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3186 Uppsatser om Service provider - Sida 38 av 213

DDoS: Ett evolverande fenomen / DDoS: An evolving phenomenon

Internetfenomenet ?Distributed Denial of Service?, förkortat DDoS, beskrivs ofta som ett av de största hoten mot Internet idag. Genom att utnyttja den grundläggande strukturen i kommunikation mellan nätverk och datorer kan kriminella blockera och stänga ute webbplatser och -tjänster från användare, samtidigt som det är mycket svårt för offret och myndigheter att någonsin identifiera den eller de skyldiga. Enorma globala nätverk av ovetande människors infekterade datorer fjärrstyrs till att utföra angrepp mot alla sorters organisationer på Internet med olika motiv, som finansiella, politiska eller för ren vandalism. Syftet med det här arbetet är att göra en dagsaktuell kartläggning över läget kring DDoS-angrepp och titta på statistik över de mest förekommande angreppstyperna, och se om den nyare publicerade forskningen kan svara på de pågående och framträdande trender som kan ses.

Konkursprediktion inom service- och informationsteknikbranschen : En undersökning baserad på Altmans studie 1968

Under de senaste åren finns en ökad uppmärksamhet i att kunna förutspå konkurs och andra former av ekonomiska kriser. Vissa forskare menar att konkursprediktion har varit huvudforskningsämne inom redovisning och finans sedan Altmans studie från 1968. Under åren har flera modeller vuxit fram och tidigare forskning har påvisat att konkurs kan förutspås med en hög grad av tillförlitlighet.Denna uppsats har som utgångspunkt Altmans studie från 1968. 66 företag har undersökts i tre år mellan åren 2000 och 2010, varav hälften av företagen har inlett konkurs och den resterande hälften är så kallade friska företag (ej konkurs). Detta i syfte för att undersöka om Altmans konkurspredektionsmodell Z??-score kan appliceras på svenska företag inom service och informationsteknikbranschen.De 33 friska företagen har jämförts mot de 33 konkursförsatta företagen och sedan sammanslagits för en total procentuell klassificering.Vår studie visar att 14 av 33 konkurssatta företag visar tecken på konkurs ett år innan konkurs inleddes.

SVT i det nya mediesamhället : En kvalitativ studie om hur TV-programmen Gokväll, Mitt i naturen och Plus använder sociala medier

The purpose of this essay is to examine how the editorial office to the TV-programs Gokväll,Mitt i naturen and Plus use social media. To achieve the purpose qualitative interviews wereconducted with three Web Editors, one for each program. This essay is based on theories onhow companies can and should work with social media from Andreas M. Kaplan andMichael Haenlin among other writers and scholars from Sweden. The convergence concepttheory with particular focus on media convergence and branding has also been applied in thestudy.

Bibliotekspersonalen utfärdar lånekort Studenters uppfattning av bibliotekspersonalens service

The purpose of this Masters thesis is to study students perception of the services that the library staff provides and the library staffs opinion of the students perceptions. With the concept service we mean the treatment, the attitudes and the qualities that exist between the library staff and their users. Our purpose is also to examine how the users experienced services quality. Our survey was conducted at an academic library with questionnaires to both students and library staff. We analysed the result of the survey by using three theories by Lundmark, Keen and Grönroos and Monthelie.

Identifiering och reducering av köer i samband med återbesök

Purpose ? The purpose of this thesis is to develop a total cost model for container transports and create a tool that calculates a suitable transport quantity from an economic view, which fulfills the demands on delivery service. To achieve this purpose the following questions will be answered:Which costs are affected by the decision between the two transport alternatives LCL and FCL?   How does the decision of sending product LCL or FCL influence the delivery service?  How can a tool be constructed to simplify the decision-making process regarding the choice of sending products LCL or FCL?  Method ? A total cost model was developed. This model is supported from existing literature.

TT och utlandsbilden : En kvantitativ innehållsanalys av utlandsbilden i Sveriges största nyhetsbyrå.

The purpose of this study was to examine the foreign news flow in Sweden´s largest news agency TT. Since TT has an important position as a news provider to most of Sweden´s local and national news outlets, it was important to examine exactly what their news stories consisted of.The theoretical background of this study consist of theories of news values, agenda setting, dependency theory and the theory about the ?news shadow? a lack of coverage leads to.In our quantitative study we have looked at 506 articles taken from the TT news flow during two weeks In November 2013. We have studied which continents and countries the news origins from, who have supplied the text, the topics of the news, which one gets to speak in the text and what general tone the story has.The study shows that the supply of news follows the criteria of news values. It also shows that in some regions of the world the coverage is almost nonexistent.

The Communicating Home - Definition, Evaluation and Business Opportunities for TeliaSonera in a 3-5 years perspective

The communicating home concept has been defined byidentifying the dominating communication technologiesto/from and in the homes, the most important customerbehavior and user needs, the dominating products and thedominating actors of the industry.The evaluation of the communicating home industry has beenperformed with a five forces framework analysis and theoriesregarding value migration and value structures of industries. Ithas been concluded that actors of communication technologies,goods and access services will compete fiercely. The barriersof entry will however be high. When it comes to contentservices the situation is completely different. These actors will,to the largest extent, meet lower competition and low barriersof entry.

