Att maximera sjukhusens och räddningstjänstens täckning av befolkningen är en viktig säkerhetsfråga som diskuteras inom bland annat hälsovårdsplaneringen. Geografiska informationssystem (GIS) kan användas som ett hjälpmedel för att analysera och presentera andelen befolkning som är utanför sjukvårdens täckningsområden och även visa variationer på täckningsområdena när anläggningar slås ihop eller läggs ned. Syftet med arbetet är att presentera en ny, vektorbaserad nätverksanalys i GIS-miljö för att undersöka hur täckningsområdena för räddningstjänsten i Uppsala kommun påverkas.För att utföra nätverksanalysen användes data från Nationella Vägdatabasen (NVDB) över Uppsala kommun. Attributen som användes från NVDB innehöll information om framförallt hastighetsbegränsningar, väghierarki, tid, restriktioner och gatunamn. Täckningsområdena beräknades med ArcGIS och tilläggsprogrammet Network Analyst och resulterade i en översiktlig karta med räddningstjänstens insatstider och även enskilda insatskartor.

Bakgrund: I en artikel i nättidningen E24 menar Isacson (2009) att den finansiella krisen uppdagat att förtroendet för de svenska storbankerna har minskat och det visar sig genom att många kunder valt att lämna sin bank. När kunderna inte längre är lika lojala som de varit tidigare är det viktigt att bankerna arbetar med att återfå kundernas förtroende. Då bankerna är en del av tjänstesektorn innebär det att de anställda är av stor betydelse för att kunderna ska välja en specifik bank och därför spelar rådgivarna på kontoren en viktig roll i förtroendeskaparprocessen.Syfte: Syftet med studien är att utifrån rådgivare på de svenska storbankerna Swedbank, SEB och Handelsbankens perspektiv identifiera hur kundernas förtroende byggs upp och bibehålls för respektive bank. Studien undersöker även hur svårigheter som framträder vid en förtroendeupplösning hanteras.Metod: Studien bygger på kvalitativ metod där det empiriska materialet består av intervjuer med 14 rådgivare och två kontorschefer på tre olika banker i tio olika städer.Slutsats: Hur förtroendet byggs upp och bibehålls hos kunderna är likartat hos de olika bankerna även om det finns skillnader i deras sätt att arbeta. Förtroendeskaparprocessens tyngdpunkt läggs på det personliga mötet.

The aim of our study is to ascertain whether a hanging suspension fluorescentlamp for a private home environment is going to be attractive for a largeaudience. We want to open up for new uses of fluorescent lamps as lightsources.The main approach in this work is how to design a fixture with fluorescentlamps as a light source that will meet the requirements and requests of thehome environment could look like. At the same time we want to make a newimpression of how a fluorescent light source.Primarily we used a quantitative method, but this was rejected after a pilotstudy. Instead we used a qualitatively based method in the sense that weconducted a group interview as well as individual interviews.Based on data from the interviews and our preliminary work a prototype wasbuilt. This prototype is a fluorescent fixture equipped with 2x14W T5fluorescent lamps, dimmed separately.

Purpose?This study has examined the information behaviour and perception of information in a group ofinformation users who have a critical approach to the media and the information supply. Some of them call themselvesor are being called conspiracy theorists. The purpose was to examine how their information behaviour is influenced by the belief that the information is biased or inaccurate and what the information behaviour looks like when the user searches for discrepancies rather than a response to a question.Method?The study is based on transcribed interviews and email responses to interview questions.

The explosion of information technology has given users direct access to an ocean of information. Increased availability puts increasing demands on the ability of students and researchers to search for, filter, and structure information. In response, the role of the research library has shifted from being primarily an information resource to being an educational resource with a focus on teaching users what is known as information literacy. This thesis is a study of user-education at the Karolinska Institute Library KIB, the largest medical library in the Nordic countries. KIB has invested significant resources in developing user-education, and has a full-time user-education developer and a formal pedagogical platform for user-education.

Aim: The aim of this study was to analyse how corporations can learn from past issues and corporate crises and to see how they use this knowledge in the management of subsequent issues and corporate crises. Furthermore, the influence of media on the possible intensification of the issue or corporate crisis, but also its impact on the company?s usage of knowledge management, was to be analysed.Method: The study was carried out through a case study method, in the hope of being able to analyze how a company makes use of knowledge management in the communication that occurs during issues and corporate crises. A semi-structured interview was conducted, with the head of public relations of the chosen company as a respondent. The purpose of the interview was to analyze the underlying factors behind a specific way of communicating.

Inledning: Risken för återinskrivning minskar om patienten har kunskap och kan hantera hjärtsvikten utifrån egenvårdsråd. Förmågan att ta till sig information har även en central roll i detta. Hjärtsviktspatienter med dålig följsamhet i sin egenvård av sjukdomen skrivs oftare in än de som har bra följsamhet. Minskad förståelse och kunskap kring sjukdom leder till minskad möjlighet för patienten att förstå information, läsa och följa medicinska rekommendationer samt skriftliga och muntliga instruktioner.Metod: Ett frågeformulär delades ut till patienter på två hjärtsviktsmottagningar i Mellansverige. Skillnader mellan skriftlig information testades mot skriftlig och muntlig information och analyserades med Mann-Whitney U test.

