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3421 Uppsatser om Service encounter - Sida 49 av 229
Socialsekreterares psykosociala arbetsmiljö relaterad till utbrändhet
The main focus of this study is to explore Swedish soldiers? experiences of the transition back to everyday life after international service missions. This includes the help and support that they have received and also what barriers to care they have experienced during the transition back to everyday life. The theoretical perspectives of this study are social identity and stigma theory. This study was performed using a qualitative method and includes six individual interviews with active duty officers within the Swedish armed forces.
Koncern som tillväxtinkubator för småföretag : ? En fallstudie i ett shared service centers möjligheter attstödja entreprenöriella småföretag
???Information Technology is an essential part of the society today, not least in large ???organisations dealing with sensitive information. An example of such an organisation is the Swedish Armed Forces which indeed is in the need of ways to ensure information security in their Information Technology systems. The means which is used is an authorisation and accreditation process.All Information Technology systems go through a life cycle which includes realisation, usage, development and liquidation. In the Swedish Armed Forces the lifecycle is an authorisation process.
Akademin : En kvalitativ studie med RIG-elever verksamma vid Leksands gymnasium med inriktning baseboll/softboll
The main goal of this bachelor thesis is to present why boys and girls choose to enroll at the Swedish Baseball and Softball Academy, a form of sport profiled education given within the Swedish high school system. A secondary purpose is to present the types of expectations the adolescents have before enrollment, while also examining what they encounter as satisfaction factors during their time at the academy. The results show that the significant factors critical for the eventual enrollment are friends, passion and development within baseball or softball. Before the enrollment, students have expectations of good, quality and hard practices. The students state that factors such as friends and the community where the academy is located is important for their wellbeing and comfort.
Möjligheter med en skola för alla : En intervjustudie om idrottslärarnas syn på inkludering av elever med funktionsnedsättningar
English is an international and global language that students, regardless of mother tongue, encounter in their everyday lives. In Sweden, students are introduced to English teaching in year 1, 2 or 3, and in some cases, year 4. English teaching can sometimes be problematic when the language of instruction often consists of Swedish, which for second language students becomes a challenge to acquire new skills in a week language.The study aims to examine, with a qualitative study, how pedagogues plan and implements English teaching in first grade with students whose mother tongue are other than Swedish. Further, the aim was to examine how pedagogues say they relate to the fact that second language pupils participating in English lessons and if they think it affects their English teaching.The conclusions is that the pedagogues has probably not been problematized the phenomenon examined and say they do not adapt their teaching. In the interviews reveals information about the teaching method which, in my opinion, indicates that, unconsciously, adapting their teaching when they have second language students.
Anhörigstöd i samband med internationella insatser : Om behov och stöd till dem som lämnas hemma
In addition to all our soldiers and officers who do military services abroad there are a lot of people who are affected by their choice to contribute, namely their next of kin. This report deals only with those who are next of kin to those who perform service abroad. The purpose of this study is to investigate the relatives' need for emotional and social support as well as practical and economical support. The main question is What kind of practical/economical and emotional/social support do close relatives require when a relative does military service abroad? The method used in this paper is a qualitative research interview.
Virtual routing and forwarding:s påverkan på trafikgenomströmning i en nätverksmiljö med Quality of Service-implementering
Avsikten med detta arbete har varit att undersöka huruvida någon prestandaskillnad föreligger mellan nätverksnodernas vidarebefordring av prioriterad trafik i en nätverksmiljö med Quality of service-funktioner (QoS) implementerade och nätverksnodernas arbete i samma nätverksmiljö med separata, virtuella nätverk uppsatta med hjälp av Virtual routing and forwarding (VRF). Målet var att resultatet ska ha möjlighet att väga in när för- och nackdelar mellan olika sätt att separera nätverkstrafik jämförs ur prestandasynpunkt. Rapporten beskriver arbetet med samt resultatet av ett empiriskt experiment som kontrollerade VRF:ers påverkan på QoS-funktioner. Ett fysiskt nätverk sattes upp för att kontrollera hur QoS påverkades av logisk separering av experimentmiljöns nätverk på lager tre med hjälp av VRF. I detta nätverk utfördes även ett kontrollexperiment utan logisk separation för att skapa en baseline samt ett experiment där separering utfördes med hjälp av accesslistor.
Relations in palliative care
AbstractBackground: Relation means the relationship between two parts. By creating a good relation between nurse and patient you can conduce a better caring. Aim: The aim of the study was to illustrate the relation within palliative care from nurse- patient perspective. Method: The study is a literature review where ten articles were analysed with qualitative content analysis. Results: The findings showed that knowledge, communication, continuity, silence and availability were the most important thing for the nurse in the relationship.
