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Den psykosociala arbetsmiljöns betydelse för det sociala arbetet : En kvalitativ studie av socialsekreterares upplevelser
The study aims to gain insight into how social workers perceive their psychosocial work environment and examine whether this effects the performance of their duties. The study mainly addresses the shortcomings of the psychosocial work environment of Social Services and the implications it entails for social workers health and wellbeing. The psychosocial work environment includes physical and psychological factors therefore the study's interpretive framework consists of organizational theoretical and social psychological concepts and previous research on the subject. We examined the organizational and social psychological connections to social workers perception of their work environment with a qualitative approach. The empirical data was collected through interviews with four social workers in a municipality in central Sweden using a semi-structured interview guide.
KVARTERSINTEGRERING
Through the different stages of life people have different requirements for their homes. The requirements changes depending on people?s life situation, lifestyleand age. Depending on where people are in life they live in different place, often in areas with other people who are in the same stage of life. In Sweden, this separation has always been noticeable, sometimes more than other.
Etablering och Integrering - en undersökning av samarbetet mellan Arbetsförmedlingen och flyktingmottagningen i en mellanstor kommun i södra Sverige
The aim of this study is to describe and analyse the cooperation between the public employment service and the refugee reception in a medium-sized municipality in southern Sweden on basis of the establishment reform. The study examines how the collaborative process is regarded when it comes to implementation of the reform, and when it comes to the directives and resource allocation between the employment services and the refugee reception. The study also focuses on the deficiencies and the benefits that can be discerned with the establishment reform at local level.A qualitative data collection method has been used. It is semi-structured interviews with workers from the public employment service and the refugee reception. Information materials and evaluations that various authorities have made have also been investigated.The study concludes that it is important that the directives are clarified and that a new local and regional agreement will be established on paper.
Agila metoder ? en kartläggning av teori och praktik
In recent years, agile software development methods have become increasingly popular throughout the world. Today there are a number of different agile methods and they all rest on the Agile Manifesto that was formulated in 2001 as a reaction to the traditional software processes.The aim of this thesis is to make a survey of some of the agile methods used today and to see how they are being used in practice. It consists of two parts: a literature study and an interview study with people working in the software business. First, a definition of agile methods is proposed and a number of different agile methods are described. Second, the interviews are being analysed with special focus on communication, collaboration, expectations and results.
Kulturpolitikers syn på folkbiblioteket ? en studie i Västerbottens inland.
The main purpose of this Master thesis is to illuminate the understanding of local politicians regarding the public libraries and the librarians. We argue that the local politicians´ opinions regarding public libraries and librarians influence the way they act and react in their roles as politicians.In order to achieve the aim of this thesis we focused on following questions:What are the opinions of the politicians:- regarding themselves in relation to the public library?- concerning public libraries in general and its functions especially in the municipalities of their own?- concerning the librarians and their work in a public function?What are the conclusions to be drawn regarding the politicians´ interest and commitment to public libraries in the politic daily-life of the municipalities? Our empiric material consists of qualitative interviews with six politicians elected in two municipalities in the interior of Västerbotten, a northern sparsely populated district. In order to distinguish the various opinions that emerge from the material, we apply a phenomenographic approach. The analysis result we present in three conceivable categories in order to express the different opinions.In general our study points at a positive and favourable attitude to the public library, and all the respondents assume that the municipality ought to offer this service.
