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4778 Uppsatser om Relationship marketing and customer relationship. - Sida 62 av 319

Kommunikation : mellan reklambyråer och deras uppdragsgivare

Today many companies are using advertising agencies in marketing. That makes the advertising agencies responsible for delivering their clients messages and values to the final customer. Therefore it is very important that communication between an advertising agency and their client works in a way that they have similar marketing goals, despite all the factors that may distract this communication.The object of this essay is to study communication between advertising agencies and their clients, especially when it comes to setting up goals and that way highlight the problems that may occur and to make both the advertising agencies and their clients understand the importance of successful communication.We have done our research by interviewing representatives from advertising agencies and clients to advertising agencies. The interviews have given us some understanding on the subject which we have based our theories on, so we have used an inductive and hermeneutic approach to the subject.By modifying the theories we chose from the beginning and adapting them to the results of our research we have tried to show the advertising agencies and their clients the importance of effective and reliable communication between them. We also want to highlight the problems that may occur in the communication and give advice that hopefully can be used to improve the communication.The communication seems to work well and so does, according to our interviewees the co-operation overall.

Hönan eller ägget? Orsakssamband mellan utveckling av banksektorn och ekonomisk tillväxt? : Studie av de nordiska ländernas banksektorer och ekonomiska tillväxt

Purpose: The purpose of this thesis is to study the causal relationship between bank sector development and economic growth in four Nordic countries (Sweden, Finland, Denmark and Norway).Method: Our thesis is based on a quantitative method. The study consists of a compilation and analysis of key financial indicators that represent economic growth and bank sector development. A Granger causality test has been conducted on the time series in order to measure the causal link between economic growth and bank sector development.Theoretical framework: The study is based on the theory of endogenous growth and the causal relationship between bank sector development and economic growth also known as the demand following and supply leading hypothesis. Results: The results of the four countries are ambiguous. Except for Denmark, that follows the supply leading hypothesis, the remaining countries do not show a unanimous result..

Ekonomiskt bist?nd och brottslighet i Sverige

This study examines the connection between Sweden`s crime rate and financial aid, focusing on the effects of social spending on different types of criminal activity in the Swedish municipalities between 2000 and 2022. Using theories such as social support theory and utility maximization, the study investigates the relationship between economic assistance and crimes like theft, attempted murder, drug offenses, and assault. The results suggest a complicated relationship: financial aid is associated with a rise in drug offenses and assaults but a decrease in larceny and robberies, when controlling for all observed and unobserved time invariant factors in the municipal factors (a fixed effects panel data model). However, when we test our model for robustness, the effects disappear meaning that other factors that are time varying in the municipality are biasing our estimates. Examples for this may be factors like peer pressure, substance addiction, and socioeconomic conditions that have a considerable impact on criminal conduct, financial aid alone may not be adequate to curb crime.

Marknadsföring av en god sak : Marknadsföringens karaktär inom insamlingsbranschen

This study will focus on the fund raising market and what characteristics that can be found in marketing in this market. The donations to fund raising organizations has increased lately and therefore we found it interesting to study how their marketing has developed over time and what risks that can be found. When talking about marketing in fund raising organizations it?s difficult to not include the donors. Therefore have we also studied what value creates for the donors and how the organizations work to gain their trust.

Institutionaliserat intresse? : hur ser Investor Relationsavdelningar i Norden på institutionella ägares intresse för Corporate Sustainability

Customer Relationship Management (CRM) ämnar hjälpa företag att förstå kunders beteenden för att möjliggöra förvärvandet av nya kunder, underhålla befintliga relationer samt skapa lojalitet. Förståelsen för hur företag bör hantera kundrelationer har fått stor uppmärksamhet under de senaste åren vilket har utmynnat i relationsmarknadsföring på one-to-one nivå. ICA är det enda företaget inom den svenska dagligvaruhandeln som erbjuder sina kunder skräddarsydda, individuellt anpassade erbjudanden. Denna uppsats syftar således till att undersöka hur ICA använder CRM i ett försök att skapa mer lönsamma kundrelationer genom one-to-one marknadsföring. Studien genomfördes huvudsakligen genom intervjuer med två nyckelpersoner inom CRM på ICA.

