Companies need to receive feedback in order to understand how they should adjust to shifting demands in the market. This study focuses on the Mystery Shopping process and the information it provides. Through Qualitative interviews information was gathered which identifies Mystery Shopping as an approach where companies actively seek information withthe help of anonymous ?shoppers?. This method is compared to other research methods in order to identify the characteristics of Mystery Shopping.

The aim of this master?s thesis is to examine the virtual reference service Ask the Library [Bibblan svarar] from a postmodern perspective. Ask the Library is a Swedish online reference service that is run by the country?s public libraries. The postmodern theories of Jean-François Lyotard are used to study how information is managed and transmitted within the service.

The purpose of this study is to examine how some early year pupils define homework, how much homework they get and also how these pupils perceive that they are affected by the homework. The study is Qualitative where ten pupils participated in a semi structured interview. The study will show that these pupils are given homework once a week. The homework is mostly math and reading. The study will continue to show that the pupils believe that homework is important for their learning and also that homework often is boring and that it competes with recreational activities such as friends, sports and rest.

This examination is about storyline and children who has problem to focus and concentrate in school. The premier aim of this survey is to look into the storylinemethod and investigate what it means methodical. I am also going to look more into how this children feels about this method and how they adjust to it.In my empirical examintion through Qualitative interviews with teatchers and also questionnaires with thirtynine children participated i got a great result. My conclusions is that this method can be demanding and also confusing for this children but the good part is that it is subjectintegrated and it is easy to motivate this children.This examintation has given me an insight how teatchers can teatch in a storyline inspirated education.The storylinemethod is aiming to individual adjustment and these children maybe needs that moust of all..

This is a Qualitative study with the aim to find out how caregivers in a resourcegroup experince their work situation. We wanted to know how they where treated by the ordinary staff and what strains and possibilities they can encounter in their daily work. We used semistructured interviews to answer our questions.We found out that the ordinary staff of caregivers always treated the resourcegroup like one of them. A strain that the resourcegroup experienced was the shortage of time which sometimes resulted in that they felt stressful. The resourcegroup work on different floors each day, giving them a chance to see and learn new things.

The purpose with this study was to examine what kind of knowledge children in preschool have regarding what plants are, and what plants need in order to grow and survive. By means of Qualitative interviews I have let 12 children in the ages of 3 to 5 years answer questions regarding the subject.From the results it is obvious that the children in the early age groups already have some knowledge of what a plant is and can also mention a few basic factors for a plants survival. In addition, the results show that their knowledge increases with the childs age and that the conversations become more distinct with more resulting questions the older the children are.Keywords. Enviroment, plants needs, Preeschool, science..

In this essay the authors are trying to level the success in the IT-company Apple?s market communication. The problem investigated is if the company?s profile, the picture they are trying to implement onto the market, is the same as the market consider the image of the company to be. The problem is studied in a method which combines both a Qualitative and a quantitative survey.

The aim of our research in this study, which has a Qualitative attempt, is to investigate participation concerning to a few co-workers in the old-age care. The co-workers experience of participation and their definition of participation, and how participation is related to our different themes. Our themes are the present and wanted assumptions, to make participation possible. Further more does this study discuss participation in relation to the themes communication, competence education and to physical and psychic health. The method we used was primary semi-structured interviews and some observations.

AbstractTitle: Leadership and ethics in the Real estate agent-industry Level: Final assignment for Bachelor Degree in Business Administration Authors: Paula Massamiri & Therese Delmar Supervisor: Lars-Johan Åge, Jonas Molin & Jens Eklinder Frick Date: 2014 ? May Purpose of study: The aim of this study is to create an understanding of how leaders trough a Structural ethical climate can contribute to a Situation-based ethical decision-making of their employees. Method: We have used a Qualitative method and conducted semi-structured interviews with respondents from real estate agent firms. When we studied our phenomenon, our overall research deign was Qualitative interviews. Our data has been analyzed with an abductive method of analysis, influenced by Grounded theory. Results and conclusions: The study shows that leaders in the real estate agent-business trough a Structural ethical climate contributes to a Situation-based ethical decision-making of their employees by acting as role models, leads by example, highlighting the office values and rewards & punishes behaviors to control their employees? ethical decision making. Suggestions for further research: We believe that future studies can be conducted through observations to study both leaders and employees, to pay attention to employees? opinions and reflect on what affects them.

 AimThe purpose of this study is to compare and highlight the scope for research into outdoor recreational pursuits in Sweden and Norway. - What are the similarities and differences in the financing of research into outdoor recreational pursuits in Sweden and Norway?- What are the similarities and differences in forums for research into outdoor recreational pursuits in the two countries?  Method The method that has been used in this study consists of Qualitative interviews in conjunction with an examination of the published material on the subject. The Qualitative interviews have been conducted with six key figures in the field of research into outdoor recreational pursuits in Sweden and Norway where the aim was to obtain a comprehensive overview of the research undertaken in both countries. The examination of the published material has been used to complement the interviews, primarily with information from propositions and reports from relevant organisations and authorities.  Results  Financing in Sweden is spread over several different research councils and authorities where no one organisation has an express responsibility for research into outdoor recreational pursuits. In Norway, however, The Research Council of Norway is the prime source of research funding.

Background: It is required that health care professionals continuously work with patient safety and quality improvements, and the skills of registered nurses are significant in this work. However, quality improvement also requires commitment and knowledge about how to improve health care and ensure patient safety. There is a lack of studies that highlights the importance of supportive functions for this work. Nurses in clinical settings can be utilized as facilitators that make things easier for other health care professionals who are engaged in quality improvement and patient safety. In order to gain understanding about the significance and needs of nurses with a role of facilitator, it is urgent to learn from their experiences of facilitating quality improvement in health care.Aim: The aim was to study nurses? experiences of facilitating quality improvement of nursing care, patient safety and multi-professional collaboration in health care.Method: Semi-structured Qualitative interviews were performed with ten registered nurses who had experience of being in the role of facilitators.

Companies need to receive feedback in order to understand how they should adjust to shifting demands in the market. This study focuses on the Mystery Shopping process and the information it provides. Through Qualitative interviews information was gathered which identifies Mystery Shopping as an approach where companies actively seek information withthe help of anonymous ?shoppers?. This method is compared to other research methods in order to identify the characteristics of Mystery Shopping.

The purpose of this study was to examine how employees perceive female chief executiveofficers and if any significant differences between what leadership-skills female and maleco-employees choose to express about female leaders can be observed. The survey isperformed as a Qualitative study where three companies within the retail marketparticipated. We collected our empirical data by interviews and observations and usedsocial constructivist theory to look at how individuals construct their subjective view ofreality. The result showed, among others, that female employees often use traditional maleskills to describe the strengths of their female chief, whereas male employees emphasizesmore female skills such as unpretentious and open-minded..

This thesis is an attempt to study how a library that is driven by a contractor works. How allinvolved parts can cooperate. The main method used, is Qualitative interviews. The authorshave made a survey at the public library in Järna in Södertälje county, where Boktjänst i JärnaAB has the business on contract since 1991.Following areas have been studied: organisation and assignment; librarysphere of activity andservices; the relations to the main library, and the vision for the future of the library.Some of the conclusions drawn by the authors are that when tenders are invited for a job, thelocal conditions must be taken into consideration. To have the same employer for the wholelibrary staff are likely to simplify the matters.

This study illustrates the task of the administrator where the main focus lies on getting understanding for the administrator?s work, showing how this is performed. The method I have used in the performance of the research is the Qualitative method. This study was carried through by means of interviews. Theoretical starting points are exchange theories, friendship theories and part theories.