This paper describes the evolutionary development of an information system for a small company. The company performs overhaul of forklifts and cleaning machines. The company has already an information system that handles the reports from these overhauls but it needs a supplementary tool that assist the chief planner to plan forthcoming overhauls.It should be able to display coming overhauls in a timetable and eventually print them, either to a PDF file or to a document. The timetables this function produces will help the chief planner and the assemblers to get a good overview of their day-to-day work.The tool needs to be intelligent in that way that it takes into consideration were in the country different assignments will be performed. So that time consuming travels over great distances can be avoided.

This report is about how HDR (HighDynamicRange) can be created and used in combination with Tone mapping. This work has been carried out together with Kapsch TrafficCom AB in Jönköping.The objective of this project is to:Evaluate and investigate the effects given to pictures by HDR and tone mapping.Evaluate if the technology may lead to improvements in Kapsch?s systems.To construct a program which is able to handle some form of tone mapping or HDR-algorithm.These questions will be answered in this report:What kind of effects has HDR and tone mapping-algorithms on pictures?Can the HDR-technology give better data in Kapsch?s systems?The research method used in this report is called action research. This means the authors has investigated the technology by reading different documentations and by testing different algorithms to see what kind of result they give. The report describes some of the tests made to see if the technology is appropriate in Kapsch?s system.There is two smaller reports made by the authors which documenting some of the work.The first report describes the work with different settings for a camera to create pictures with HDR-quality.

En sammanfattning av uppsatsen på maximalt 8000 tecken..

Data warehouse system är något som har växt fram under 1990-talet och det har implementeras hos flera verksamheter. De källsystem som en verksamhet har kan integreras ihop med ett data warehouse system för att skapa en version av verkligheten och ta fram rapporter för beslutsunderlag. Med en version av verkligheten menas att det skapas en gemensam bild som visar hur verksamhetens dagliga arbete sker och utgör grundinformation för de framtagna analyserna från data warehouse systemet. Det blir därför väsenligt för verksamheten att de framtagna rapporterna håller en, enligt verksamheten, tillfredställande god datakvalitet. Detta leder till att datakvaliteten hos data warehouse systemet behöver hålla en tillräckligt hög kvalitetsnivå.

The purpose with our study is to investigate why Capgemini adopts the Rightshore strategy, how they implement this strategy and how it affects Capgemini?s core competence. We also aim to look at how the company?s knowledge management is supporting the offshoring strategey, in addition to how Capgemini ?keeps control of? its core competence in following the trend of offshoring to India?.

The characteristic of services as an effort carried out in a "moment of truth" implies a risk for failures. This study sheds new light on how alternative offerings that customers are initially exposed to can affect satisfaction and loyalty in the service failure and recovery context. More specifically, two aspects of the initial offering are studied: promised general service quality and the presence of a promise about a specific product attribute. Based on a presentation of the main theoretical perspectives, hypotheses are formulated and a scenario-based experiment in a hotel setting is designed to explore these. The results indicate that a higher level of promised service quality can result in more positive evaluations of satisfaction and stronger word-of-mouth intentions than for a lower level of promised service quality.

Background: We have identified the combination of Knowledge Management and Human Resource Management as interesting because of this constellation has been mentioned scarcely in previous studies. There also seem to be some interesting correlations with personnel turnover.Aim: The aim of this study is to describe and understand the theoretically best combination of Human Resource Management and Knowledge Management, by creating a model. The model is also going to be tested empirically through consulting firms, to see if they meet the ideal combination. With this model we also want to describe in what way the different combinations of strategies will affect the personnel turnover.Definitions: A huge part of this study concerns the theoretical area Human Resource Management, which we have entitled HRM. Similarly, Knowledge Management has been entitled KM.Completion: The study is designed both as a literature review and as a comparative case study in which empirical data has been collected through qualitative interviews with four Swedish management consulting firms.Results: The best combinations of KM and HRM are according to this study that strategies should consist of a thoroughgoing personalization or codification.

