Bakgrund och problemdiskussion: Under årens gång har det inträffat flera företagsskandaler. Det har sett bra ut på ytan men insidan har visat motsatsen. Fasaden kollapsar till följd av bristande kontroll. Intern styrning och kontroll och COSO:s Internal Controll ? Integrated Framework blir allt mer aktuellt för att få ordning och reda.

Utgångspunkten för denna uppsats är en förstudie om den trådlösa tekniken Near Field Communication (NFC), som vi författare genomförde via en enkät. Några av svaren på enkäten som berörde ämnet riskbeteende fick oss att undra varför respondenter svarade som de gjorde på vissa frågor, då detta kunde innebära att de tog en risk med personlig information. Detta ledde till att vi ville ta reda på varför och till vilken gräns personer är villiga att ta risker med ny teknik, men även vilka variabler som spelar in i deras beslut att använda eller inte använda ny teknik. Vårt tillvägagångssätt är en litteraturstudie för att förstå vad som menas med användbarhet, riskbeteende och pålitlighet samt hur dessa hänger ihop. Efter att vi bildat oss en uppfattning om dessa och fördjupat oss lite mer inom ämnena, så genomförde vi intervjuer för att se hur den information vi forskat fram förhöll sig till våra respondenter.

To reduce emissions of carbon dioxide (CO2) Carbon Capture and Storage (CCS) technologieshave been developed. Chemical Looping Combustion (CLC) is a CO2 capture technologywith the CCS framework, and at Chalmers University of Technology in Gothenburg,Sweden, a 100 kW chemical looping combustor has been built.This project aimed to investigate to what degree air can replace helium as the uidizinggas for uid dynamical studies in a CLC cold ow model of the above mentioned 100 kWfacility. Experiments were performed using air and helium separately as uidizing gas andpressure data were obtained, which formed the basis for the comparison. The project alsoaimed to investigate uid dynamics in the uidized bed and study when the risk of sluggingoccuring was greatest. The results were presented in the form of figures and tables dividedinto pressure, concentration and standard deviation of the pressure.The results obtained showed that air as uidizing gas did not create the same uid dynamicsas helium over the entire fuel reactor.

To reduce emissions of carbon dioxide (CO2) Carbon Capture and Storage (CCS) technologieshave been developed. Chemical Looping Combustion (CLC) is a CO2 capture technologywith the CCS framework, and at Chalmers University of Technology in Gothenburg,Sweden, a 100 kW chemical looping combustor has been built.This project aimed to investigate to what degree air can replace helium as the uidizinggas for uid dynamical studies in a CLC cold ow model of the above mentioned 100 kWfacility. Experiments were performed using air and helium separately as uidizing gas andpressure data were obtained, which formed the basis for the comparison. The project alsoaimed to investigate uid dynamics in the uidized bed and study when the risk of sluggingoccuring was greatest. The results were presented in the form of figures and tables dividedinto pressure, concentration and standard deviation of the pressure.The results obtained showed that air as uidizing gas did not create the same uid dynamicsas helium over the entire fuel reactor.

Syftet med uppsatsen är att ta reda på vilka faktorer som ligger till grund för bankers riskklassificering av fonder. För att få svar på frågan sökte vi kontakt med de fyra storbankerna, varav tre kunde ställa upp på intervju (Handelsbanken, Nordea och Swedbank). Dessa banker intervjuades via telefon då detta var den bästa metoden enligt vår synvinkel. För att få mer klarhet i ämnet har svaren från intervjupersonerna kompletterats med publicerat material på respektive banks hemsida.Det som framkom efter insamlingen av allt material från bankerna var att samtliga banker använder sig av skalor för att presentera risk på fonder. Skalformatet samt färgsättning varierar dock mellan bankerna.

Information overload occurs when the amount of information exceeds the individual s capacity to efficiently process and use the information available. In this situation information instead of being an asset becomes a load. This interview study deals with college students experiences of information overload when working on their thesis. Focus lies on use of Internet based information resources. The main result was that the students experienced information overload in specific situations and steps of the process.

Ground work like blasting, piling and excavation has always had a great influence during the planning phase of a construction project since it can cause damages on adjacent buildings and have severe economic consequences. This thesis deals with how vibrations caused by ground work influence near-by buildings and what methods geotechnicians and construction entrepreneurs use to handle these risks.The purpose of this thesis is to explain risk management in relation to ground work. In order to achieve this I have used a qualitative method by interviewing a geotechnician and a ground work contractor who possess knowledge and experience useful to this thesis. The result shows that vibrations from ground work spread through the ground as seismic waves that cause displacements and packing in the ground visible in adjacent buildings as cracks and subsidence damages. Geotechnicians study ground work vibrations by means of ground investigations and experience from previous projects in order to produce a risk analysis that entrepreneurs can use to reduce damages.

