Att möta och stödja närstående till svårt sjuka patienter är en av sjuksköterskans många uppgifter. Författarparet har genomfört en empirisk kvalitativ intervjustudie om hur närstående uppfattar att de blivit bemötta inom kirurgisk verksamhet. Semistrukturerade intervjuer genomfördes med fem stycken deltagare vars anhöriga vårdas eller vårdats för malign sjukdom i övre mag- tarm kanalen inom kirurgisk verksamhet. Syftet med studien var att få ökad kunskap i hur närstående uppfattar bemötandet. Vidare var syftet att ta reda på hur anhöriga önskar bli bemötta.

The electronic music studio ?Elektronmusikstudion? (EMS) inStockholm was initiated in 1963. It has had several different managers throughout the years. EMS soon became a rather costly project. Furthermore there have been several conflicts among Staff and users wich has contributed to EMS fairly turbulent history.

In this qualitative user evaluation, users from the Krami-programme in Borla?nge have been interviewed on what they consider to have been positive changes in their social situation after participating in the programme. The respondents also point out factors in the programme that have supported these changes. The method consisted of interviews with five men who have undergone the Krami programme.The results show that Krami primarily helps the users to get an employment which results in the repeal of criminogenic factors. This plays an important part in the positive change of the users self-esteem, which tends to lead towards ?unlabeling? of the individual as ?criminal?.The study also indicates other factors in the program that the users found helpful in their process of change highlighting the interaction between authorities, the approach of the Krami- Staff and also the common rules that the participants has to agree upon.

Ericsson?s factory in Kumla, Modules Kumla, became a hub for radio modules and micro base stations, which enables mobile communication through radio base stations, in 2004. Because of this the factory focuses more on the logistics operations. This has led to a need to be able to plan the capacity for the materials handling system. This master thesis has therefore been performed at Modules Kumla to develop a capacity calculation model for the material handling flow during the autumn of 2005.The work has contained a mapping of the material handling flow regarding to which activities was performed and how much time they consumed.

För att få personalen på en arbetsplats att trivas och må bra bör en mängd faktorer tas i beaktande. Faktorer som beskrivs som viktiga är rolltydlighet och rollkonflikter, balans mellan krav och kontroll, upplevelsen av socialt stöd och balans mellan ansträngning och belöning. Då syftet med studien var att undersöka vilka psykosociala arbetsmiljöfaktorer som har ett samband med hälsan hos personal inom vård och omsorg användes en enkät som mätte alla ovanstående områden. Denna enkät kompletterades med frågor gällande kontakten med vårdtagarna. Enkätundersökningen (n = 80) följdes även upp av kvalitativa intervjuer (n = 4).

There are some hazards associated with mediating dogs for adoption to Sweden from foreigncountries. Contagion is considered to be one of them, but this report focuses solely on what adoptionsmay signify to the dogs concerning animal welfare. The aim of this study is to investigate how thebusiness in Sweden is run and what this can imply to the adopted dogs. Websites of the organizationswhich perform mediation of dogs, has been examined to show which information is available. A webquestionnaire was sent to these organizations to learn more about their standard procedure.

Bakgrund: Sexualitet är viktigt för alla individer då det ingår i människans fysiska och mentala behov. För äldre personer oavsett sexuell läggning (hetero? bi? homosexuell) är sexualitet viktigt för upplevelsen av ett hälsosamt liv. Forskning visar att många äldre saknar just kärlek och en fysisk nära kontakt. Patienters sexuella uttryck i form av verbala och sexuella handlingar kan skapa oro hos personalen då de saknar kunskap inom detta område.

This essay is about how Östergötland County Museum and Gotland museum use the social network Facebook to connect and communicate with their visitors/followers. It is also about the followers and the experience they get. Two interviews were made with Staff from the museums to answer why and how the museums use Facebook. There were also two questionnaires sent to the museums' Facebook followers. The Facebook followers have given answers about why they follow the museums but it also sheds light on age and gender of the followers.

The essay discusses how to look at a equality plan of a academic department experiences the, gender equality in general and how power is portrayed from a gender perspective in the academic department. Through the use of qualitative interviews and a short survey the results have shown that few of the Staff members have knowledge about the equality plan and few are familiar with its contents. Furthermore results show that the academic department is run hierarchyilly and that both vertical and horizontal gender segregation exists.The climate at the academic department is characterized by the will to work with gender equality but so far there have only been few exercised or planned efforts to do so. The gap between theory and practise is wide, the will to be seen as an equal academic department concerning equality of men and women seems important. The conscious or unconscious strategy of covering up the real gender equality seems to be done by focusing on the numerical equality..

In my essay, we get to meet Olle who goes in first class. The essay takes off after school and when recreational activities have started. Olle comes running towards me to ask for help, he has gotten into trouble with three classmates and he feels unfairly treated. A true classic or normal event, which I think takes place in most schools. What I am interested in examining is how my feelings affect the whole course of events in the conflict arising.

AbstractI believe that everyone have the right to understand and be understood. It doesn´t matter if you are an immigrant, suffer from dyslexia or just don´t like to read.In this study I test the difference between a normal written and an easy-to-read routine. I want to know if there is a way to improve a routine in such a way that even people without pre-understanding can comprehend the content.Routines are an important part in many organisations. Staffroutines in nursinghomes don´t exist just to ensure that caretakers are being taken care of in the right way according to the rules and wishes of the organisation. They also exist to make the work with people who suffer from dementia easier for the Staff.Routines are in other words very important.

Title: Talent Management: Retention and development of employeesLevel: Bachelor?s Degree in Business and AdministrationAuthors: Amra Abdulic Dzankovic and Anna JaurénSupervisor: Per-Arne WikströmDate: June 2013Aim: The purpose of this study is to examine how an organization can implement talent management strategies to retain and develop their employees. We intend to increase the understanding of talent management by highlighting various strategies to retain and develop employees.Methodology: The study has been carried out with a qualitative approach through a case study in cooperation with a large organization within the public sector in Sweden. Empirical material has been collected through semi-structured interviews with all the divisional managers. An extensive analysis of literature and research connected to Talent Management and tools for retention and development has formed the basis of the theoretical framework.Result and Conclusion: The conclusions we have drawn from this study is that to succeed with Talent Management, and the strategies that are in place to retain and develop employees, there must be an integral and comprehensive approach where business strategy and vision also permeates personnel strategy.

Today we spend a lot of time at our place of work. Changes in the Swedish labour market have caused illness for many people. This has contributed to that many people have been reported sick. The purpose with this study was to investigate and deskribe factors the Staff, at a social insurance office, identify as important for health at a place of work. Ten employees at the social insurance office took part in the study.

Purpose: The study aims to, from a companys point of view, describe how strategic work with customer loyalty is done.Conclusion: Another possible way to try to create loyalty is to exceed the expectations whether the customer is a member of the loyalty program or not. A strong brand with a good reputation can also contribute to a stronger loyalty. Reward systems gradually reward the customers since they first need to collect points, or in this case miles, to be able to use them later on. The Staff is often educated in service to be able to interact with the customer in a professional manner. One way to interact with the members of the loyalty program is through profiles on the internet.

Abstract:The aim of this study is to critically analyse the discourse of linkworkers, a integration project in a ?multicultural? school in Malmö. In the project, four persons with different ethnic / cultural background where employed to work as a link between the school and the parents, and between the Swedish culture and the children's and the parent's ?original? culture. My material consists of evaluations of the project and interviews with school Staff.