The aim of my thesis is to obtain knowledge of textile wastewater and textile sludge from an environmental perspective, which can be used as a basis for the  ?Sweden Textile Water Initiative? guidelines for a sustainable sludge management. In my study I have mainly focused on textile dyes, salts and metals and their routes during wastewater treatment.This paper is partly a literature review, which I began by identifying the pollutants discharged from each textile process. Then I studied wastewater and sludge quality, environmental aspects, possible treatment and recycling methods. I have also tried to find existing type of guidelines in order to make comparisons.

Under ht08 och vt09 har vi gjort ett examensarbete där vi i gruppen utvecklat ett mekaniskt styrsystem för sjukhussängar. Det nya styrsystem ska underlätta det dagliga arbetet för personalen på sjukhusen, då det idag är svårt att kontrollera sängen när man är ensam och knuffar. Men med RaaLie fastmonterad på sängen kan man utföra arbetet själv, och det är mycket lättare att ta sig runt skarpa svängar och trånga passage..

The goal of customer support is to help clients achieve maximum value in their services and products. Customer support is the public face of a company, which means that it is important to give the customer a positive experience and live up to customer expectations. Efficient customer support has become more important and studies show that customers who leave a company do so because of poor service. Customers' growing demands for higher quality and easier access to services means that companies must recognize the need to satisfy each customer. It is important that each customer receives the attention required and that customer needs are met quickly and flawlessly.

The companies of today figures on a hardly competitive market. This makes it necessary for the company to find new way to create competition advantages. Since it is no longer enough to compete with the technical quality of the product the companies are forced to also enhance the functional quality. To accomplish this it becomes necessary for producing companies to be customer oriented. A customer oriented company culture can be reached with the help of internal marketing in which different activities work to inform and teach the employees about the company strategy and also about their own role as part-time marketers.This thesis examines Electrolux, a company which is currently striving to develop a customer oriented company culture.

Dagens utveckling inom distansutbildning har lett till att det blir allt viktigare att välja en lärplattform som är anpassat till företagets eller organisationens verksamhet. Nya effektiva utbildningsmetoder som komplement till den traditionella utbildningen möjliggörs av den nya tekniken där e-learning har en framträdande roll. E-learning gör att lärandet inte längre är beroende av ett fysiskt klassrum och en specifik tidpunkt utan utbildningen blir mer flexibel, interaktiv samt fokuserar mer på själva på lärandet.Syftet med denna uppsats har varit att kartlägga hur ett LMS bör vara utformat vad det gäller design, funktion och användbarhetsfaktorer för att underlätta val av lärplattform (LMS). Studien har visat att det designmässigt är lämpligt att följa vedertagna författares riktlinjer ? oavsett om det gäller LMS eller design av en funktion i ett LMS.

Det går inte att utbilda sig till chef men jobbet som chef underlättas om man har utbildning. Enligt vår empiriska grund så är den bästa kombinationen att lära sig det både praktiskt och teoretiskt, utbildningen är en genväg till en chefsposition. Chefen kan däremot utvecklas om man utbildar sig under tiden som man jobbar..

The development within the textile industry is always ongoing with development of new andbetter textiles, which often mean the use of non-natural materials like polyester. This doesn?t lineup with the work shared around the world against an improved environment, so the idea came touse a form of linen fibers instead of polyester as the reinforcing material together with cotton.The idea was to use flax, linen of low quality, which is seen as a waste product and garbage inthe production of high quality linen and flax seed oil. This flax of low quality needs to beseparated before it can be used in cotton spinning machines. Fireball 2 is just that, a process toseparate flax fibers through the treatment of a technique called electrohydraulic discharge.The thesis works goal is to evaluate the Fireball 2 process ability to separate flax fiber.

The new information society has revolutionised almost the entire world. But the new technique does not only bring good. That which was before only available on paper may today only be available on a computer system. This makes it possible to send data electronically. In the wrong hands that information can become a threat against the security of an individual, a company or even a nation.