Konsten att skapa och behålla  långsiktiga affärsrelationer  : - en studie av vilka faktorer som påverkar Roupéz kundrelationer 

Det har inom området marknadsföring skett en förskjutning av fokus, från enbart aktioner i syfte att öka försäljningen till att företag i dag vill skapa en relation med sin kund. Tanken bygger på att företagen ur ett långsiktigt perspektiv ska vinna på att delta i relationen, även om relationen ibland medför ökade kostnader, andra uppoffringar och utbyten av bland annat känslig information. Vi har undersökt fenomenet genom att läsa litteratur inom området samt utfört en egen undersökning av Roupéz kunder där vi fått fram vilka faktorer som är viktiga för att en långsiktig relation ska existera. Vi har också haft tillgång till tidigare undersökningar som gjorts åt Roupéz. Roupéz är verksamma inom profil och presentreklambranschen. Deras mål är att på ett enkelt och rationellt sätt stärka kundens varumärke genom att fördjupa kundrelationen och öka teamkänslan hos personalen. Roupéz startades år 1989 och har kontor i Värnamo, Jönköping och Växjö. De faktorer som är viktiga vid skapandet och bibehållandet av en relation av affärskaraktär är enligt litteraturen, vår egen studie och de tidigare undersökningarna att företagen arbetar i interaktion där det sker utbyte socialt, utbyte av information men även utbyte i processer så som produktion.

Didaktiska implikationer i lärares samhällsuppdrag : Uppfattningar om demokrati och biologiskt ämnesstoff hos blivande lärare

In today?s school in Sweden the assignment of community encompasses mediated values and education of democracy as well of single subject matters. What does it mean then, that teachers have a certain kind of idea of democracy, and what implications may biology have for the assignment of community? In upper secondary school there are quite many courses in biology with a national curriculum, and findings show that students of teaching perceive or think of biology as helping to promote the dual-purpose of teaching. In this study, the author of the paper has interviewed four future teachers of upper secondary school with biology as one of their main subjects.

Nyhetens behag: En textanalytisk studie av litteratur som bygger på nyhetshändelser

The purpose of this Masters thesis is to examine literature on current media events. We see a close relationship between this literature and the media society where we relate Manuel Castells theory of the network society. In this thesis we have chosen books which give different views on three major media events in Sweden: 1 the assassination of Anna Lindh, the former Swedish Minister for foreign Affairs; 2 the Knutby murder and; 3 the Tsunami disaster in Southeast Asia. These books combine fact and fiction in their writing which in media science is called faction. This form of writing has similarities to genres like new journalism and documentarism and can be problematic for the reader in terms of genre expectations because of the mix of fact and fiction.

Mobiltelefonin, det sjunde massmediet : Mobiltelefonens lämplighet som relationsmarknadsföringskanal.

Den här uppsatsen behandlar mobilmarknadsföring och ämnar svara på frågan om hur lämplig mobiltelefonen egentligen är som relationsmarknadsföringskanal. Vi har funnit de metoder som är vanligast förekommande för att sprida reklambudskap och jämför hur bra de uppfyller kraven för att vara relationsskapande. För att utröna detta har vi intervjuat branschkunniga personer från två av landets största mobiloperatörer samt personer som arbetar på nordiska mobilmarknadsföringsbyråer. För att mäta styrkan hos mobilmarknadsföring som relationsfrämjande marknadskanal har vi genom modeller från relationsmarknadsföringen skapat ett eget ramverk vilket vi applicerat på olika marknadsföringsmetoder via mobiltelefonen. Resultatet av vår studie visar på att mobilmarknadsföring kan användas för att bygga långsiktiga, ömsesidiga och vinstgivande relationer, vid rätt användning.

