Title: Social Media ? And customer interaction in smaller firmsSeminar date: 2011-06-10Course: Information Logistics, D-level.Authors: Marie Stenhammar and Ulrika CarlssonAdvisor: Jaime CamposKey words: Social Media, Web 2.0, Co-creation, Viral marketing, Word of Mouth, smaller firmsPurpose: This paper aims to describe the relevance of social media to smaller firms, the challenges and opportunities they face and what strategies they use, in the interaction with their customers.Methodology: The study is qualitative in nature and has an abductive approach. The empirical material consists of in-depth interviews with chosen companies and Internet observations.Theoretical perspectives: Social Media, Web 2.0, Co-creation, Viral marketing, Word of MouthEmpirical foundation: The study takes its empirical base from in-depth interviews with representatives from the small companies and internet observations connected to these.Conclusions: Smaller companies have great interest in social media. They preferably use Facebook, blogs, YouTube and Twitter. Their strategy is mainly to be very active and update their social media regularly.

This thesis is the result of the investigation and solution of a mechanicalproblem regarding flywheel malfunctions. A flywheel is, in short, a devicethat relies on a rotating object?s moment of inertia to store energy overshort time spans. This project is part of the development of a fourthflywheel prototype at the division for electricity at Uppsala university,which uses magnetic levitation to keep a hollow cylinder rotating at veryhigh speeds inside a vacuum chamber. Should the magnets fail however, orsome other error occur that leads to an uncontrolled state of rotation, thecylinder needs to be stabilized mechanically by a device usually referredto as ?back-up bearing?.

Syftet med uppsatsen är att är att beskriva Corporate Social Responsibility,CSR. Förhoppningen är att få möjlighet att fördjupa kunskaperna om hurbyggbranschen arbetar med miljö- och samhällansvar samt vilkabakomliggande faktorer som påverkar företagen i sitt beslut att anta dennaansvarstagande roll på marknaden. Uppsatsen ämnar även utröna hurprojekteringen inför nya byggprojekt förändrats i och med omställningen tillCSR, samt vilka mål byggföretagen har inför framtiden..

The purpose of the study is to explore how social workers work with youths that seek financial assistance and what importance gender plays in this process. The participants were six female social workers that work with financial assistance. They were interviewed and had to reflect over a case, where the client where either male or female. The results was analyzed and compared in relation to social constructive theory and gender theory. The study shows that social workers work in two parallel processes, when they decide about financial assistance and other help benefits, the formal and the intuitive.

The purpose of this essay was to see how the construction of elderly immigrants as a problem in healthcare and elderly care has been described in the relevant literature. In the course of doing so I tried to answer the following questions; What is said to be the expected problems or difficulties in work with eldely immigrants? How are the expected members of the problemgroup defined and identified? Whos perspective dominates the description of the problem, the users or the investigators? These questions were hard to answer and I had to conclude that the problem was not clearly defined; there was only an assumption of a problem. This, however, has not been a hindrance in the category of elderly immigrants being claimed to be a group with problems that need research and further investigation. The dominating perspective is that of the investigators as they are the ones who define and identify who is a part of the problemgroup..

Utifr?n ett planerings- och policyperspektiv finns det en stark uppfattning om att bostadsblandning p? grannskapsniv? kan bidra till en ?kad social sammanh?llning och en h?gre livskvalitet f?r de boende i dessa grannskap. Bland forskare r?der det d?remot en oenighet kring hur starkt sambandet mellan bostadsblandning och social sammanh?llning verkligen ?r, d? studier uppvisar varierade resultat. Denna studie ?mnar att unders?ka social sammanh?llning i urbana grannskap som tidigare dominerats av hyresr?tter, men som sedan millennieskiftet blandats upp med andra bostadstyper.

Denna rapport beskriver utvecklingsprocessen av ett artificiellt värmeljus. Fokus har legat på funktionalitet och återgivning av en realistisk ljusbild. Rapporten behandlar konstruktion av elektroniska kretsar för trådlös strömöverföring och sensorer. Vidare behandlas också utveckling av mjukvara samt fysisk formgivning i syfte attge bättre spridning av ljuset. Resultatet visar möjliga tekniker som kan användas för att ta fram en produkt i syfte att verka som ett substitut för dagens traditionellavärmeljus..

This is a paper about the social services waiting rooms. Our aim with the study has been to:?Describe and problematize the physical environment in social services waiting rooms. A wider purpose is to lift the question about the waiting room as a significant part of peoples encounter with the social services.? To be able to achieve this purpose, we have used two questions: What does the physical waiting room environment look like in social services in Stockholms län? How can we understand and problematize the physical environment factors impact on people who visits these environments? We have observed and photographed ten waiting rooms in ten different social services in Stockholms län.