SAMMANFATTNINGEn utlandstjänstgöring är ingen enskild angelägenhet för den försvarsanställde utan påverkar hela familjen. Omstruktureringen från allmän värnplikt inom Försvarsmakten till en yrkesarmé med obligatorisk utlands- tjänstgöring har lett till ökat antal berörda anhöriga. Det är väsentligt att stödet till de anhöriga och speciellt till barnen kommer i fokus.Studien riktade sig till de anhöriga och deras uppfattningar kring utlandstjänsten och anhörigstödet. Deltagarna bestod främst av partners eller föräldrar till försvarsanställda i utlandstjänstgöring. De flesta anhöriga som deltog i studien ansåg att anhörigstödet var tillräckligt bra och att deras uppfattning av utlands-tjänstgöringen i stort överensstämde med deras förväntningar. Utlandstjänstens påverkan på barnen kan kopplas samman med hur föräldrarna klarar av att hantera situationen.

The purpose of this thesis is to examine how novices set about when they search for information. Marchionini's information-seeking model is the theoretical starting point, which is supplemented by theories of other specialists within the field, such as Chowdhury; Harter; Large, Tedd and Hartley. As method a questionnaire survey was used. The questionnaire was sent to 96 students at IHM Business School in Gothenburg and 57 questionnaires were returned. The results show among other things that the majority of the students used highly interactive search strategies, and they did not plan their search before they carried out the search.

The main purpose of this work was to examine the information behavior of nonfiction publishing Company editors. Three problem areas were presented and expressed in the following questions:- What is the information need of the editor in every day work?- Which sources of information do the editors use when they are looking for information and how do they make use of them?- Are there any factors that have an influence on the information behavior of the editors and in what way do the factors effect the information behavior of the editors in their everyday work? And finally, do the editors experience any factors as barriers to information behavior?Six editors, all with academical background, all employed in different publishing companies were interviewed. The result of this study have been analysed within a theoretical framework influenced by the work of Tom Wilson, Lars Höglund and Olle Persson and Block and Lagberg. The result shows that the editors had various regular needs of information in their every day work.

Syftet med studien var att undersöka hur människor upplever och hanterar risken att bli utsatt för hot och våld från klienter i arbetet. En kvalitativ ansats valdes vilket innebär att fokus har lagts på subjektiva upplevelser och erfarenheter av studieområdet. Studien genomfördes gentemot Socialtjänsten från två kommuner och urvalet bestod av intervjuer med elva socialsekreterare vars arbete innehåller myndighetsutövning och kontakt med klienter. Analys av data gjordes enligt induktiv tematisk analys. Resultaten visade att det föreligger en risk att bli utsatt för hot och våld av klienter men den upplevs vara liten.

When the producers? responsibility for packaging was introduced in Sweden in 1994 the industry set up public recycling stations to facilitate the collection of the waste material. In order to establish recycling stations at suitable locations the municipalities assist the industry?s service organization for operation of the recycling stations, the Package and Newspaper Collection Service (Förpacknings- och tidningsinsamlingen, FTI). The objectives of this thesis are to improve the service of the public recycling stations within Lidingö town and to increase the accessibility to these stations for the inhabitants of Lidingö.

In an attempt to prevent ground damage and to reduce harvesting costs, StoraEnso's districts Värmbodal and Fryken, selected a number of final felling areas where the base roads have been marked by planners in the districts. The parties involved in the experiment are mainly planners, harvester operators and forwarder operators. The purpose of this paper is to determine the findings of this trial and to find cost savings or lost revenue. This has been done with a sample of interviews from the involved parties who logged the chosen felling areas. Literature about the interview process has been used to facilitate data collection, interpretation and analysis of the material. If we look at profitability based on assumed income and expenditure, revenue per MWh would be 63 SEK.

Information overload is by no means a new concept, but has come to prominence the last decade. A generally accepted definition of the phenomenon does not exist. The main question in this master thesis is how to define information overload in order to create a connotative concept for information science. This thesis reviews the nature and causes of information overload, and considers possible solutions, both individual and technical, and their relevance to the information professional. The review of the results shows that researchers seldom or never give a legible definition of what the concept information holds.

Customer information is to be seen as an essential part in service development. The company should be aware of how their customers experience their services. The company can get access to customer information through complaints from their customers. All information obtained from the customers is not possible to use when developing new and existing services. The information has to be analysed before it is possible to use it for service development.This paper describes if Scandinavian Airlines (SAS) uses their customers as a source of knowledge when developing new and existing services and in that case how.