Produktkalkylering i ett mindre tjänsteföretag : en fallstudie av ett företag i el- branschen
Den allt hårdare konkurrensen på marknaden gör att det blir alltviktigare för mindre tjänsteföretag att utvärdera sitt val avproduktkalkyl.Syftet med denna uppsats är att undersöka El- Företaget AB:sproduktkalkylering samt ge förslag till eventuella förbättringar genomatt jämföra med befintliga och lämpliga produktkalkyler.Resultatet i denna undersökning visar att påläggskalkylen är den mestlämpade kalkylmetoden för El- Företaget AB. Företaget använder sig avdenna modell idag men i slutsatsen har vi konstaterat att det krävsförbättringar. Dessa förändringar bör genomföras för att företaget iframtiden ska kunna jämföra och kontrollera sina kostnader på ettbättre sätt.Because of the competition on the current service market it is moreimportant to minor service companies to evaluate there choice ofproduct calculation.The purpose is to examine El- Företaget Ab:s product calculation andsuggest possible improvements by comparing with existing andappropriate product calculating- methods.The result in this survey shows that absorption costing method is themost suitable one to use by El- Företaget AB. The company uses thismodel today but through the conclusion we have worked outimprovements. These changes will be made to compare and controltheir cost in a better way in the future..
Skolkuratorers handlingsutrymme i en pedagogisk kontext : En kvalitativ studie
The aim of this study has been to highlight how school social workers experience their discretion, and furthermore how they feel about working in a context mainly dedicated to teachers. The study is executed with a qualitative research method where ten interviews with school social workers, in eight schools in the area of Stockholm have been conducted. The theoretical framework used to analyze the results was discretion, street-level bureaucracy and human service organizations.The main findings of this study imply that the most important ambition of the social work that was conducted in the schools was to help the students reach their knowledge goals. The assignment is, however, not clearly defined, which has lead to school social workers defining the mission and goals themselves. They all have wide discretion and great possibilities to decide how to execute their work, but how they use the freedom that was given seems to vary among them.
Kvinnors våld mot män i nära relationer : En kvantitativ undersökning av socialarbetarnas föreställningar
Intimate partner violence (IPV) is a recognized social problem. The IPV is common in all types of intimate relations, this essays purpose was focused on the violence performed by women against men. To find the social workers conceptions the study conducted a survey sent to local social service in Sweden. The essay had a statistic approach to visualize the social workers conceptions, and a discursive approach to focus on the language used in text answers. Different aspects of the violence were explored to find the conceptions.
Characteristics of Swedish gilts at service and producers? opinions about gilt production
In Sweden, selection for leanness in pigs has been going on for almost a century. This sometimes results in gilts and sows being too lean and consequently in a risk for reduced reproduction and health status. The Swedish recommendation includes that gilts should be mated after seven months of age, after one documented oestrus, at 120-140kg live weight and with a backfat thickness of 16-20mm. Five gilt producing herds were visited and records of age, heart girth (for weight estimation), body condition (visual estimation), backfat thickness and exterior were made. The same records were also taken in four gilt buying herds on newly purchased gilts.
Diet och identitet : Analyser av kol- kväve- och svavelisotoper på indivier från det kristna senvikingatida gravfältet i Björned, Torsåkers socken, Ångermanland
This paper deals with the late Viking age/early medieval grave field in Björned, Torsåker parish, Ångermanland County in northern Sweden. The grave field in Björned is rare because it has all the signs of being Christianized before the surroundings. This awakes questions such as if the people of Björned came from another place and brought the religion with them or if someone else did that for them. To find these answers I have analysed the stable isotope ratios [delta]13C, [delta]15N and [delta]34S in human bone collagen. Through these stable isotopes we can not only see what the people consumed but also where their food had its origin.
Kriskommunikation : Hur företag med hjälp av en modell kan hålla huvudet kallt genom en kris för att bevara kundens varma attityd till deras varumärken
Syftet med undersökningen är att arbeta fram en modell för hur företag bör arbeta innan, under och efter en kris för att bevara sitt varumärke. Studien baseras på en kvalitativ undersökning där primärdata insamlats via intervjuer med sex experter inom området kriskommunikation. Ett abduktivt tillvägagångssätt har används då fokus växlat mellan empiri och teori, men där största fokus legat på empirin. Teorin har insamlats via litteraturstudie där vetenskapliga artiklar hämtats från olika databaser, såsom google scholar och ABI/inform. Slutsatsen genererar i ett verktyg i form av en modell som ger riktlinjer på hur företag kan arbeta innan en kris för att förebygga och förbereda. Den visar även på hur företag arbetar under en kris för att minimera skadan av den samt hur de på bästa sätt kan återhämta sig från den.
