Purpose- The purpose of this project is to contribute to the knowledge of creating customer value through streamlining and coordination of patient flows for children and youth with frequent need of care on child and youth medical clinics.Method- One of the methods used for achieving the project's purpose is a case study on the Child and Youth Medicine Clinic at Länssjukhuset Ryhov in Jönköping. The case study has been used for collecting the empirical data that has been generated through interviews, observations and documents from the Child and Youth Health Clinic. Except the case study the authors also made studies in literature, which the collected empirical data has been anchored and related to. Together this led to the project's analysis and results.Results- When investigating the questions found in chapter one, it was determined standardized work is of great importance to create structure and implement procedures for the patient flows. A weak link in the patient flow has been identified, which is the sub-process coordination and planning.

Background: The use of digital marketing channels during the last years has increased significantly, especially the use of marketing on the Internet. Hence the communication chart of marketing has been redrawn. The technological development has had a major impact on the marketing discipline. The integration of information technology and marketing has resulted in the emergence of a new field, namely e-marketing. Hence the need for further research is desirable.Purpose: The purpose of this study is to examine alternative marketing procedures that a company can apply to increase the digital awareness and manage their customer relationships.Theoretical framework: Theories regarding digital marketing cycle, SEO and customer relationship.Method: This research is based on data collected through a primary semi-structured interview with a company active in the corporate information industry which also provides a RFQ service.

Uppsala County has ambitious environmental aims for the planned residential area inÖstra Sala backe. In this thesis different energy sources have been evaluated todetermine which system that would be most favorable given currently availableinformation about the project. Planned energy usage has been divided into tap waterheating, space heating and power. Three base case scenarios were made with districtheating, small scale bio fuel and heat pump. Solar power and solar heating were thensimulated and the production from the two could individually be deducted from theenergy need in the base cases, constituting 9 different scenarios.

Syftet med denna studie är att undersöka vilka likheter och skillnader i undervisningen som finns mellan en grundsärskoleklass och en grundskoleklass. Undersökningens metod är strukturerade observationer genomförda av två observatörer i en grundskoleklass och i en särskoleklass på samma skola. Olika aspekter av undervisningen observerades, av vilka några kan anses utgöra förutsättningar för en inkluderande undervisning. Dessa är: samarbete mellan pedagoger i undervisningen, ledarskapsmodeller, cooperativt lärande (samarbetsinlärning), dynamisk pedagogik samt samarbete mellan pedagoger i problemlösande undervisning. Resultatet visar på likhet mellan de båda skolformerna beträffande användandet av en organismisk modell med ett demokratiskt ledarskap, där grundsärskolans pedagoger endast använder det aningen mer frekvent än grundskolans pedagoger.

The purpose of this study is to research into the role of the citizen and the educational system in Sweden throughout periods of time based on previous theoretic works, and also to deepen the understanding of students with special needs in Swedish education focusing on the primary school years. This shall be carried out by illustrating the different points of view and choices within the educational system that are at hand for students with concentration difficulties and social difficulties.I will analyze these points through a cultural and social perspective on contemporary society in order to contribute towards today?s discourse on the norm. The result of this empirical investigation presents a dilemma existing in the democratic educational system of today. Nationally and internationally, the educational system has been structured around a normative system containing both rights and duties that effect everyone working within it.

A new type of chartered holiday, fitness holiday, has evolved during the last years and has also been mentioned in different media channels. Despite this, fitness holiday is a relatively new and unexplored phenomenon, which caught our interest to further explore this. The desire to travel on a holiday of this type has also increased. Therefore, a study about this particular phenomenon with focus on the traveler?s motives behind the choice to go has been done.It?s a qualitative study and most part of the data has been collected during a field study to Playitas Resort, Canary Islands.

