Business across the Internet has increased in recent years and most companies that are selling trips have increased their sales online. Many companies that are selling trips strive for customers to receive and experience a personal service online. The meeting between the client and a webpage service system on the Internet should work. Service encounters are an essential part of the contact between customer and company and play a big part in how the first impression is perceived by the customer. To understand how a service encounter works, meeting face to face, companies need to understand how customers perceive that meeting.

In today?s society, people do not solely purchase a product for its promised use. Instead, a brand is purchased and along with that brand comes a variety of associations. The associations of a product?s brand are what contributes to the added value that, according to this study, is what distinguishes a brand?s power.

Detta kandidatarbete handlar om planering, exploatering och naturvärden i den svenska fjälen. Syftet med denna uppsats är att studera och analysera hur planering och exploatering i de svenska fjällen påverkar den naturmiljön som finns där. En del av syftet består av att studera hur turismen påverkar planeringen, en annan del är att se hur naturmiljön påverkas av exploateringar. Genom exempel i från den planerade exploateringen av Rödkullen i Åre kommun skall problem och möjligheter som kan uppkomma vid planering och exploatering belysas. En fallstudie har gjorts på Rödkullen i Åre, ett naturområde som inom snar framtid ska exploateras.

This essay has its background in the work I?ve been conducting organizing and cataloging two personal archives concerning the life and work of two vicars, Johan Axel Björkman and P.A. Björkman. The time span of the papers stretches from 1823 to 1982.The main problems I?ve been confronted with during this work have to do with respecting provenance and original order.

In this study the book talk is examined as a communicative act with a purpose to convince according to an under-lying intention to promote reading. I follow the book talk?s way from an idea of the book talker (and the library) to the reception of the audience, with the aim to understand how to talk about books in an engaging manner. More specifically, the rhetorical situation and the purpose of a book talk, the performance and the means to arouse and retain interest in the book talk as a speech and in the books themselves are examined and the impact of the book talk on the audience.The empirical material consists of observations of two different book talks (both directed to children) and interviews with the two different book talking librarians and a few of the children from the audiences to both book talks. The theoretical framework consists of rhetorical theories from both antique and modern times and I perform a rhetorical analysis of both book talks.

The aim with this study was to examine which information sources are used by the librarians in the process of changing automated library system and why. Furthermore it was of interest to examine whether there are any correlations between variables environment, information quality, information availability, information need and information sources. I used a quantitative method that was carried out in form of a nationwide survey. Questionnaires were sent out to all the Swedish libraries that had change library systems sometime between the years 2000.

This essay examines how age, power and agency is represented and reproduced in contemporary Swedish picture books.This is done through a combination of discourse analysis and literary analysis.It uses theoretical perspectives from sociology, and views childhood as a social construct. It sees discourse and language use as both representing and constructing social reality in the tradition of Norman Fairclough and critical discourse analysis. The main results is that the discourses of childhood in the material construct children as a separate group in society, and childhood as a special time in life. Children is portrayed as both social actors and in need of protection from adult themes and worries..

Every now and then, in media research studies and in various newspaper articles, schoolboys´ issues reading habits are discussed. Much of what is written concerns boys decreasing marks in the field of literature, in the Swedish language and also their negative attitude towards reading books. Some scholars claim that boys do not read because they consider reading books as a women´s duty. Other people believe that underlying causes for boys negative attitude towards reading is biological, that it´s genetic and consequently physical, and that male and female brains are functionally different. Another theory of today is that boys actually reads, but not that kind of texts and literature that they are exposed to in school.Based on a selection of these opinions and theories, and my own experience and interest for questions concerning school and gender, the aim of this studie was to examine boys worlds of reading.

Background The stocksaving has during the last century increased and become more popular in Sweden and during the last 20 years the number of Swedes who save in stocks has more than doubled. While the interest in stocksaving has increased so has the interest in private saving. Today there is a group of people who live of the income which is generated from the stockmarket, they are called ?Daytraders? and they do ?Daytrading?.  They constantly observe the stockmarket and act as soon as new information that can affect the stockrate is revealed.

