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10558 Uppsatser om Relationship building and management - Sida 17 av 704

Tillgänglighet i femtiotalshus : En fallstudie i tillgänglighetsbrister med åtgärdsförslag

This is a report about accessibility. For this project the accessibility of a building in the city of Halmstad was evaluated. It´s a three storey building with five apartments on each floor divided by two stairwells. These five apartments have since been divided into three different types of apartments. Each type of apartment has been assessed separately.

Det ansiktslösa ägandet, en pådrivare av utdelningar?: En studie i hur det institutionella ägandet påverkar svenska börsbolags aktieutdelningar

This paper investigates the relationship between dividends and institutional and foreign ownership in Swedish firms. We use a dataset which covers the Swedish stock market over the period 1999-2009. The institutional ownership is defined as mutual funds, pension funds and insurance companies and these are analysed separately. The study confirms the expected positive relationship between the level of institutional investors in a firm and the size of dividends. We also confirm? the expected negative relationship between foreign investors and the size of dividends paid by Swedish firms.

Dags att renovera : Effekten av kommunikation på relationen mellan företag och kunder i ett förändringsprojekt

Title: Time to renovate ? The effect of communication on the relationship between company and customer in a change situationCourse/subject:Busniess administration, Leadership, 15hpAuthors:Fredrik Elghag, Ossian OlssonTutors:Ingemar WictorKeywords:The Million Programme, Communication, Relationship Marketing, Tentant, Landlord.Problem formulation:How does communication affect the relationship between company and customer in a change situation?Purpose:Examining how different parts of a communication process affects customers trust, commitment and loyalty to their company.Theoretical framework:The starting point for the study?s theoretical perspectives have been Morgan and Hunt?s (1994) previous studies on relationship marketing and Laswell?s (1948) communication model.Methodology:The paper is performed with a qualitative research approach and a deductive approach to answer the research question. Personal interviews were conducted with four employees in real estate companies and two tenants in each company stock.Conclusion:We have found that communication affects the relationship between company and customer. Tentants have experinced credibility of businesses is important for them to have a confidence and loyalty in the relationship. .

Internet, relation och lojalitet : Best practice för bankmarknaden

Course:Business Administration, Master Thesis, Second Level, 30 Credits.Authors:Sara Frännlid and Helena RamstedtTutor:Jim AndersénTitle:Internet, relationships and loyalty ? Best praCtice foR the bankMarketPurpose:The study aims to explain how banks use electronic customer relationship management, eCRM, to create loyal customers. A figure will be created, which will enlighten the factors a bank should focus on when enhancing customer loyalty through the internet. Through interviews with two successful banks is it possible to study how a bank can successfully create loyal customers.Methodology:A qualitative method in terms of semi-structured interviews is used. The empirical results were then analyzed with the theory in order to contribute with a new figure.Theoreticalperspective:The theory describes how a bank can create a loyal customer over the Internet.

Bedömning av kunders uppfattningar och konsekvenser för strategisk utveckling :

This project has been created with the assistance of Fredells. Fredells is a Stockholm based company with a focus on the retail of building products. Fredells also produces prefab- or prefabricated products which are either completely or partially ready for assembly the moment they arrive to the building site. These prefab-products are primarily delivered to customers within the Stockholm region. The building industry is a conservative market where the incentive to changes has been relatively low compared to other industries.

Kvarteret Domherren: Urban Building : Bostad, kontor, butik & mötesplats

Projektet går ut på att radikalt öppna upp kvarteret. Öppna upp husets bottenplan till allmänheten, skapa en större offentlig plats, en mötesplats, samt tillföra butiker och studentbostäder. Dessutom skall husen kommunicera denna nya tillgänglighet..

TILLFÄLLIGA EFFEKTTOPPAR I FJÄRRVÄRMEN : Kan man med hjälp av lagrad värme undvika att de uppstår i betonghus?

Climate and environmental issues is now high on the agenda. We live in a generation that must try to solve some major environmental problems. Buildings and habitations account for approximately 40 % of Sweden's total energy today. To reduce this figure, as needed, more research in the field of energy efficiency is required.This thesis concerns the heating of buildings. The load on district heating is heavy during certain times of the day.

Kartläggning av order- och leveransprocessen för höghastighetsseparatorer hos Alfa Laval Tumba AB

The project description is to draw an extension or annex to the existing Nationalmuseum building from 1866.The annex is designed to complement Nationalmusems activities and contain internal and public functions. Artentering the building must not be crossed by public visitors. Art and staff must be able to seamlessly move betweenthe extension and the main building. The new building includes a public study room for scholars working withthe collection of art on paper, workshops, conservation studios, art spaces and warehouses. Additionally, theannex is designed to host a large number of office spaces.With the renovation of Nationalmuseum they intend to open up the today built in south atrium.