The purpose of this study was to examine how social services in Örebro working with young people vulnerable to honor- related violence and oppression. Further the purpose was to investigate recognition of guidelines that could act as support in the work with honor- related violence and oppression, and also however the work with these honor-related cases could have an emotional impact on the social worker. To answer these questions a qualitative study using interviews was performed with four social workers in Örebro. The results have been analyzed and interpreted in relation to previous research conducted in the field of honor research. Further three theoretical perspectives have been used in the interpretation of the results; implementation theory, sociology of emotion and coping.

This study aims to investigate how and why teachers use social media to reach their students, and how they handle different levels of computer literacy among students.The purpose of this study is to investigate the experience of teachers using social media in their teaching. I have done interviews with two teachers, who use social media in different ways. One of the teachers makes her students publish their work on the Internet on wiki-spaces, and the other one use Facebook for discussions and teamwork. This report uses the pedagogy theories laid forth by Vygotskij as a vantage point to analyze the answers from the teachers. I have also looked at some of the published student texts on the Internet.This study concludes there are students who don?t have access to computers and Internet at home.

The purpose of this essay was to examine whether there were any differences in social workers way of investigating boys and girls, age 13-15. The main questions we wanted to answer were; which were the factors that the social workers focused on? Did the investigations lead to a measure and if so, which one? How were risk and protection factors described and ana-lysed?To answer our questions we read and analyzed 22 reports, written by social workers 2004 at the department for teenagers and families at a social welfare service in Sweden. We came to the conclusion that there were some differences, but these were few and not extensive. Recreational activities was mentioned in a higher degree in the boys reports while health, housing conditions and network were mentioned more often in the girl´s reports.

I vårt samhälle skapas och upprätthålls dagligen en genusordning, där kvinnan underordnas mannen. Genom vårt sätt att uttrycka oss konstrueras och upprätthålls genusordningen, ofta omedvetet då den är så djupt rotad i oss att vi inte lägger märket till den. Denna konstruktion, upprätthållandet av genus, sker i vårt samhälle likaväl som på SiS (Statens Institutionsstyrelse) särskilda ungdomshem. Vårt syfte med uppsatsen är därför att ur ett genusperspektiv undersöka hur personalen på de särskilda ungdomshemmen konstruerar genus hos ungdomarna. Vi ämnar också undersöka om det statliga huvudmannaskapet har lett till att en ökad könsdifferentiering, vilken man tar upp som ett mål i IUM-utredningen och som ligger till grund för att SiS inrättades.

Min utgångspunkt vid uppsatsens början var att ta reda på hur lärare uppfattar det pedagogiska ledarskapet och vad som är ett bra pedagogiskt ledarskap? Jag gjorde intervjuer med 8 lärare som var mellan 22 och 63 år. De har en geografisk spridning i Skåne med blandade erfarenheter - givetvis beroende på deras ålder. Samtliga undervisar i nuläget barn mellan 11 ? 13 år. Jag har med min undersökning fått fram att det har stor betydelse i lärarrollen att inneha social kompetens samt ett socialt ledarskap, som lägger vikt vid att alla individer skall må bra och lyckas nå de mål som sätts upp..

Introduction: The health for individuals with intellectual disabilities is asubject that is prioritized by the Swedish Institute for Public Health. Socialsupport has been proven to be important for health and quality of life. Despitethis fact there is no research available regarding the influence social support hason health and quality of life for people with intellectual disabilities in Sweden.Aim: To describe social support and the consequence of social support forhealth and quality of life for individuals with intellectual disabilities. Method:A litterature review of research in a defined area with a descriptive design.Systematic searches for articles were done in several databases and ultimately16 articles were chosen. Themes and categories were created with respect to theaim of this study during the analysis of the articles.

Title: When municipalities are keeping upAuthors: Hansson Käll, Ida; Jonasson, MikaelaTutor: Waks, CarolineCourse: Bachelor thesis, 15hp, Department of Business Studies, HT 2010Background: During the recent years social media has evolved into a powerful communicative medium. From an organizational standpoint social media has become a way for organizations to get closer to, and create a dialogue with, their environment. Swedish municipalities have began to use social media in their daily communication with the environment, but a problem has been raised about how public organizations should organize their social media when formal guidelines from the government are missing.Objective: The objective of this thesis is to examine how eight Swedish municipalities have organized their use of social media due to the lack of official guidance from the government, and also what difficulties that have occurred during this process.Method: The method used is qualitative with data collected through interviews with one respondent from each municipality.Results: The result show that the organizational solutions varies through each municipality but also the choice of social media. It has been important for municipalities to have someone in charge of the new communication tool since social media is a fast and communicative channel. Seven out of eight municipalities have already developed or are in process of developing their own formal guidelines on how to use social media.