Odefinierade platser i staden : med studie i Söderälje
The purpose of this master thesis is to attract attention to the undefined spaces of our urban landscape and emphasize the need of these spaces in the city. The different values of these spaces are here clearly presented so that they can be considered when real estate developers show a particular interest in any one of these undefined spaces.
The term undefinied spaces can mean a lot of things. The spaces that I now choose to define as undefined spaces are neither planned nor designed. It could for instance be a piece of leftover land in between two residential areas, or as times change, a formerly planned area might be forgotten and left to its own.
Bryr sig företagskunder om leverantörens corporate image? : Betydelsen av leverantörens corporate image vid köp av kunskapsintensiva IT-konsulttjänster.
Background: Critical conditions to become an attractive supplier of knowledge based IT-services in the B2B market are many. Besides the fact of supplying a service of high quality one must as a supplier communicate values which are understandable and desirable for a new buyer. Buying a knowledge based IT-service involves several risks; the consultant might not have sufficient knowledge or have difficulties understanding the corporate culture and collaborating with other staff within the client?s organization. Since services are intangible offers and it can be intricate to put right price level for something which can only be evaluated when the project is finished, puts severe strain on suppliers competing with other companies in the same market when looking for new clients.
Dagens agenda: Nöjd kund, Fastighetsföretagens syn och arbetssätt för att få nöjda hyresgäster i Malmös bostadsområden.
Sammanfattning
Titel: Dagens agenda: Nöjd kund
Fastighetsföretags syn och arbetssätt för att få nöjda hyresgäster i Malmös bostadsområden.
Författare: Stina Pettersson & Isabella Gadde
Avdelning: Teknik och Samhälle vid Malmö Högskola
Handledare: Peter Hansson & Sarah Jaxell
Syfte: Syftet med rapporten är att göra en undersökning av hur fastighetsföretag arbetar med service i centrala Malmö samt i Malmös ytterområden som Fosie, Hermodsdahl, Holma, Södervärn och Bellevuegården. Vi vill få fram om fastighetsföretag arbetar med service på olika sätt i olika områden, inre samt yttre områden. Vi vill få reda på hur fastighetsföretag skapar trivsel för deras bostadsgäster i inner- och ytterområden i Malmö. På så sätt försöker vi skapa en helhetsbild av hur man arbetar med service och kundrelationer i inre och yttre bostadsområden i Malmö.
De tre frågeställningarna lyder:
- Hur arbetar fastighetsföretag för att få nöjdare kunder?
- Vilken inställning har fastighetsföretag till att skapa trivsel och nöjda kunder?
- Skiljer sig fastighetsföretagens arbetsinsats för att skapa nöjda kunder i olika bostadsområden?
Metod: De tre frågeställningarna har undersökts med hjälp av kvalitativ forskningsmetod.
Cupsystemet - En kvalitativ fallstudie av en mobil webbtjänst
The thesis describes the following main question:
Will the administrative labour during football tournaments be made easier with
the help from a mobile web service or will it convey to unnecessary extra work?
To be able to give a good and qualified answer to this question, the thesis
will in
the beginning describe how the technique for such a system might look like and
also describe the existing administrative moments during a football tournament,
this is too give the reader a deeper understanding for further reading. The
thesis
then goes on to describe a concrete system which is tested on three football
tournaments. On the basis of the tests, interviews and through analysis of these
the thesis will be able to answer our questions.
The result which we present in the thesis have unfolded through testing of the
system on three chosen football tournaments. The differences in way of labour
pre and post the system have been analyzed and through interviews the value
of these changes have been assessed.
The results achieved in the thesis are as follows, the presented mobile web
service does not only decrease the total work effort made by the tournament
officials it also speeds up their work.