Den här rapporten innehåller två produktutvecklingsprojekt som utförts i samarbete med Bonaj AB. Bonaj AB är ett företag i Eskilstuna inom stål- och plastindustrin. De tillverkar bland annat trädgårds- och hushållsprodukter till Lindén international AB och Fiskars Brands, inc.Strax före sommaren 2007 uppsöktes Bonaj AB för att se om de hade något klurigt problem lagom till ett examensarbete. De hade ett problem ? en vitlökspress var omständlig att montera och därmed inte någon vidare lönsam historia.

For many providers of ERP-system, Poland is one of the most valuable markets in Central andEastern Europe. The Polish market for ERP-systems is still a growing market, especially; wecan see the low utilization of ERP-systems among small and medium-sized enterprises. Thisis due to several factors, primarily the cost of implementing the system and the necessary infrastructure.Subsequently due to the lack of knowledge, where there is no sufficientknowledge of the benefits arising from the use of an ERP-system in their business, and thereis a fear within the companies that its business would start stagnating.This paper investigates the implementation process of a Polish consulting company whichworks towards small and medium-sized businesses. The key success factors will be studied inthe implementation of ERP-systems, and the instance factors of the interrelationship betweenthe consultant and client from a consultant perspective. The review of the literature has beenidentified and discussed in relevance to the empirical study.