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3996 Uppsatser om Shared service center - Sida 15 av 267
Public service vs Kommersiell TV. SVT, TV4-gruppen och MTG: En kvalitativ fallstudie om de ledande aktörerna på den svenska TV-marknaden och deras marknadsorientering.
The Swedish TV broadcasting market is constantly changing together with the players in it. The questionto be answered by this paper is how the players in the market handle these changes and to what extentthe players are changing the market. Also, are there any differences between the public service andcommercial players in this aspect? The purpose of this paper is to create a better understanding of theSwedish broadcasting market and its player's market orientation. Through case studies of the three mainbroadcasting companies, SVT, TV4-gruppen and MTG, the market is analyzed from their perspective.The conclusions from the analysis show that there are differences in the market orientation betweenpublic service and commercial players, where the commercial companies are more market driven..
En studie i hur små nystartade tjänsteföretag positionerar sig och hur de behåller sina kunder
The focus of this thesis is positioning and customer retention in newly started small service businesses. The thesis is based on the case study of two small newly started service businesses: Kåffe In that is based in Skellefteå and Lundström Aaro Design! which is based in Umeå. The thesis presents the conclusion that newly started small service businesses, regardless of industry, seem to work in accordance with the theoretical framework of the thesis..
MON En mittpunkt i periferin
This thesis takes its starting point in the humanistic cultural-geographical concept of place, with the aim of achieving a greater understanding of what constitutes the place Mon today. Mon is located in the northwestern part of Dalsland. Until 1879, the area was described as outlying land, but with the extension of the railway between V?nern and the Norwegian border, Mon's station community emerged. In the mid-20th century, all activities in Mon were phased out, and since then, the place has been inhabited by only about 10 year-round residents.
Fotosyntesspel på ett science center : lärande eller bara roligt?
I den föreliggande studien diskuteras och undersöks olika aspekter av lärandet som sker på ett science center. I arbetets empiriska del undersöks om elever från skolår 4 till gymnasiets år 3 lär sig något om hur fotosyntesen går till, genom att spela det dataspel som heter Fotosyntesen. Totalt ingick i studien 182 elever, uppdelade på tre åldersklasser. Alla deltagande elever fick svara på en enkät med frågor om fotosyntesen. Hälften av dem fick först spela Fotosyntesen.
Intäktsfördelning och ansvarsenhet : En studie av hotellrestauranger
Writers: Johan Lundqvist Eriksson and Elin SandbergSupervisor: Stig AnderssonEnglish title: Allocation of revenue in the hospitality industryKeywords: Revenue allocation, cost allocation, profit center, Du Pont model, taxes and manipulation of data.Date: January 2012Since the taxes for food and lodging has been different in Sweden for many years, the hospitality industry has come up with a way to save money on tax paying. When private customers stay for a weekend where the meals are included, the business is placing more than the relevant revenue on the lodging part, which has the lower tax. Because of this the results has improved and tax money has been saved. Now when the Swedish government has decided to lower the tax on food to the same level as the lodging, the chances for correct revenue allocation arises. When we approached the hospitality industry with our problem area a big interest was showed from the head chefs. They now see a chance to get more income on the meals and through this be able to show better results towards the owners.Two hotel managers at two different hotels and their head chefs were chosen for interviews.
Beredelsens plats i Svenska kyrkans mässordning
The Church of Sweden sent during the spring 2010 two documents, Teologiskagrundprinciper för arbetet I 2006 års handboksgrupp and Mässans grundordning forconsideration. The documents are parts in the work with writing a new service-book for theChurch of Sweden. After the documents had been sent for consideration by the dioceses therehas been a discussion about the proposal to make the preparation in the service of HolyCommunion facultative. My main question has been to se if there will be any change of theconfession, faith and doctrine in the Church of Sweden if the preparation becomes facultative.I have seen that the service-book is an expression for the confession of the Church of Sweden,therefore there will be no change of the confession of the Church of Sweden, but a change ofits expression.I have seen that there is no consensus in how the dioceses react over what is written in thetwo documents about the forgiveness and the atonement. My conclusion is that it may bydifficult for the Church of Sweden to fix a new service-book without first fix what the Churchof Sweden means with forgiveness and atonement..
DATORSTÖD FÖR ARBETE : KONSEKVENSER FÖR VAL AV AFFÄRSSYSTEM En studie av en service- och supportavdelning
This report is focusing on problems with introducing standard enterprise resource planning systems (ERP) in businesses. A study has been carried out on a service and support department at a Swedish heat metering company, SVM North Node. The study aims to help the company become a better customer in choice and customization of a new ERP system. We make a description of the department studied and the work carried out there, on the basis of learning, knowledge and cooperation. As a final point we present some ideas on how computer systems could support their work, hoping that this will result in them making adequate demands on a new ERP system..
