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15474 Uppsatser om Social service document - Sida 66 av 1032

Kvalitetssäkring av tjänsteföretag : en studie av utbildningsföretagens auktorisation

Denna uppsats är en fallstudie som går ut på att beskriva företaget Icehotel AB och hur de gått tillväga för att bli ett attraktivt turistmål och framgångsrikt företag.Vi har genomfört en kvalitativ undersökning där vi intervjuat företagets VD Yngve Bergqvist samt kunder som besökt Icehotel. I resultatet redovisas svaret från dessa intervjuer.Vi har valt att lägga tyngdpunkten på marknadsföringen av Icehotel och hur de lyckats nå ut till människor från hela världen. I teoridelen tar vi upp Turistmarknadsföringens 8 P och Attraktionsutveckling. I analysen tillämpar vi sedan dessa på företaget.I slutsatsen diskuterar vi kring hur Icehotel gått tillväga för att bli ett framgångsrikt företag. Vi tar upp promotion av företaget, samarbetspartners samt den professionella marknadssegmenteringen..

Social kompetens och arbetsminne hos gymnasieelever : Finns det ett samband?

 Den socialt kompetente har hög social status, många vänner, ett funktionellt beteende och sociala förmågor så som empati och hjälpsamhet. Avsaknad av social kompetens innebär bland annat känslomässiga och beteendemässiga problem. I denna studie medverkade totalt 30 gymnasieelever som genomgick två arbetsminnestest samt fyllde i en självvärderingsenkät som mäter social kompetens. Syftet var att undersöka om det finns ett samband mellan en tonårings arbetsminne och sociala kompetens. Studien begränsades till att mäta arbetsminnets fonologiska och visuellspatiala lagringsenheter samt två sociala förmågor; prosocialt beteende och initiativtagande.

Kvalitetsutveckling på folkbibliotek. ? En fokusgruppsundersökning av vuxenstuderande som läser svenska som andra språk vid Komvux.

The purpose of this master?s thesis is to examine what needs and expectations the patrons have on the local public library services for adult students. With increased knowledge of these matters the library will be able to support and improve the service for users. The focus is on adult students with immigrant background who study Swedish as second language in a municipal adult education school. The main questions are: How do adult students use the library at present? What do they consider to be most important when using the public library for their studies? How do these expectations correspond to their experience of the library services? Two focusgroups and one in-depth interview were carried out.

Att möta det okända : Utmaningar vid implementering av ett processorienterat arbetssätt inom offentlig verksamhet

This paper aims to shine a light on the challenges connected to the implementation of a process focused way of thinking in a public service organization. To this we have conducted a series of qualitative interviews, primarily from participants of a university driven project. The project aims to teach decision making employees of public service organizations how to use process modeling techniques to increase their efficiency. We have also interviewed the teachers who have taught the courses included in the project. As a final point of view we have also interviewed a researcher and IT consultants to compare novice users with experienced users of process modeling techniques.

Behandlingseffekt av KBT för social fobi på en psykiatrisk öppenvårdsklinik

Social fobi är vanligt förekommande och tenderar att föregå andra diagnoser såsom depression. Huvudsyftet med föreliggande studie är att utvärdera KBT-behandling baserad på Clark och Wells (1995) förklaringsmodell för social fobi, genom att pröva behandlingsresultatet från en öppenpsykiatrisk klinik gentemot randomiserade kontrollerade studier. Studien baserades på data från 36 tidigare patientbehandlingar utförda av psykologer vid WeMinds specialistklinik. Som huvudutfallsmått användes förändringspoäng på skalor för social fobi som visade stark effekt, i nivå med jämförda studier. Därutöver uppnådde totalt 78 procent av patienterna kliniskt signifikant förbättring och 75 procent bedömdes vara i remission efter behandling.

Referensarbete i Sverige och Tyskland ? en jämförelse

The purpose of this Master thesis is to compare the perception and significance of reference work in two countries, Sweden and Germany. This will be achieved by means of a literature review of previous research literature and public documents and a content analysis of articles from two library journals.A first step was to examine the historical development of reference work in the selected countries. In connection with this there proved to be distinct phases in the discussion regarding reference work. These phases with their specific discourses, themes and emphases reflected and thus later were confirmed in the second part of the study.The results show that despite some similarities there are also quite a few differences in how reference work is perceived in both countries. For Sweden, the idea of reference work was introduced relatively early.

Hur hanterar institutioner en miljö med blandade Operativsystem?

