The aim of this study is to through six interviews, with six experienced, social workers?, in three cities, understand how the child?s position in the Swedish child protective services? enquiries has change, and the factors behind it. The aim is also to compare if the social workers? view of the child?s position in the enquire has change accordingly to Socialstyrelsens intentions of BBIC. The theoretical approaches that was used is the new institutionalism, the Shier?s pathways to participation and the term discretion.

Syftet med studien är att undersöka hur barnperspektivet används i det dagliga arbetet. Avsikten är också att undersöka hur barnens inflytande ser ut över de beslut som fattas kring deras livssituation. Studien genomfördes genom intervjuer med socialsekreterare på socialtjänsten. Teorin som användes är systemteori, även barnperspektivet och ett teoretiskt perspektiv på dominansförhållanden i samtal med barn tillämpas. Med hjälp av ovan nämnda teorier och teoretiska perspektiv analyseras och förklaras hur socialsekreterarna använder barnperspektivet.

Socialtjänstlagen (2001:453) är en ramlag i vilken socialsekreterare med ett särskilt handlingsutrymme fattar beslut. I uppsatsen undersöks, genom vinjettmetoden, hur nio socialsekreterare i tre kommuner fattar beslut som rör barn. Socialsekreterarna arbetar med försörjningsstöd. Syftet med uppsatsen är att belysa beslutsmotiveringar. I beslutsmotiveringarna undersöks särskilt hur barnperspektivet beaktas. I uppsatsen har Lipskys teori genom "Street Level Bureaucracy ? Dilemmas of the Individual in Public Services" använts. Resultatet av uppsatsen är bl a att beslut varierar beroende på var klienten bor samt vilken socialsekreterare denne tilldelas..

The aim of this qualitative study was to explore which inner conceptions about the abused older women the professional social workers had and how they experienced the enconter of an abused old woman in an intimate partner relation. The theoretical background is social construction by Berger and Luckmann. This theory was uset to analyze the transcribed interviews. This study is based on nine interviews with five professionals in social services, three volunteers from the voluntary sector and one social worker who worked in a community based support group for abused older women. The result of this study shows that older women were often abused, by a relative they were dependent on, in their home.

Previous research confirms that there is a major decline of pollinators worldwide. Investigations have mainly focused on pollination services in the agricultural landscapes and therefore, there is a lack of knowledge on the effects pollinators may have in urban environment. This paper examines the presence of honey bees in central parts of Stockholm, Sweden. The study presents what conditions, possibilities and motives there are behind the phenomenon of urban bee keeping. I found ten locations with beehives and a total of 18 hives within the delimited area. Nothing seems to indicate that conditions may limit the presence of honey bees.

The aim of present study is to evaluate the work of the employees within the Addict Care field, how they experience their struggle as well as the significance of the interaction between the client and the employees. It takes a great deal of effort when facing individuals with alcohol ?and drug related problems. The focus should be on the occupational and individual qualifications, while there is legislation, regulations and ethical guidelines to be followed. Intending to comprehend these issues better several interviews were made with six employees within The Administration for the Social Services and The Addict Unit in Växjö area.

The violence against women is an important matter. In Sweden there are several organisations that takes care of the women and children in need.One of the many organizations you can turn to is women's shelter organizations. They are nonprofit organizations. They depend on the contribution of peoples free time and on the government's awareness of the work that the organization do. The social services has the main responsibility to take care of women and children in need.

The aim of our study is to explore the thoughts and beliefs held by the professionals who work with the sentence youth service for young offenders, and how they feel about the same.How is the sentence youth service perceived from a professional perspective? How does the concurrence look like between the police, the social services and the prosecutor, when it comes to young offenders? What kind of difficulties/challenges do the professionals see in the possibility to effect the sentence youth service?The study is based on a qualitative method. The data consists of seven semi-structured interviews with two police officers, four social workers and one prosecutor.The results of our study indicate that youth service is a good sentence for young first-time offenders; the study also indicates that concurrence between the different professions is a success factor; furthermore the study revealed that it was very difficult finding adequate working places..