En levande stadskärna? :
This essay wants to give the reader a glimpse of a planner?s situation in the development of different commercial establishments in a town. What they are influenced and directed by and also how these commercial establishments in the town borders effects the commerce and the life in the town center. This essay doesn?t declare to bring up all possible aspects concerning the planner?s role regarding these commercial establishments in the town borders.
Service och bemötande
Grundtanken med examensarbetet har varit att genom kvalitativa intervjuer ta reda på om ett betyg i service och bemötande är aktuellt och efterfrågat inom hotell- och restaurangbranschen och vad införandet av ett sådant betyg skulle tänkas få för konsekvenser för eleven. Vidare belyses vikten av en god attityd i servicebranschen, en egenskap som värderas väldigt högt och ställa detta i kontrast till skolan och hur lärare och handledare arbetar för att stimulera en positiv social utveckling hos eleven.
Jag valde att intervjua fyra yrkeslärare på hotell och restaurangprogrammet i en större stad och tre APU-handledare på tre skilda hotell i staden. Gemensamt för lärarna och APU-handledarna är gedigna branschkunskaper och aktivt arbete med elever/praktikanter i flera år.
Undersökningen visar att lärare och APU-handledare är positivt inställda till ett betyg i service och bemötande, men reservationer finns angående vem som har behörighet att sätta betyget samt vem som ska få ta del av betyget. Forskningen tyder på att betyget i service och bemötande inte bör visas för APU-handledare före praktikperiodens start då det kan skada elevens självkänsla.
APU=arbetsplatsförlagd undervisning.
En värdtjänst för mjukvarutvecklingsprojekt : Utveckling av ett verktyg för att effektivisera programmering
Title: A hosting service for software development projects that use the Git revision control system. To learn using tools to make software development more effective should be self-evident at a high level institution as the competitive industry races on. The absence of directives for programming students in Sweden to use source code management (SCM) was the basis for this report. The report describing the developing of a hosting service for software development to use SCM of Git, which includes a web application, storage, API and authentication of students. The project resulted in a hosting service and a smaller survey of how the today Swedish students using habits of SCM during their studies..
Creating Shared Value: Ett nytt fenomen eller en naturlig utveckling av Corporate Social Responsibility? : En fallstudie av Länsförsäkringar Bergslagen
Syftet med studien är att undersöka hur elever berättar om läsning och läsundervisning samt hur de berättar om sin delaktighet i arbetet med sin läsning. Studien utgår från elevens perspektiv och från ett specialpedagogiskt perspektiv.Studien har en kvalitativ ansats och utgår från den sociokulturella synen på kunskap, att vi lär i gemensamma verksamheter genom att kommunicera med andra. Datainsamlingen genomfördes med semistrukturerade intervjuer. Sammanlagt åtta elever i år 2 till och med år 5 intervjuades.Resultaten visar på ansvarsfulla elever som berättar om nödvändigheten i att kunna läsa och insikt om att läsförmåga och att leva i vårt samhälle har ett samband. De är i det stora hela positiva till läsning och berättar om flera positiva upplevelser som de får genom sin läsning men läsvanor och elevernas erfarenhet av undervisning skiljer sig åt.
Pedagogiskt ledarskap för fritidshemmet : vilken innebörd och mening några rektorer ger begreppet pedagogiskt ledarskap
In 2014 came new guidelines for after-school centers. These guidelines clarifies that it is the principal who is pedagogically responsible for the after-school centers. Due to that fact we became interested in investigating how principals describe their educational leadership for after-school centers. With qualitative interviews as a method we have investigated how four principals describe their educational leadership for the after-school center based on the new guidelines and how they talk about their employees and the after-school centers. Our results are based on the empirical material we received from these interviews. By analyzing this empirical material, based on the theory of situational leadership, we received answers to our research questions. .
Strategiskt arbete med digital tjänsteutveckling : En kvalitativ fallstudie om företags utmaningar och möjligheter
The postindustrial market increasingly demands service infused products to add more value to the customer in order to be competitive. Much research regarding digitalized services indicates that companies have to be innovative in order to compete on the market. However, companies within different industries face different challenges with digital service development. This study has been conducted because there are little known about the opportunities and the challenges different industries faces with a globalized market. Our research question is what the challenges are and what opportunities does strategic digital service development entails for companies.
SAMARBETE I CSCW-MILJÖER
Vårterminen 2006.
Besökare vid en barn- och ungdomsavdelning - exemplifierat genom en användarundersökning vid Göteborgs stadsbibliotek
The aim of this paper is to investigate who the visitors are at a children's department at amain library in a larger municipality, and for what purpose they use it. We discuss: Is therea difference between various user groups, and if so, how do they differ'? Which library rolesdoes the children's department have? Does the children's department serve as a local libraryfor those who live in the immediate surroundings or as a main library for the whole municipality?The paper is based on a user survey performed in the spring of 1996 at the City Library ofGothenburg. 417 visitors and five staff members were interviewed.The children's department is used by various groups of people, from young children to seniorcitizens. The library roles are, among other things, an independent learning center and formaleducation support center.