LÖNSAMHETSKALKYL AV FUKTSÄKERHETSANSVARIG VID RENOVERING : En fallstudie av ett projekt där ByggaF-metoden har använts

The so called ?ByggaF-method? is a relatively new Swedish method to stop moisture from being built into a building. The method should prevent damages on buildings as a result of mould growth and moisture. The purpose of the method is to include moisture control in the entire constructionprocess, from the projecting phase and all the way to the management phase. Up until now, there is no proof if the method is profitable or not and no studies have been made on the topic.

Flexibel isolering av fönster för att minska energiförluster

The first part of this essay is about a single-family house that we have planned and projected. Thesecond part is a deeper study in ways to further insulate windows when they are not in use.In the first part the building?s design and its most important construction elements are described.The planning of all major installations (heating, domestic water, ventilation, sanitation, electricity)are reported so that one can in principle start construction of the house. In addition there arecalculations done on the building?s energy management.The result is a two stored house angled toward the south.

Främjande av egenvård för patienter med typ 2-diabetes inom primärvården - diabetessjuksköterskans upplevelser

ABSTRACTBackground: The incidence of type 2 diabetes is increasing worldwide. Early intervention in form of medication, advice on self-management and lifestyle changes is necessary to avoid complications. Few Swedish studies are made on the diabetes nurse?s views on promotion of self- management.Purpose: To examine the diabetes specialist nurse?s experience of promoting self-management to patients with type 2 diabetes in primary care.  Method: A qualitative explorative study where eight diabetes nurses were interviewed. The interview guide consisted of semistructed questions concerning the promotion of self-management.Results: The diabetes nurse?s role in promoting patient self-management is significant, if resources are available in the form of adequate time for the patient and good team work.

De norska grottmålningarna och ljuset

The relation between the cave and the circumpolar light conditions has long been a part of the interpretation of the meaning of the Norwegian cave art. This paper explores the relationship by trading the concept of a sensory dichotomy between light and darkness for that of a perceptual relationship between the paintings, the environment and the light..

Påbyggnad av våningsplan medlättkonstruktion : En jämförelse av stommaterialen trä ochtunnplåt

The purpose of this thesis is to examinethe possibilities for adding a floor to anexisting building using the two materialswood and sheet metal profiles as the loadbearing structure. An apartment buildingfrom the 60s has been used as referencehouse. Two different suggestions for thedesign are presented in the rapport. Oneof them has been analyzed with wood andsheet metal as the load bearing structure.Using the old constructional calculationsand blueprints of the existing buildings,the load bearing capacity has beencalculated. In the calculation programFEM-Design the building has been testedwith the loads that an extra floor wouldgive.

Grönområde kontra bebyggelse : grönområdenas förändring i Älta, Nacka kommun

This essay shows how natural areas in Älta, a part of Nacka municipality southeast from Stockholm, been changed quantitatively and qualitative as a result of the increased housing construction in the area. Three issues are discussed. Namely: how has Ältas green areas been changed in sizes and quality in line with the settlement's expansion, what is the reason or the reasons to building of different types of accommodations, what has been and is the operators in connection with building of the different types of accommodations?The essay shows that the green areas has been decreased with over 2 km from 1901 to 2000 and in addition to these areas of approximately 1,1km been converted to a planned green structure. Älta has during the years gone through four eras of building types an era of small family houses ? an era of building one million houses on a national scale ? an era of terrace houses ? an era of sporadic building of different housing types (one family houses, pair houses, terrace houses and small blocks of flats).

Kartläggning och analys av tjänsteprocessen i IKEA-varuhus ur kundens perspektiv

This thesis has been done in collaboration with Peab Stockholm Building 3, which is a region within the Peab Sverige AB. The report is based on a survey and studies of Peab business management systems and production literature. For general information gathering has literature from well-known sources collected in libraries and through the Internet. It shows through the work that Peab has routines for experience feedback in the construction process, but that these procedures work in a small scale and the practical work experience feedback does not work at all. This is also something the construction industry in general also perceived as problematic. The questions in the report are of a wide scale and concerns construction errors cost, how the employees perceive that the company takes advantage of the skills and the mental stress in production line. The goal is to find how Peab Stockholm Building 3 will work on the experience feedback to allow for better productivity. In conclusion, the report author tries to demonstrate what can lead to increased productivity and improved work experience..

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