The national curriculum states that the school actively should promote that women and men have equal rights and opportunities and that there is a responsibility to counteract traditional gender patterns. However do research observations show that teachers often treat girls and boys differently. Studies show that the teachers are influenced by their conceptions and their expectations of gender behavior. The aim of this study is to examine how teachers in preschool and primary school discuss gender awareness and how they state that they work with gender awareness according to the curriculum goals of counteracting the traditional gender patterns.The study is inspired by the phenomenographic research approach and the empirical material has been collected by qualitative interviews with eight teachers in preschool and primary school. The empirical material has together with earlier research and theories been analyzed and discussed in order to reach a conclusion.

The purpose of this essay is to increase the understanding of actions we can take when we encounter bullying, and, how we can uncover the fact that bullying is occurring in the workplace. I want to improve the understanding of what constitutes bullying from the management's perspective both in respect to a victim and a perpetrator. My research has a primary & a secondary goal..

Historically transformers with system earth equipment have been modeled as open circuits in zero sequence. This approximation has been satisfying, but lately it has been discovered that equipment on one side of the transformer have responded to faults that occurred at the other side. Most of these problems took place when the majority of the system on the secondary side of the transformer contained cables. These findings have led to questioning whether or not the former model of the transformer in zero sequence is correct. This report investigates if it is necessary to represent the transformer in zero sequence in another way than it is usually done today.

The purpose of this study is to investigate whether and how some teachers in primary education in a multicultural area discussing the interculturality in their teaching with students from grades 1-3. It also aims to examine how students? cultural interactions in the classroom are expressed..

Folkhälsovetenskapligt program.

Introduction: Basic Body Awereness Therapy (BBAT) is a treatment developed to treat different kinds of psychiatric diagnoses, but also to prevent the emergence of any other unhealthy conditions. The treatment is aimed to increase the body control and conscious breathing but also requires mental awareness.Aim: The aim of this study is to, based on social cognitive theory, describe patients' experiences of BBAT performed as group therapy.Method: The study design was qualitative with an inductive approach. Five people were interviewed after a BBAT group treatment in primary care. The data was collected by individual interviews with semi-structured questions and the interviews were analysed by qualitative content analysis.Result/Conclusion: The participants experienced increased body awareness and implemented BBAT strategies even though the treatment frequency was insufficient. BBAT was described as helpful used to regulate intensity level, stress management and facilitate breathing.

Vårt syfte med studien var att undersöka om och i så fall hur lärare arbetar medvetet med genus i litteraturen. Vi ville undersöka vilka böcker barn i två förskolor och elever i år 2 i två skolor väljer att läsa och vilka genusstrukturer dessa böcker visar upp. För att få våra frågeställningar besvarade har vi använt oss av halvstrukturerade intervjuer med fyra lärare, gjort boklistor på böcker barn i förskolorna har tillgång till och eleverna i skolorna läser, samt gjort textanalyser ur ett genusperspektiv av åtta av de mest populära barnböckerna i vårt material. Resultatet visar att de fyra intervjuade lärarna arbetar mycket med litteratur, men inte i någon större utsträckning utifrån ett genusperspektiv. De väljer eller påverkar inte heller elevernas val utifrån genus nämnvärt.

Purpose/Aim: The aim of this thesis was to study Sydsvenskans coverage of the police crisis in Skåne 2009.Material/Method: The study is based on 26 articles which has been analysed within the frames of Norman Faircloughs Critical Discourse Analysis..

The aim of this comparative study is to analyse the French and the Polish regional governance in order to see if there are any differences in their regional ruling systems. Further more I will study their different possibilities in taking part in the European Union regional political market. The shape of the regional systems will be explored both organisationally (study of the institutional entities of the regional construction) and functionally (study of the competencies of the regional body etcetera) to focus on its cause on the regional development. My over all focus will be to find out whether regional rule means differently in the countries France and Poland.Several questions are dealt with and the two main ones are as follows; How do the different structures of the form of government in France and Poland influence the governance on the regional level? Do Poland, as a new member state of the European Union, have what it takes to face the challenges of the new membership; or are there a complex of problems arising from the admittance that prevent its regions from fully taking part in the European regional political market?Some of my conclusions are as follows;There are major differences between the two countries when it comes to their regional ruling systems leading to different abilities in taking part in the European regional political market.