Den svenska försäkringsbranschen är gigantisk och det finns över 400 försäkringsbolag att välja mellan. Detta leder till hård konkurrens inom branschen, och försäkringsbolagen tvingas slåss om kunderna.Uppsatsens syfte är att analysera vilka försäkringsrelevanta faktorer som kan förklara försäkringstagares val av försäkringsbolag. Uppsatsen bygger på kvantitativ metod och en positivistisk infallsvinkel med en deduktiv ansats används.Uppsatsen indikerar att följande faktorer har positiv påverkan på försäkringstagare i valet av försäkringsbolag: Lågt pris på försäkringstjänsten, hög kvalitet på försäkringstjänsten, bra försäkringspersonal, lättåtkomligheten, starkt varumärke och banktjänstemäns påverkanEn medveten avgränsning som gjorts är att enbart fokusera på svenska privatpersoner, vilket lämnar utrymme för liknande forskning i ett globalt perspektiv. Ett förslag på fortsatt forskning är därför att analysera vilka faktorer som förklarar företags val av försäkringsbolag.Forskningen har varit begränsad inom försäkringsbranschen, såväl nationellt som internationellt. Mycket av tidigare forskning har fokuserat på befintliga kunder och hur de bibehålls.

The purpose of this work was to research how baby nurses define the concept child maltreatment and how they conduct themselves to mandatory reporting.The central questions were; How do the baby nurses interpret the concept child maltreatment and which children do they consider comprehending the concept?What are the reasons that children are maltreated according to the baby nurses opinions?Do the baby nurses apprehend that they meet children that are maltreated in their work?How do the baby nurses interpret the mandatory reporting and what course of action do they use when they suspect child maltreatment?Nine baby nurses were interviewed. The material was analyzed with the help of a phenomenological method.The participators idea of the concept child maltreatment was focused on observing signs from the child and concrete actions from the parents. The outcome of this concept is that the participators categorization is neither or nor. The participators knew about the mandatory reporting and they did a further interpretation because they focused on the risk of the child.

Östgöta Brandstodsbolag started its insurance business in 1841 and is today a part of Länsförsäkringsgruppen, which consists of 24 independent and locally anchored county insurance companies. The local concept is a condition for the county insurance (länsförsäkring) idea, which means that the 24 county insurance companies cooperate freely. Länsförsäkringar is the market leader within property and liability insurances in Sweden and has a market share of 30.5%. The largest, and most well known, insurance companies in Sweden, apart from Länsförsäkringar, are If, Trygg-Hansa and Folksam. This essay treats with Östgöta Brandstodsbolag, which is one of Sweden's largest county insurance companies. The company is active in the county of Östergötland where it has the dominant market shares within home, detached houses, car and farming.

The purpose of this essay was to describe how individual members of the self-help group Al-Anon discuss the importance and the influence the group has/have concerning their own lifestyle and self-image. To find answer to this I carried out qualitative interviews with five female members of a local Al-Anon group and later on analyzed the interviews using various concepts based upon the symbolic interactionism. I have mainly used concepts as; role-taking, significant symbols and referencegroup. Through the analysis of the interviews I have seen that the respondents self-image and thereby also their self-esteem has changed since they became a part of their local Al-Anon group. I have also noticed changes in their behaviors in their way of life.

The purpose of our essay was to illustrate how pupils in a medium-sized Swedish town in the 9th grade apprehend and explain bullying. We wanted to compare the pupils' opinions with student teachers' in college.Our questions were: How do the participants in the study define bullying? What are the characteristics of the bully and the victim of the bullying? Where, when and how does the bullying take place? What is the reason for the bullying? Are there any gender-related aspects of bullying? What is the participants? view of the teachers? role? Are there any differences between the pupils' and the teacher students' opinions about bullying, and in that case; what are the differences?We used a qualitative method by interviewing groups of pupils and teacher students. Our survey showed that the pupils' and the teacher students' opinions about bullying were similar in most cases. Bullying is when a pupil is exposed to negative actions several times.

Svalstedt, Tobias (2008): Från militär till civil. Omställningen för tolv yrkesofficerare efter nedläggningen av Dalregementet [From officer to civilian. The adaptation for twelve officers after the discontinuation of Dalregementet]D-uppsats 10 poäng, fördjupningskurs i kulturgeografiHandledare: Gunnel ForsbergSpråk: SvenskaKORTFATTAD SAMMANFATTNINGUndersökningen handlar om yrkesofficerare som lämnat Försvarsmakten i samband med nedläggningen av Dalregementet i Falun. Syftet är att ta reda på hur officerarna lyckats anpassa sig till en civil arbetsmarknad och vilken betydelse synen på officersyrket som manligt ideal haft för omställningen, vilken betydelse militär grad och ålder haft samt vilken betydelse den nya inriktningen som Försvarsmakten tog på 80-talet, NBO, haft. Metoden som använts är kvalitativa samtalsintervjuer med sammanlagt tolv officerare.

The purpose of this study was to examine the problematic and frustrating aspects of parenthood in the modern runaway world of today. In other words, we wanted to study how parents in Sweden experienced their life as parents in the beginning of the 21th century.We wanted to find answers to the following questions:What kind of problems do parents experience and how do they deal with these problems?What would parents consider to be typical for them as parents compared to how they remember their own parents?What do parents think about family politics?Do parents think they need parent education?If parents want parent education, why do they want it?To answer these questions we used qualitative interviews. With this method we got information from six parents and five professional parent educators who was kind enough to let us interview them. We also gathered information about the subject through literature and news articles.The result of the study can be divided into three parts.

