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5503 Uppsatser om Service field - Sida 53 av 367
Gröna tak som del i ett hållbart stadsbyggande
Green roofs have seen a revival in the society of today. They provide many functions
of which both society as a whole and the individual can take part. In particular
extensive green roofs, that requires little or even zero maintenance, provides very
valuable functions. Green roofs affect our environment and our economy in a
positive manner as well as the physical expression of buildings.
In this bachelor thesis the impact of green roofs on society has been examined
throughout literature studies. The result as a compilation of contemporary research
in this field is presented together with a discussion about the use of green roofs in
general.
The two major arguments for an extended use of green roofs are, the high
stormwater retention capacity and the cost-benefits seen over time compared to a
conventional roof.
Se men inte röra - problemet med den performativa besökaren
Cloud computing is a new buzzword within the IT-industry, and introduces a whole new way of working with IT. The technique delivers web based services, which results in that the user no longer needs to install an application locally on a computer. Since the application no longer needs to run on a local entity, but in a datacenter located on a service provider, the users no longer need any specific hardware more than a computer with an internet connection. Cloud computing also offers IT-infrastructure and development environments as services, these three service types is better known as cloud services. Through the usage of different types of cloud services, the need for maintenance and hardware is significantly reduced.
Integration mellan informationssystemen & mobila tjänster - Design, utveckling & utvärdering av en prototyp
The company Pilotfish has developed the system MIVEO which is used by car-sharing to wirelessly monitor, book or otherwise manage a fleet of cars. In a car pool the system has three different types of users with varying degrees of eligibility. These are end users, administrative and service personnel. We have chosen to focus on opportunities to streamline the administrator and service personnel work with a mobile service, as these users of MIVEO often are movable and mobile. From this position we have in the study attempted to answer the following question: How can mobile services used to streamline administrative tasks? This study is about developing a mobile application that will contain the same features as the existing system, but must be mobile suit.
Leda i världsklass! En kvalitativ studie om operativa mellanchefers syn på ledarskap och motivation på nöjesfält
Nöjesfält har ofta uttalade servicekoncept vars syfte är att dess gäster ska få en service av hög kvalitet för att nöjesfältet som helhet ska vara underhållande, och inte enbart de åkattraktioner och andra nöjen som erbjuds. Syftet med denna studie var att genom kvalitativa semistrukturerade intervjuer undersöka hur ledarskapet ser ut som används av operativa mellanchefer på nöjesfält för att motivera de underställda medarbetarna att förmedla en hög nivå av service till gästerna de möter i sitt dagliga arbete. De respondenter som valdes ut för undersökningen arbetade samtliga på Skara Sommarland under säsongen 2012 och hade positioner som operativa mellanchefer vilka benämndes teamledare eller biträdande restaurangchef. Skara Sommarland använder sig av koncernen Parks and Resorts servicerelaterade vision leverera en helhetsupplevelse i världsklass ? Varje gång! Det är denna vision de operativa mellancheferna som deltagit i undersökningen har arbetat med för att deras medarbetare ska förmedla till parkens gäster.
Värde för pengarna - Konsumenters prioriteringar och val vid inköp
Syfte: Att problematisera konsumentbeteende och de bakomliggande (prioriteringar) motivationsfaktorer som finns vid köp i dagligvaru- ochlågprisbutiker, såväl ur ett konsument- som ett företagsperspektiv. Frågeställningar: 1. Vad innebär och hur samspelar aspekterna: varumärke, rykte, image, kvalitet och service samt pris för kunders motiv (prioriteringar) i valet av dagligvarubutik?2. Vilka potentiella förbättringar skulle kunskap om aspekterna och dess betydelse kunna leda till ur ett företagarperspektiv som ett led i att nå ökad framgång? Resultat: Genom uppsatsen har författarna visat vad de ovannämnda aspekterna innebär för konsumentbeteendet.
Service Quality - Undersökning av konsumenters uppfattning av kvalitet i ett tjänsteföretags produkter : Kandidatuppsats på uppdrag av företaget Vindsurfing.se
Bakgrund och problematisering: Tjänsteföretag på konkurrensutsatta marknader motiveras att anpassa sina produkter utifrån kundernas efterfrågan där utvärdering och förbättring av en tjänsts kvalitet är ett tillvägagångsätt. Fallföretaget Vindsurfing.se studeras med en problembakgrund baserad på hur företag kan utvärdera kvalitet i sina tjänster och vilka positiva och negativa faktorer i produktionen av tjänsterna som går att identifiera utifrån kundernas uppfattningar.Syfte: Syftet med uppsatsen är att undersöka den av konsumenterna upplevda kvaliteten på de nybörjarkurser som företaget Vindsurfing.se erbjuder. Detta för att identifiera olika faktorer med påverkan på kvaliteten som kan ligga till grund för utredning av hur verksamheten kan utvecklas i framtiden.Teori och modell: Litteraturgenomgång med utgångspunkt i begreppet service quality, dess definition, tillämpningar och mätinstrument. Nyckelmodeller är bl.a. Grönroos (1984) ?Service-Quality Model? och Parasuraman et al., (1985) ?Service-Gap-model?.
