The Net Promoter Score (NPS) has been claimed to be the single most reliable indicator of firm growth and has gained wide adoption among companies in a broad range of industries. This is despite a lack of rigorous scientific testing. The purpose of this study is to examine the predictive strength of the question "How likely are you to recommend [.] to your friends and colleagues " that the metric is based on: how well does it actually predict future consumer behavior Furthermore, the report aims to create a greater understanding of the factors that explain a person's word of mouth (WOM) intention and which behaviours cause that intention to change. A longitudinal study was conducted of 304 consumers' WOM intention regarding two non-carbonated drinks and their subsequent WOM and purchase behavior. The analyses show that the behaviors are captured by the metric to some extent.

Bakgrund: Early childhood caries (ECC) är en kariesform som drabbar barn i tidig ålder. Sjukdomen karaktäriseras av ett snabbt progressionsförlopp och drabbar ofta släta ytor på de primära tänderna.Syfte: Syftet med litteraturstudien var att beskriva förekomsten och identifiera riskfaktorer till early childhood caries (ECC) bland barn mellan 0-6 år i Europa.Metod: Materialet som användes i litteraturstudien är vetenskapliga publikationer som huvudsakligen inhämtats från den medicinska databasen PubMed. Resultatet bygger på en sammanställning av 15 vetenskapliga artiklar som publicerats mellan 2000-2014.Resultat: Förekomsten av ECC varierade från 13.0-85.0 % i olika länder och populationer i Europa. Lägst respektive högst förekomst sågs hos barn i Sverige. ECC associerades med mat-och munhygienvanor samt med flera socioekonomiska faktorer, där föräldrars utbildning, arbetssituation och etnicitet var av störst betydelse.

Objectivity is often emphasized as one of the fundamental principles for the auditing profession and is also a requirement for preserving satisfactory professional practice. The multiple company scandals in the first decade of the 21st century have created distrust for auditors? capability to maintain objectivity. The purpose of this study is to contribute with a new way of thinking when it comes to the factors that affect objectivity. Earlier studies have indicated that personality factors may affect work performance in many different fields and this study is exploring the connection between separate personality factors, and the capability of less experienced auditors to maintain objectivity in the relationship with dominating and demanding clients.Data was collected through a survey that was divided into two separate parts where the first part measured the participant?s score on different personality factors, and the other part measured the participant?s score on perceived objectivity.

The background to this final thesis is that our mandator, A-hus, was interested to examine which roof system that would be most appropriate to their types of houses. To investigate this, we first conducted an evaluation of the most commonly used roof systems in Sweden today: decking, board, roof cloth and prefabricated roof cassettes.To gather information about the different systems we have conducted interviews with several professionals within the construction industry, done an extensive literature study, and gathered information from the Internet.Based on the evaluation of roof systems and the literature, we analyzed advantages and disadvantages of the roof systems from three main perspectives: system characteristics, economics and other characteristics. We found these perspectives to be the most relevant when selecting a roof system.The main perspectives comprise three categories which are graded. These grades are then added together for a score for each main perspective and a total score for the three main perspectives. Then we compared the systems and, based on the scores, suggested one roof system as the most suitable for A-hus.Our result suggests that the prefabricated roof cassettes probably is the best solution for A-hus, but only if it is possible to standardize the cassettes and still maintain the flexibility to match A-hus? house types.

Almost every company sooner or later ends up in a more or less difficult economical situation. The reason for the economical crisis varies for each individual case but common for them all is that it is the management group that has failed in their work to guide the organisation to avoid a negative result. The next common denominator is that it is the management group that has to handle the changes in the company's environment and lead the company out of the crisis. But how can they do this and take decisions in a rational and effective way and is there warnings signals that the management group missed before the crisis was a fact? This is some of the questions that this study is going to discuss and analyze. The aim of the study is from a management perspective chart the strategic work of the company's management work when handling an economical crisis.