The purpose of this essay was to examine what consequenses of alcohol and narcotics that youth magazines describe and how the user and addict is described. My porpose was also to examine what situations the magazines claim that alcohol and narcotics are related to.The questions for my studie was:1. How is an alcoholic/drug addict /user described in youth magazines?2. What situations are related to alcohol/narcotics in youth magazines?3.

AbstractThis degree project is about having meetings in The Swedish Social Insurance Agency, which is awide organisation. This work will concentrate on one of the projects going on within theorganisation which is travel-free meetings, where they are building a video meeting system thatallows the employees in the organisation to be able to meet with each other through the use ofvideoconferencing instead of physical meetings.In this work we will show how Kaikaku (radical system changes) along with Kaizen (continuouschange) can support an organisation to become more efficient and reduce wastage. We have donethis work in an organisation that is present in over one hundred locations in Sweden.The Social Insurance Agency has over 13 000 employees at over one hundred locations inSweden.The organisation has to be close to their customers and provide the best service aspossible. To be able to work in a uniform way, the employees get together and have meetings.Some meetings are just progress meetings and takes perhaps no more than two hours to complete.However, if seven employees from seven different locations need to have meetings, in the worstcase, they all have to meet in a common place.This is expensive for the organisation in travel costs, time and absence from work, but thetravelling also contributes to environmental pollution if the employees are travelling by a fuelpoweredvehicle.A whole day could go lost for having a meeting in about two hours if all sevenemployees went from their own cities to e.g. Stockholm for the meeting.Muda (wastage) of travel created several different types of Muda, namely:? Wastage with anticipation when the employees had to wait for e.g.

The purpose of this essay was to study the family situation in connection to the absence of one parent due to participation in international peacekeeping and peace enforcement operations. Focus was on the temporarily absent parent's point of view. The study was based on five interviews with parents shortly after their returning home. The main questions has been how the parent described the child-parent relationship before, during and after the absence; the children's experience during this time according to the parent and the family's adjusting to and coping with the situation. Conclusions made from the study show that with a good stabile child-parent relationship and good parenting skills of both parents the families in this study were successful in coping with the situation.

I carried out six interviews in a "resource-school". The pupils were between ten and fifteen years old and they were all boys with a conduct disorder. The purpose of my study was to find out how the pupils experience school and with that starting point I wanted to contribute to the understanding and the importance of the "resource-school" for the pupils' development. My main questions have been to investigate what the pupils recall from their earlier schools, what they consider to be the difference between their current school and earlier schools, why do they attend this school, do they see it like a punishment or a possibility and how do they see their future.One conclusion I got to in my study was the pupils' relation to the staff. Here they found reliable grown ups with whom they created a positive relation to, which gave them better possiblities to develop and grow stronger.

The aim of this study was to examine why young females develop self-harm behaviour. We also wanted to look at the differences between young females born in foreign countries and young females born in Sweden and investigate if there were any differences regarding the reasons for developing self-harm behaviour and the actual extent of the self-harm behaviour within the group. We used a qualitative method and performed interviews with nine professionals that work with young females with self-harm behaviour. To be able to analyse our qualitative interviews we used concepts such as modernity, anomie, safety and cultural differences in the bringing up of children. The results of this study shows that self-harm behaviour is a symptom of excessive anxiety, which can be caused by a number of reasons, such as childhood trauma or great demands in modern society.

The aim was to investigate three anti-racist groups of pupils, their thoughts about respectively their work against racism. The aim was divided into the following questions: - What is, according to the groups, racism and what does the situation look like at the schools? - What does the dynamics in the group look like? - What courses of action are the groups using and how can they improve their work? - How can the groups be described according to the terms work group and basic assumption group? To answer these questions I made three group interviews, one with each group. I analysed the results partly according to earlier research and literature, partly according to the group theory of WR Bion, using the terms work group and basic assumption group. My conclusion is that the word racism seems to have been affected by inflation, since the groups include bullying as well as anti-racists.

This essay is about the integration work in Helsingborg. It's main focus bases on the collaboration concerning the integration work, between the immigrant's organisations in Helsingborg and the municipality. It's also focusing on the results of the survey, Integrationsbarometer 2003, which was carried out in Helsingborg.We wanted to know if the results altered the integration work in the community. The results of the Integrationsbaometer 2003, proved, among other things, that the inhibitants of Helsingborg, regarded dwelling areas whith a large number of immigrants, as negatively, when they choose where to live. Finally, we wanted the politicians perspective of the integration work as well.We interviewed 6 informants in Helsingborg.

During the last few years the alcohol consumption has increased and is now the highest in 100 years, one usually count that 10 % of the grown up population abuse alcohol and/or drugs and most of them are hidden abusers with families and work. This leads to great costs for the companies. But the much greater cost for the companies are the much larger group of risk abusers. According to the Swedish law the employer has a responsibility for the work milieu and also for the rehabilitate for the employed and drug/alcohol abuse applies to this.I have done qualitative interviews on four companies in the south of Sweden with one representa-tive for the management and one representative for the union. I have investigated their attitudes to alcohol and drugs and how they describe the alcohol culture at the company.The companies define alcohol problems when they are established and obvious and when it is dis-covered they put in resources and because of this they don't work preventive so much.