Teknik för vårskörd av hampa till stråbränsle :
Hemp is an annual energy crop that fits very well in Swedish crop rotations. It is an interesting crop with many benefits, for example its ability to establish a large quantity of biomass in one year. Hemp is easy to grow and out-competes unwanted weeds through its aggressive growth pattern without the need for pesticides. Interest in growing hemp and other energy crops is currently decreasing, apparently because of high grain prices. These high prices give a higher net profit that we believe could partly cover the cost of hemp cultivation, while the hemp in turn would improve the crop rotation and thus repay its debts in the form of increased yields of other crops.
The great disadvantage of hemp is the lack of knowledge about spring harvest of the crop.
Small scale pig production in Takeo province ina rural area of Cambodia
Cambodia, in Southeast Asia, has tropical monsoonal climate with distinct dry and rain seasons. Many people are poor and live in rural areas. Farmers mainly culture rice, and raise pigs, cattle and poultry as well. During two months, a minor field study was performed in Cambodia. The main purpose was to evaluate the impact of contributions done by projects that started in 2005 and were managed by the local organization CelAgrid.
Axess och feminism : En kritisk granskning blir kritiskt granskad
This essay is about a debate concerning the magazine Axess, feminism and antifeminism - in relation to a issue of Axess called To a new feminism. The theoretical foundation of this essay is Pierre Bourdieu and his field theories. The battles taking place in this particular field concerns the positioning of feminism and antifeminism in the way we culturally interpret these in our society. The essay shows that the magazine Axess (at least in the first edition of 2012) links feminism with a very prominent symbolic capital in a culture context. This discussion can at times seem confusing, and this is probably due to the fact that Bourdieus symbolic capital can be a very abstract concept. The journalist and author Maria Sveland writes about the development of a culture moving towards accepting antifeminism (and also xenophobia). She expresses the opinion that this, to a high degree, is due to actors in the culture domain with a big amount of trust in the public eye has moved towards expressing anti-feministic (and xenophobic) views.
Hur designas en SOA-tjänst? ? Argument för val av processer som skall understödjas av tjänster.
Vårterminen 2006.
Effektiv ekonomistyrning inom den offentliga sjukvården - en studie av Habiliterings- och rehabiliteringskliniken på Blekingesjukhuset
The purpose with our study is to investigate in which way a public field of
action has succeeded to make the economic management more effective and also
find out which factors/activities that have contributed to get the result of
the budget in balance. We also want to find out in which degree the balanced
scorecard (BSC) has contributed to the positive result of the budget.
Method: We had started out from the qualitative method theory which is based on
the hermeneutic theory, because we will interpret and understand. With this
starting point we have chosen to use a case study with semi-standardised
interviews supplemented with information from different documents, and to get
the theoretic connection we have studied literature in the subject field. The
analyse and even the theoretic connection have then started from, for this
study, a special analyse model.
Results: Througt systematic and target-concentrated management and through
cooperated factors, with stress on a leadership that is both professional,
visionary and un-combined, and there the staff´s is seen as a important
resource, and there it is a clear strategy and objective to keep the cost of
the activity within assigned budgetframe, has a public field of action, as the
clinic of hab./rehab.
En djupdykning i reklamundvikelse
This paper aims to investigate if the underlying effects of the marketing phenomena clutter can be explained by negative priming. Although a lot of research has been made in the field of marketing, many people still claim "all marketing is good marketing", which we intended to challenge. In order to do this a tailored experiment analyzing the effects of clutter was created. The experiment consisted of two activities with the objective to manipulate the participants by making them avoid distracters. To maintain high ecological validity throughout the experiment actual brands were used as distracters.
May I help you SIIR? -Ett experiment om hur personlig service i en pop up-butik med e-handel påverkar kundnöjdhet och graden av närmande
The main purpose of this thesis is to investigate how the societysystem in Austria has influenced the library system. The aim is toanalyse in what way these influences have changed during thegrowth and development of the public library system and how it isdisplayed in each separate library branch. The focus of myinvestigation has been the municipality public libraries in Vienna,and mainly the three libraries in the third district of the city. Themethod I have used is literature studies, examining and analysingsource material from the internal archive of the public libraries inVienna. I have also used the qualitative interview method in orderto examine the situation in the selected libraries Rabengasse,Erdbergstraße and Fasangasse.As there is no common library law, there are significantdifferences in the library structure in different parts of Austria andeach municipality decides how they want to prioritize the libraries.Since the public libraries of Vienna are well organized together inBüchereien Wien, the library structure in the separate librarybranches is coordinated.
Uppföljningsverktyg för analys av användarloggar
In order to understand user behaviour and navigation patterns, user logging is today widely used in analysis and development of user interfaces. These user logs tend to be quite many and can contain a lot of different data. A big issue is how to process and display this data in a perspicuous way to the stakeholder. This study is about how to develop a prototype to handle this issue. It was solved by various methods from human-computer interaction.
Marknadsföringen biblioteket : En fallstudie av Broby bibliotek
The purpose of this master thesis is to use marketing theory on the library?s activities. The marketing theory used is the 4Ps; product, price, promotion and place, as it's presented by Philip Kotler. Because the library can be seen as a service oriented organization Christian Gronroos theory of marketing in the service industry also has been used. A case study of the public library in Broby was made to illustrate how the public libraries? activities can appear in the light of marketing theory.