"Challenges when implementing standardized and processes within a customer service unit"

 Abstract  Interest in Lean grows and spreads to the public from industrial and service sectors. Lean is currently used in administrative processes and it is called Administration but can administration be Lean? The aim of our study is to develop a useful model for a successful implementation of Lean Administration by using various scientific articles, books and information from the case study.The part of the purpose is to: ? Identify critical success factors that arise? Identify the challenges arising from the implementation of Lean Administration.We have studied a Division within Distribution at GE Healthcare in Uppsala. The model that we have developed provides challenges and success factors for a successful implementation.In order to succeed in implementation, a culture that promotes continuous improvement must exist in the organization. A key success factor is to understand Lean Administrations structure and principles.

Informationsförsörjning för nya högskolor : En modell för Helsingborgs högskolefilial

In this work we study how the information provision should be organised in a new smaller size Swedish university college in a town without previous academic traditions. Specifically, our aim is to propose a possible model for information provision in Campus Helsingborg which is currently under construction. The study consists of two parts: literature review and empirical investigation. In the literature review we summarise a selection of articles about traditional and untraditional practically realised ways of information provision in nineties. The empirical investigation consists of 19 interviews with students, teachers and librarians from Kalmar, Halmstad and Helsingborg.

Ägandeskap av data i molnet - En studie om företags attityder och resonemang kring ägandeskap när de placerar sin data i molntjänster

Cloud computing has become a very publicized and popular concept in recent years, both in business literature and research, where data ownership is the security aspect which has usually been ranked the highest of the disadvantages that can be identified with cloud services. Today there is a lack of research on information ownership from an informatics perspective, as it is most often discussed from a legal perspective.In our study we interviewed six different companies that use cloud services, on which attitudes and reasoning they had on their information ownership. We compared these attitudes with the attitudes we identified in business literature and research on the subject. In business literature we found four recurring themes which were very clear about how a company should govern information ownership.Overall the results of our interviews showed that there is widespread ignorance at the companies on how information ownership in the cloud is regulated between the company and the cloud provider. All companies expressed that they had not experienced any change in ownership when they placed their data in the cloud, and they expressed no major concerns about how the ownership was handled.

FN:s Barnkonvention och flyktingbarn : Hur implementeras FN:s Barnkonvention i förhållande till ensamkommande flyktingbarn?

1990 Sweden ratified the UN Convention on the Rights of the Child, with 54 rights. The Convention on the Rights of the Child does not apply as law in Sweden. However, all countries that have ratified the convention, has an obligation to implement the convention in all decision making and practical management that includes children. The purpose of the study is to examine the implementation of the convention in relation to unaccompanied refugee children on a state, municipal and non-profit level by using three actors. The actors are the Swedish immigration service, Stockholm social service and the NGO Save the Children.

Handläggning av intrauterin fosterdöd : En kartläggning av vårdprogram vid Sveriges kvinnokliniker

Background: Parents that loose a child in connection to labour are in great need of support.Health care provider treatment and support is of great importance to how the parents will experience something that is doomed from the beginning to be one of the most tragic events the parents will ever experience. For care givers to live up to this it is incredibly important that there are worked out guidelines to follow at these situations.Aim: To chart and describe Swedish maternity wards care program with reference to ?IUFD?.Method: All clinics in Sweden have been questioned regarding care program for handling of ?IUFD?. Care programs has been gathered, charted and described.Results: 87% (29 of 33) off the maternity wards has a plan for treatment and guidelines for ?IUFD?.

Bibliotek i tunnelbanan ? en ideologisk analys

The aim of this thesis is to investigate the reason behind thedecision to open libraries at subway stations in Stockholm.The theoretical framework for the study is Douglas Raber´s threeideologies, social activism, conservative response and populistinitiative. The study includes interviews with librarians and apolitician responsible for the service and documents with plansfor the Public Libraries development during the period. Theempirical material was examined with an idea- and ideologicalanalysis.The conclusion is that the concept of the subway libraries consistsof a combination of the three ideologies but the most evidentare those of populist initiative and social activism.The reason for opening libraries at subway stations is to makethe libraries more easily accessible, to attract new visitors and tomake the Public Libraries service more visible. These smalllibraries have a function as a market place for the Public Librariesand as a meeting place in the city..

Det goda mötet

Måltidskunskap är ett relativt nytt och outforskat området. Forskare menar att måltiden är en diffus sak att undersöka och att det krävs mer djupgående forskning kring ämnet. Den nordiska forskning som gjorts delar upp måltiden i fem aspekter. En av dessa aspekter är mötet. Mötet är en stor del i gästens helhetsupplevelse då det är där all kontakt med personalen sker.

Från produkt till prenumerationstjänst

The use of subscription services directed towards customers has become a common phenomenon in a vast number of different industries. We have noticed a clear trend of new businesses emerging solely offering subscriptions, and existing companies altering sales of their products to become parts of subscriptions. But research has not caught up with this trend yet, especially regarding why it occurs and how it affects existing businesses internally. The purpose of this study is to examine the driving forces for change and examine how existing businesses have to change parts of their business models to offer subscription services. The premise of this study has been Vargo & Luschs (2004) Service Dominant Logic with their foundational premises and Business Model Canvas by Osterwalder et.

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