design had been revised.

In industrial control systems PID-control remains the prevalent strategy, also for processes that would benefit from model based control. The purpose of this thesis is to evaluate whether model based control can be readily implemented in an industrial control system. To this end a simulated surge tank with a simulated industrial control system is studied. For evaluation two scenarios with specified objectives are selected.Following a review of LQR and versions of MPC, Predictive Functional Control (PFC) is considered the most suitable for implementation. PFC is a form of MPC developed with industrial applications in mind and therefore has several advantages for implementation in an industrial control system.

The mainpart of this thesis is about the developing of a new analysis tool to be used in Zenicor Medical Systems AB ECG-system. The primary task of the system is to simplify the ECG survey for patients who suffers from different kinds of arrythmias, for example heart fibrillation. With this system is it possible for the patients to do their ECG survey by them self at home and then send the signal with their telephone or mobilphone to a server. The equipment used to do the survey is not bigger than you can have it in a pocket and this results in a bigger flexibility for the patient. A doctor can connect to the server and analys the ECG-curve and follow up the patients condition..

This thesis describes the process of developing a reservation system for common resources through a TV-interface. The system is developed in cooperation with the company Dreampark and is built to work in their platform for TV, Dreamgallery. The main goal was to develop a reservation system and to make it work with Dreamgallery, to develop a demonstration version of the system. The thesis describes the approach for developing an easy-to-use and customisable program and interface for making reservations. How this is inserted into an existing program in a suitable way.

At the plant of Sandvik do Brasil in São Paulo there is a need for improving the transport of inserts between the plant building and the stock building. The idea is to install a system with an Automated Guided Vehicle (AGV) to take care of this transportation. The purpose of this report is to present which demands there are on the system and to find the best solution according to the demands.To conclude this work a study was made of the plant and the AGV technology was examined. Several providers of AGV solutions were contacted to get information about prices and detailed solutions.The conclusion was that the most suitable system for this application is a small unit load vehicle using inductive wire as guiding system..

Linjäriseringar av olinjära system är mycket relevanta eftersom det finns en i förhållandevis enkel och omfattande matematisk teori kring linjära system, till skillnad från allmänna olinjära system.För vissa olinjära system är det svårt eller inte ens möjligt att genomföra en analytisk linjärisering.Orsakerna till detta kan vara hög komplexitet av systemet eller avsaknaden av ett analytiskt uttryck.Numerisk analys kan vara en lösning på detta problem.I detta examensarbete används framåtdifferens och centraldifferens för att genomföra de derivata-approximationersom behövs för att genomföra en numerisk linjärisering av ett olinjärt system.Rapporten behandlar även vad som sker då det är dålig upplösning på den indata som används när man genomför enlinjärisering, vad som händer med heltal och binära signaler om de ingår i ett system som linjäriseras ocheffekten av att ha olika samplingstider för olika delmoduler i ett system som linjäriseras.Slutligen undersöks numerisk bilinjärisering av ett system på bilinjär form och en jämförelse mellan analytisk linjärisering och bilinjärisering görs..

Banverket Trafik has a responsibility to make sure that the companies who traffic the Swedish railroad have the correct information about the status of the railroad. One of Banverket Trafiks information systems (Opera) presents the train?s actual position on a map and provides the user with physical information about the trains. Due to increasing demands on the information systems, Banverket Trafik needs to update the present system architecture in order to manage the increasing demands on map graphics and map functions. This paper analysis the information system Opera on the basis of theory and support of methods and discuss problems and demands for Opera.

Användbarheten av IT-system förbättras ständigt och företag har fokus på att förbättra sina IT-system som företagets kunderna använder då det leder till fler och nöjdare kunder. Annorlunda ser det ut för interna IT-system, alltså datasystem som används av medarbetare och som ska förenkla arbetsuppgifter, effektivisera arbetet eller även möjliggöra att utöva arbetsuppgifter vid en arbetsmiljö på distans. Användbarheten av interna IT-system står inte lika mycket i fokus som användbarheten av kundcentrerade system och istället för att åtgärda brister i användbarheten tvingas medarbetarna att lära sig hantera IT-systemets brister.Utgångspunkten för arbetet var funderingarna över vilken betydelse användbarheten har för ett företag när det gäller interna IT-system vid en arbetsmiljö på distans. Ansatsen var att undersöka om användbarhetsproblem i praktiken leder till att användarna upplever ett IT-system som dåligt i den särskilda situationen av ett arbetsmiljö på distans. I en fallstudie utvärderades ett IT-system som används av försäkringsombud som arbetar på distans med hjälp av en enkätundersökning och användarintervjuar samt hierarkiska uppgiftsanalyser.