Medmänniska och vän - en guldkant på tillvaron : frivillig besökstjänst i Trollhättan
The essay deals with questions concerning the reasons, difficulties and subjects for rejoicing which various people experience when visiting "voluntarily" old, lonely people in the congregation of Trollhättan. What knowledge is developed and which values are formed? How is aging and solitude experienced? The visits are co-ordinated by two lay workers employed by the Swedish Church. The study is built on oral interviews in April and May 2003 from a questionaire using open questions. The research group consists of six women between 65-80 of age with 1-30 years´ experience.Inner reasons, contact with other people in similar situations, positive responses to visits, and meetings in the visiting service group seem to be the principal driving forces.
Personalliggaren : Hur har svartarbetet påverkats?
This essay was written at Södertörn University during the spring semester of 2010, in the field of Business Administration, and more precisely within management and organization. The essay is based on a case study of the management of the staff working at the commuter train stations in Stockholm. The study consists of a number of interviews with the management staff and with the personnel working at the stations, where the aim of the study is to describe how management works within ISS Trafficare AB and what the personnel working at the stations think of it. ISS Trafficare AB is the entrepreneur who runs the commuter train stations in Stockholm by an agreement met with Stockholmståg KB.The study is based on information from the interviews with the personnel and other material from ISS Trafficare AB. Research on the area of management have been used to put data into perspective and to further deepen our analysis and conclusions from the case.The essay shows that the management has tried to implement several changes on the organization in order to provide more service to the travelers.
Förbereda sig för att fira gudstjänst -men hur? : En undersökning av från 1986 års kyrkohandbok avvikande beredelsemoment
In this essay I examine how in seven different congregations that belong to the Church of Sweden the preparatory office is formulated in ways that differ from the form that is prescribed in the current service-book of the Church of Sweden. My purpose is to examine how and why the congregations have chosen these alternative preparatory offices. This I have tried to find out by reading the written instructions and/or homepages of the congregations, studying their orders of service and interviewing one pastor in each congregation.Before describing, comparing and commenting on the different ways these congregations have chosen to formulate their preparatory offices, I give a historical background to the preparatory office itself and how it is formulated/designed in the current service book of the Church of Sweden. I also describe the history and the introduction of the Kyrie.I then describe each congregation, trying to point out the main characteristics of it, then concentrating on the process that lies behind the urge to formulate an alternative preparatory office, the reasons for it and the results.One of the conclusions I draw is that in the congregations I have examined there is an ongoing discussion about and reflection on the advantages of including the Kyrie in the preparatory office. I also found that in the congregations there are different opinions about the words following the prayer of penitence - should they be words of direct absolution or words that speak about the promise of God's forgiveness? This discussion is closely connected to a discussion about what is the connection between the preparatory office and the holy communion/Eucharist.
Splittrad kvinnosjäl. En litteraturstudie om hur sjuksköterskan ska bemöta misshandlade kvinnor.
Violence against women is an extensive social problem that concerns us all. The women who seek health- and medical services when they have been exposed to violence and abuse have the right to expect being well taken care of and treated by competent and understanding personnel. A kind reception can make the patient feel comfortable enough to talk about their situation. The aim of this literature review was to determine how you as a nurse should treat a woman who has been exposed to battery, to be able to offer a professional and individual care. The frame of reference is Gustafsson´s SAUK-model since the acknowledged care aim to maintain and strengthen the human´s self-judgement and self-determination.
Strategic environmental management in a service organization : a case study of Swedbank
During the past decade environmental challenges have been intensified and given increased attention. This implies that businesses in all sectors strategically need to manage these challenges. The service sector is often considered as a sector with a low environmental impact if the direct environmental aspects are assessed. Still, it has been argued that the environmental impact that the sector gives rise to can create severe indirect environmental
impacts. The products and services that are produced by this sector have a relatively limited use of physical resources which may make the environmental impact challenging to visualize.
Banks belong to the service sector and it is partly banks that make the development of societies possible.
Medical and dental tourism : en studie om sjuk- och tandvårdsturismens drivkrafter bland svenskar
This essay concerns medical- and dental tourism. The main purpose with the essay was to study which factors that affects Swedish choices to seek medical- and dental care abroad and therefore reach an understanding for Swedish medical- and dental tourism to other countries. The aim has also been to try to reach an insight in how Swedish medical- and dental tourism might develop the future. The study is based on qualitative interviews with five officials who were well-grounded in the field. The theoretical framework concerned the need of travel, push- and pull factors, Maslow?s hierarchy of needs and the thinking about needs within business activities.
Vad påverkar unga mäns sexuella risktagande och vårdsökningsbeteende?
Folkhälsovetenskapligt program.
"När vi väljer, så ska det vara för vår sons skull" : En kvalitativ studie om hur föräldrar till barn och ungdomar med funktionshinder gör sina val av insatser enligt LSS
The purpose of this essay is to study how parents of children with disabilities young people make their choice of support and service LSS. The study takes its lead from questions designed to determine which interventions parents use for their children. What parents think about today's choice and if satisfactory, or if they have other wishes. It is also about how parents experience the freedom of choice and participation in the selection of interventions. Furthermore how the parent discuss the topic of choice from childhood and parental perspective.