The purpose of this thesis is to investigate if there are environments that use some kind of central authentication system within institutions/schools. The hypothesis is that an institution not using a form of central authentication service has more need for maintenance and as such is considered a higher cost for the organization. The gathering of data has been done through interviews with technical personal at Blekinge Tekniska Högskola and Linköpings Universitet. Based on the technical background of the authors, and the system limited to discussing Windows and UNIX operating systems, a discussion and analysis of the systems working today has been done, with emphasize on the hypothesis..

Om hemlöshet : Socialsekreterare om ett socialt problem i två kommuner

The aim of this study was to illuminate how social workers in social services work with the social phenomenon, homelessness in two municipalities. The study is based on qualitative semi-structured interviews with interviewees from a department of social services. Our theories that we used was resistant inequality, structural discrimination, exclusion, empowerment and representation. After compilation of our empirical our conclusions are that homelessness is a complex phenomenon. Social workers handles homelessness based on client?s needs and the work is individualized.

?Folkbibliotekets funktioner i det lokala samhället? ? En idéanalytisk studie av fyra biblioteksplaner

The aim of this master thesis is to investigate the ideas about functions that public libraries have in the local society. We have used the method idea analysis on four municipal library plans, to find out which ideas about library functions that frequented each plan, and what similarities and differences there were between the ideas about functions in each plan. As a theoretic base, we have used a theory about three dynamic spheres in modern society: the state market and civil society, and examined how these three spheres influence and control the library functions. We have extracted six different ideas about library functions: educational, social, economical, entertaining, serving and democratic functions. The most dominating ideas in this study are ideas that the public library should be an educating and formative institution.

"Man nöjer sig med att prata med föräldrarna" : En kvalitativ studie om socialtjänstens bedömningsprocess efter inkommen 14 kap. 1 § SoL anmälan.

The aim of this study was to reach a deeper understanding of the process that occurs within the social services after receiving a notification according to Chapter 14, section 1, The Social Services Act. More specifically the focus of this study was to illustrate how social secretaries reason about children?s participation in the process, as well as to examine whether the legislative change, Chapter 11, section 1 a, The Social Services Act, has affected the process in any way. The study?s results reflect interviews with five social secretaries who are active in four different municipalities in southern Sweden.


Malmö som stad, upplevelse och varumärke: En diskursanalys av en postindustriell stads framtidsvisioner

This is a discourse analysis concerning the visions for Malmö's future. Three concepts are studied to see which meaning these are given in the Malmö context. The studied concepts are ? development (utveckling), industry (näringsliv) and citizen (befolkning).The meanings of these concepts are studied against a backdrop of theories of inclusion/exclusion in general and inclusion/exclusion in the city more specific. Michael Foucault´s notion of a discourse which stigmatizes those not following a behaviour which is defined as being right and normal is central to this.

Mindfulness: medveten närvaro i socialt arbete

Our curiosity was awakened when we became aware that many social workers use "mindfulness" methods in their profession. In this study, we used qualitative methodology in our desire to examine and understand why the mindfulness approach, with its roots in eastern philosophy, is becoming established in society at large and, simultaneously, being used in the social work field. We were interested in when and why social workers choose to use mindfulness with their clients. Our prior research has revolved around development and use of methods in social work, and on the human reaction to stress.We conducted seven semi-structured interviews, which incorporated four comprehensive questions:1. Why has the mindfulness method become established in the social work field and in the culture in general?2.

Social identitet i organisationsförändring - en fallstudie av Banverket Projektering

Vi har funnit att den sociala identiteten har förändrats på Banverket Projektering i och med organisationsförändringen, och att coaching haft inverkan på detta. Vidare har framkommit att det förekommer gråzoner inom coachingverksamheten. Gråzonerna kan motverkas genom social identitetscoaching. Social identitetscoaching bygger på utvidgad och koncentrerad gemenskap, utbyte av åsikter och trygghet för de anställda..

Socialsekreterares värdering av olika arbetsmiljöfaktorers betydelse för en god arbetsmiljö

Lately, alarming reports have appeared regarding the work environment and work situation of social workers. Research focusing on the promotion of health and well-being in the workplace among other professionals show that factors such as social relationships, ability to influence their work situation and leadership are important. A quantitative study was conducted focusing on the work climate for social workers employed by some of the district administrations in the City of Malmö. A questionnaire with questions and statements on various factors in the work environment was sent to 34 social workers. They were asked how important these factors were for their well-being, as well as to what extent they felt that these factors were present at work.

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