I denna rapport har vi undersökt hur utvecklarna tagit hänsyn till användbarheten för slutanvändarna vid utvecklingen av ett säkerhetskritiskt system. Resultatet erhölls genom en empirisk fallstudie på två företag som utvecklar säkerhetskritiska system. Datainsamlingen bestod av intervjuer med personer som varit delaktiga i och har kunskap om utvecklingen av systemen som ingick i vår fallstudie. Sedan analyserades insamlad data mot teori inom Människa ? Dator ? Interaktion (MDI) samt teori om säkerhetskritiska system.

This thesis examines how knowledge management professionals use trust as a component in the creation of knowledge management systems, and what methods they use for building trust.Adopting a grounded theory approach, interviews with 8 knowledge management professionals active in different industries served as the base for an analysis that identified trust to be the single most important common factor in the data. The concept of trust used by the informants was identified as relating to the knowledge management system itself, rather than other users, employees or groups in an organisation.Building trust, the KM-professionals mainly focused on three methods: simple solutions, system superiority, and implementation security. Using these methods, the KM-professionals seek to ensure system trust by creating opportunities for users to obtain positive experiences of using the system, and thereby generate a foundation for a trust-based relationship between the user and the system..

Denna rapport tar upp problem med revisionskontroll i realtidsbaserade kollaborativa system. Enligt Fan & Sun (2012a); Fan & Sun (2012b) behöver man bryta kraven som definerar realtidsbaserade system för att uppnå detta.Den stubbaserade lösningen som beskrivs i rapporten lyckas minska antalet fel i testfallen som utförts i fallstudierna. Genom att implementera personliga editeringsflikar och stubbar är det möjligt att ha revisisionskontroll i ett realtidsbaserat system. Dock för att detta ska vara effektivt och användbart bör detta endast användas i specifika fall och med noggrann granskning.Fallstudien som genomförts visar inte på några imponerande siffror men en förbättring är fortfarande möjlig vid specifika fall..

This essay focuses on the term usability while conducting a user centred system design. Usabilitymeans to what extent a user can use a product to achieve effectiveness, efficiency and satisfaction.Development using a user centered system design means that knowledge about the end-users andit?s opinions becomes a crucial part of the development process. The question of this essay is if usinguser centred system design will lead to good usability.We used methods from a user centered system design point of view while developing an applicationfor a Swedish bookstore company called Bokia AB. This included user and task analysis following by aclose relationship between the developers and end-users by using sketches and showing themprototypes of the system while collecting feedback.After concluding our case study we determined that using methods from user centered systemdesign could be used as a great tool to further improve the usability and to improve an applicationssuccess chances..

This thesis is an evaluation of a new design concept for statorfeets in Gallejaur hydro power plant. Founder of the work is Vattenfall AB Vattenkraft. During the 70- and 80´s nuclear power began to be phased in to the Swedish grid, which meant that hydropower became an important source of rules. The generators began running in so called intermittent operations instead of basic operations, which meant 300-600 start/stop per year instead of one-ten numbers start/stop per year. In order to deal with the thermal forces that arise at every start and stop suppliers began to mount so called sliding joints, which is to take advantage of these forces and maintain the stator shape.

In this report listed buildings, according to the Swedish Heritage Conservation Act, have been studied with a focus on cases where economical compensation has been given to the owner of the building and cases where the listing of the building has been appealed by the owner. In order for a building to become listed it needs to be particularly valuable from a cultural and historical standpoint. The listed buildings are protected through a list of regulations that determines which parts of the building can or cannot be changed, what methods and materials should be used for changes and repairs, and how the building should be maintained. These regulations should as far as possible be formulated in agreement with the owner, but a building can become listed against the owners will. To decrease the damage this causes the owner he can in some cases have the right to economical compensation. There is also a possibility for the owner to appeal the listing of the building.

I denna uppsats undersöker vi ett antal grundförutsättningar som behövs för att uppnå en systemförvaltning som skall kunna stödja en organisations verksamhetsprocesser. Dessa grundförutsättningar som vi grupperat i föl- jande fem faktorer: affärsmässighet, organisation, styrning, förvaltning och processer har vi främst identifierat ur teorier kring systemförvaltning, pro- cessorientering och organisationslära. Undersökningen som genomförts på Luleå tekniska universitet har visat att alla dessa är viktiga för en fungeran-de systemförvaltning ur ett verksamhetsperspektiv..