Vingar som bär och management by walking around- En fallstudie om politikers respektive förvaltningens ledarskap på kommunal nivå

This essay studies the practice of both the political and the administrative leadership at the municipal level from the point of view of the politicians and the chief officers leadership role, and the relationship between politicians and administrators. I discuss and analyse how politicians and senior officials practice leadership, differences or similarities and if their practice of leadership raises any challenges in a democratic framework at the municipal level. I conducted interviews with the municipal political leader and the head of administration at the municipal level in Karlshamn and Sölvesborg. In the analysis I discuss communication as a leadership process which highlights ?enabling elements? and potentials of the leadership process.

Välbefinnande och Kognitiv Prestation : En experimentell studie om positiv sinnesstämning främjar kreativitet och flexibelt tänkande

The purpose of the study was to investigate, through an experiment, if positive mood promotes creativity and flexible thinking. Participants were a total of 93 college students. The main hypothesis was that subjects induced with positive mood would perform better than subjects induced with negative mood, at a test reflecting creativity. To further explore the implications of priming (subliminal manipulated moods), a neutral control group was included. The cognitive test used in the study was Duncker´s The Candle Problem, a test which aims to get the subjects to apply flexible and creative thinking.

Kvinnors upplevelse av sexuell lust och sexualliv efter barnafödande

Historiskt sett har mycket förändrats inom den kvinnliga sexualiteten, kvinnorna har gått från att inte ha några rättigheter alls till att under 1900-talet få fler och fler rättigheter. Hjärnan har stor betydelse för den sexuella lusten och många faktorer påverkar kvinnans lust. Påverkande faktorer på kvinnors lust och sexualliv efter att de har fött barn är bland annat fysiska, psykiska och hormonella. Syftet med studien är att beskriva kvinnors upplevelse av den sexuella lusten och sexuallivet efter att de har fött sitt första barn. Författarna har intervjuat kvinnor om deras upplevelse av sin sexuella lust samt sexuallivet när barnet var 9-18 månader, då kvinnan förmodas ha uppnått en trygghet i sin föräldraroll.

Event Marketing, a way to be seen, heard and connected : Six case studies of Event Marketing as a promotional tool

Problem statement: In what ways do companies work strategically with event marketing?To answer the problem statement, the following research questions help us gain the necessary understandings:What role does event marketing play in a company?s marketing mix?What are the deciding factors that make companies select certain events?What objectives do companies have with event marketing?How do companies evaluate their event marketing?Purpose: Through analyzing multiple case studies of event users and event organizers, this essay attempts to gain an understanding of how companies work strategically with event marketing as a promotional tool.Method: Primary data collection was compiled through a series of six interviews of both event users and event organizers. This qualitative data has contributed towards the formulation of six case studies that outline the research findings. In addition to interviews, secondary data was compiled through literature, scientific articles, and internet-based materials.Conclusion: The findings of this paper show that event marketing is an integrated promotional tool that is used to further strengthen a company?s comprehensive marketing mix.

Cotonouavtalet - egenskaper och orsaker. En studie utifrån liberalistiskt och protektionistiskt perspektiv

The EU has for a long time had a special relationship with its former colonies in Africa Caribbean and the Pacific, called the ACP?countries. This relationship is about to change radically with the new partnership agreement signed in June 2000 in Cotonou. This essay aims to study the EU ?ACP Partnership Agreement from the perspectives of two different theories: The liberalist, free-trade policy theory and the nationalist/regionalist, protectionist theory.

Bibliotekariestudenters attityd till marknadsföring på bibliotek

: This bachelor thesis explores library students? attitudes towards marketing in libraries. The aim is to find out if they are interested in working whit marketing questions in their future workplaces. To perform the study the author used a questionnaire survey and 48 students completed the survey. The answers where converted into present form and 10 charts were created to show the result.

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