I takt med konkurrensen ökar på marknaden väljer många sågverk att i allt högre utsträckning kundanpassa sin produktion mot de krav kunderna ställer på produkterna. Sågverkens produktion bör vara inriktad på att skapa ett så högt värdeutbyte som möjligt där virkets egenskaper och produktionsanläggningens förutsättningar ställs mot de kundönskemål som finns. (Lycken, 2000) I sågverkets justerverk sorteras trävarorna i olika sorteringsklasser, även kallat kvalitetsklasser, samt kapas i exakta längder. För att kunna skapa ett högt värdeutbyte krävs det kunskap dels om vilka av träets egenskaper som är avgörande för värdet med dagens sorteringssystem och dels en insikt i hur volym- och värdeandelar ser ut för olika produkter samt hur olika sorteringsregler styr värdeutbytet. Sedan början av år 2008 har Rörvik Timber Rörvik AB ett BoardMaster-system i sågverkets justerverk som använder färgkamerateknik för att värdeoptimera trävarorna. Examensarbetets syfte är att analysera värdeoptimeringen av trävarorna i justerverket vid sågverket i Rörvik.

The purpose with this essay is to examine the role of landscape photography as a portrayer of nature. The study contains interviews with eight landscape photographers, to find out how they look at tendencies and changes in photography. The essay focuses on the discussion of authenticity and realism in landscape photography. Due to the requirement of nature as something natural and authentic, the landscape photography stands in a special position when it comes to matters of manipulation and influence. On the basis of certain analysis themes, the landscape photographers debate questions such as where landscape photography stands today, and how the future looks for the genre..

In this essay I analyse three of my own texts included in an unpublished collection entitled till Narcissus' minne. Genres are discussed and a detailed study of how the writing process has progressed is done. The essay does not follow any specific literary or scholarly method of analysis, but to some extent the sphere of interpretation is explored. By associative interpretation the special logic of dreaming, the activity of the unconsciousness and the expansive accessibility of the memories, which characterize the texts, is traced. These structural features open a link to the way of psychoanalytical interpretation, but the essay does not strive for a complete account.

Turismbranschen kännetecknas i dag som turbulent och känslig för konjunktursvängningar, denna känslighet för omvärldsförändringar sätter krav på aktörerna att ha djupa insikter i hur resenären ser ut idag och hur resenären vill se ut i morgon. För att kunna uppnå denna insikt krävs en fungerade omvärldsanalys. Genomför då aktörer i turismbranschen omvärldsanalys för att säkra driften eller bär omvärldsanalys prägel av Fingerspitzengefühl? Vårt syfte med uppsatsen är att undersöka om, och i så fall hur, researrangörer och destination marknadsförings organisationer (DMO) arbetar med omvärldsanalys som ett verktyg i verksamheten för att hantera en mer osäker framtid, samt hur de använder den kunskap som generas av omvärldsanalyser för strategiska beslut i verksamheten. Uppsatsen bygger på en kvalitativ metod, med djupintervjuer samt litteratur och artikelstudier i ämnesområdena omvärldsanalys och beslutsprocesser.

Syftet med denna studie är att undersöka drogturismen från ett fenomenologiskt perspektiv, alltså försöka förstå fenomenet som den upplevs av aktörerna. Baserad på en fältstudie där jag genomför intervjuer så är målet att kunna förklara hur och varför drogturism uppstår. Intervjuer har genomförts med individer som har rest till Barcelona under olika tidsperioder och tagit del av drogscenen. Tidigare studier har visat att semesterresor är vanligt förekommande för att initiera ett drogbruk. En hypotes avseende orsaken till droganvändandet är att resan till semesterorten skulle vara en medveten handling som genomförs med syfte att använda droger, s k drogturism.

ABSTRACTD Level Essay in Political Science, Autumn Semester 2008 by Mattias Andersson. Tutor: Alf Sundin. ?The Swedish Centre Party and Nuclear Power. A Study of Change in a Political Party?The aim of this essay is to examine the policy of the Swedish Centre Party on nuclear power.