Background: Intimate relationship violence is physical, psychological or sexual violence that a person is exposed to in a relationship. There is a strong correlation between intimate relationship violence and mental health problems. A psychiatric ward at a hospital in Sweden, is working with a new routine. According to this routine every new patient should be asked about intmate relationship violence as a part of the admission interview.Objective: The objective of this study was to study how the healthcare personnel is working with the routine, and also to study response rate, interventions and how the work has developed over time.Method: A quantitative study with a retrospective and descriptive studydesign. One hundred and two medical records were reviewed.

Based on different integration policies, we aim to examine how five municipalities in Stockholm County are working to promote integration at a local level with focus on voter participation and to some extent, representativeness among foreign-born. Statistics provided by SCB shows that foreign-born tends to vote to a lesser extent than those born in Sweden. Further, we aim to examine the implementation of two policy documents established at a national level concerning integration in contrast to policy documents established at a local level in each different municipality. Further, we aim to examine summaries of actions taken in response to the local integration programs, as well as personal interviews. Each municipality will be considered separately, but we thus seek to make a comparative study.

Background and problem: There is a continuous debate regarding incentive programs in public companies. Since the global financial crisis and the subsequent recession in 2008, the criticism has reached even higher levels. Various regulatory authorities as well as influential external actors require stronger regulations and limitation of the monetary compensation in publicly held companies. Share-based payments are based on the development of the market value of the company. This means there is an existing relation between the owners? and the managers? interests.

Real estate financing is one of the key figures for financial success and fundamental to asuccessful business. Funding will come in several different ways, from existing cashflows andassets to new capital requirements which are aimed at different markets.These markets are constantly changing and since the recent financial crisis, there have beenadjustments and austerity measures which led to that the banks have become more restrictive intheir lending.The real estate industry is characterized by both long-term and short-term thinking that ischaracterized by a solid continuity. Our thesis discuss how the demand is in the real estatebusiness and how mature the Swedish market is for junior financingwith focus aroundmezzanine debt and where are we headed in the near future.We've reached out to the key players in the industry on both the buy and sell side of real estatefinancing but also people between lenders and borrowers that handles transaction advice. Tohave been able to implement the analysisa survey and simulation of an investment calculationwas created. This questionnaire was answered by many real estate companies with senior peoplethat had operational positionsmost associated with corporate commitments.

Syfte: Syftet med denna studie var att se hur och varför volatiliteten påverkades i DJIA, S&P 500 och NASDAQ Composite under IT-bubblan.Metod: Års- och månadsvolatiliteten för DJIA, S&P 500 och NASDAQ Composite har beräknats under 1995-2004 med hjälp av data från Yahoo Finance.Empiri: Resultatet visar att volatiliteten var väsentligt högre i NASDAQ Composite än vad den var i S&P 500 och DJIA som i sin tur höll en liknande volatilitet i förhållande till varandra.Analys: I analysen framträdde det att volatiliteten blev väsentligt högre i samband med att bubblan sprack under maj 2000 fram till dess att paniken lade sig kort efter maj 2002. Det fanns en hög överensstämmelse mellan denna rapport och övriga tidigare studier. Teorierna var mestadels väl applicerbara.Slutsats: Volatiliteten för DJIA, S&P 500 och NASDAQ Composite var som högst mellan 2000 och 2002 under undersökningsperioden 1995-2004. IT-bubblan uppstod samt sprack till följd av irrationellt investeringsbeteende bland investerarna på aktiemarknaden och paniken som uppstod efteråt gjorde att volatiliteten på aktiemarknaden höll sig förhållandevis hög fram tills den lade sig kort efter maj 2002. NASDAQ Composite hade högst volatilitet till följd av IT-bubblan medan DJIA och S&P 500 hade likvärdig volatilitet.

At the workplace, different types of discussions take place, where employers meet members of staff. Some of these discussions take the form of an employer correcting a member of staff; that is the employer wanting the member of staff to change his/her behaviour. The correcting discussion has a very important role within labour legislation as it is often this measure that the employer takes to bring about change. If this does not happen then more severe disciplinary measures like a warning or giving notice will be necessary. This paper is about the employer's role in the corrective discussion. How an employer can work with the corrective discussion but also what effects can be experienced due to the discussion. To understand how an employer experiences the corrective discussion, 98 employers within a municipality have received a web questionnaire via the computer program Esmaker. Of these employers 68 answered the questions, which is a response of barely 70%.

 Background: Self-injury can be defined as deliberate harm one's own body without conscious intent to commit suicide. These patients need skilled care. Purpose: Illuminate nursing staff attitudes and treatment of patients with self-injury behaviour for individuals diagnosed with borderline personality disorder. Method: A general literature study has been made. Based on the objective was a literature search in various databases with ten relevant articles were selected and reviewed.

The purpose of this article is to investigate how and from which sources librarians collect information on their profession with respect to factors that are important for their work. In order to achieve this goal, a questionnaire-based survey will be conducted at three medium-sized central-public-libraries in southern Sweden. Using this survey, I wish to answer the following four questions: To what extent do librarians acquaint themselves with changes and developments within regional and cultural policy arenas important to their work? To what extent do librarians acquaint themselves with information using conferences and library debates that are focussed on changes and developments relevant to their work? Do librarians consider that they have enough time within the limits of their work hours to follow developments within the librarian profession, for example with respect to developments within information technology, and how would they appraise the future demand for information technology-based services at the library? From which source(s) do librarians collect information relevant to their work? The theoretical basis of this paper can be compared to a radar as it scans subjects-of-interest to the organization in the field of business intelligence. This investigation uses a quantitative method, with data collected via a survey consisting of 13 questions.