As companies grow, their need for computing power will increase, which traditionally resulted in companies having to invest in more IT resources. Now, with cloud computing, companies can easily hire computer power over the Internet, on-demand. Cloud computing offers a highly scalable environment where companies can store data and host their services. This paper employs a qualitative study with interviews and literature studies to explore opportunities and challenges associated with cloud computing from a system developer perspective. The aim of the paper is to find out how cloud computing changes the conditions for system development. The paper contributes with four different opportunities and challenges that the system developer must handle to succeed in the world of cloud computing.

The goal of customer support is to help clients achieve maximum value in their services and products. Customer support is the public face of a company, which means that it is important to give the customer a positive experience and live up to customer expectations. Efficient customer support has become more important and studies show that customers who leave a company do so because of poor service. Customers' growing demands for higher quality and easier access to services means that companies must recognize the need to satisfy each customer. It is important that each customer receives the attention required and that customer needs are met quickly and flawlessly.

SAAB Support and Services, som är servicecenter för flygplanskomponenter, utför idag huvuddelar av sina mätningar manuellt, mätningar som ibland kan ta upp till fyra dagar. För att höja noggrannheten samt öka effektiviteten köpte de år 2007 in ett automatiskt testkoncept från MK Test systems.I examensarbetet har vi först undersökt den inköpta utrustningen.Sedan har vi tagit fram rutiner för kalibrering av utrustningen som klarar SAAB:s krav. Därefter har vi arbetat fram kravspecifikationer och instruktioner för hur utrustningen ska användas. Under arbetets gång har vi samlat in information för att kunna göra en utvärdering av hur lämplig utrustningen är att använda för att testa flygplanskomponenter.Arbetet resulterade huvudsakligen i tre st manualer som går igenom tre olika områden; kalibrering, kablagetest och ett standardtest för t.ex.paneler och styrboxar..

This master's thesis deals with the public library project called the GÖK-project, whichconcerned three Swedish public libraries: Linnestaden (Göteborg), Örnskoldsvik and Kalmar.The general outlines for the project were: reconsideration of the conception of the literaryquality, improvement of the library services, adjustment to the library user and reconsiderationof the conception of adult education to the public libraries of the 90s. The projectcaused a big national debate with effort put on the conception of the literary quality.The topic of this master's thesis is partly the GÖK-project and its general outlines, partly theaccomplishment of the project, the main point put on the public library in Linnestaden(Göteborg)..

For better understanding of how users interact with the video on demand service Netflix a study was conducted in 10 Swedish households. This study is based on the well-established heuristic evaluation method of Jacob Nielsen, which we modified slightly by letting the users to act as ?evaluation experts? and informing them about the heuristic rules of thumb during the evaluation process. The purpose of this study was to identify usability problems when people interact with Netflix? interface.

The aim of our study is to explore the thoughts and beliefs held by the professionals who work with the sentence youth service for young offenders, and how they feel about the same.How is the sentence youth service perceived from a professional perspective? How does the concurrence look like between the police, the social services and the prosecutor, when it comes to young offenders? What kind of difficulties/challenges do the professionals see in the possibility to effect the sentence youth service?The study is based on a qualitative method. The data consists of seven semi-structured interviews with two police officers, four social workers and one prosecutor.The results of our study indicate that youth service is a good sentence for young first-time offenders; the study also indicates that concurrence between the different professions is a success factor; furthermore the study revealed that it was very difficult finding adequate working places..

Since a few years back television has been on a verge of an enormous digital change. Web-TV is now growing at an incredible rate and is said to completely change the way we consume TV. The purpose of this essay is to determine and gain an understanding of how representatives of the broadcast industry looks at the phenomenon of web-TV and especially the different kinds of online video services and how they believe this will affect the television. Methods used are qualitative interviews which we compared with previous studies on the subject and acknowledged communication theories. The respondents were people with good insight and understanding of the media and TV industry.