More than 1000 Swedish Warmblood foals are shown every year at foal inspections which are arranged around the country. Six traits are evaluated at these inspections: type, head-neck-body, correctness of legs, walk, trot and canter. No previous genetic studies have been done on the data from these evaluations. The purpose of this study was to do genetic analyses of the traits which are evaluated at foal inspections. The purpose was also to see if there are any correlations between the results of the foal inspections and the results from the tests of three-year-old horses.

For a company to survive it has to make a profit. To make a profit transactions are necessary and to achieve this a company can choose to focus on creating loyal customers. Loyal customers can contribute to secured revenues, increased market shares and reduced marketing costs. Research within customer loyalty has mainly focused on different types of loyalty and the impact it has on customers behavior. However, there is a lack of research concerning which factors that create loyal customers.

In this bachelor essay an attempt is done, to recreate a probable Bronze Age landscape on Gotland, with GIS as a tool. The landscape on Gotland is situated with many different monuments dated Bronze Age, such as cairns and stone ships. In creating of the maps, two possible shorelines contemporary with the Bronze Age have been calculated and marked on the maps. Furthermore, peat lands have been drawn upon the maps, by using the information from geological maps.A landscape variable have been compared between Bronze Age places and Early Iron Age houses; the soil type. On Bronze Age places gravel is the most common, while moraine marl is the most common on places with Early Iron Age houses.From a selection that were made, all Bronze Age places where within 3 km from the water, either the recreated shoreline or peat land.

The society today is more aware of the importance of early diagnosis of children?s hearing impairment. Neonatal hearing screening is used in many countries today, that is to be able to start habilitation at as early age as possible. Studies have shown that if children are diagnosed early enough will their language ability follow the age group of normal hearing peers.This is a journal study where journals form 99 Icelandic children, diagnosed in the Hearing and Speech Institute of Iceland during a period of 5 years, between 2002 and 2006, were inspected and analyzed. At the same time as the age of diagnose was analyzed the influence of gender, type and degree of hearing impairment was inspected.The age of diagnose of hearing impairment in Iceland was found to be between 5 and 6 years of age which looks higher than in other counties.

The number of weaned piglets per sow and year is a good measurement of sow productivity since it is affected by the number of piglets born alive, the pre weaning mortality (i.e. mortality of live born piglets between birth and weaning) and the number of litters per sow and year. This measure is also closely connected to the number of piglets produced per year, which partly determines the profitability of the piglet producer. During this study, eleven successful piglet-producing herds were visited. Eight of the producers were Swedish and three of the producers were Danish.

The purpose of this thesis is to examine the performance of different types of queries in the AltaVista query-based search engine. Thirty information needs have been collected from an ask-a-question service on the World Wide Web, which means that they are based on real users information needs. This is done to avoid partiality in the study. The author has invented different types of queries for each and every one of the information needs in accordance with the search syntax available for AltaVista. The types used are Boolean expressions, queries including proximity operators, phrases and queries directed towards a specific field.

Title: An encounter with an unknown piece of music. This essay describes the mechanisms involved in musical interpretation, by studying a score and listening to a recording. I have tried to map processes dealing with listening and score reading through an experiment, in which students from the Malmö Academy of Music were presented with a novel piece of music. I have made some conclusions, for instance it seems as though there is a connection in the interpretation between musical complexity and tempo, and a connection between dynamics and pitch, moreover that the participants in this study seem to be affected by the interpretational practice at the Malmö Academy of Music. The study is qualitative in its design both regarding data collection and interpretation of data.

The aim of the study was to evaluate parents and course directors?experiences of the AKKTIV ComAlong-course (Augmentative and AlternativeCommunication ? Early Intervention). ComAlong targets parents of pre-schoolchildren with extensive communication difficulties and aims to give parentsknowledge about different aspects of communication, communication developmentand AAC. Both qualitative and quantitative methods were used. Individualinterviews and pair-interviews with totally nine persons were performed and 54course questionnaires filled in by parents were evaluated.

Bakgrund Överlevnaden ökar bland för tidigt födda barn, vilket främst beror på stora förbättringar inom den perinatala och neonatala intensivvården. Postnatal tillväxthämning, allvarliga sjukdomar och långsiktigt hälsoutfall utgör dock fortfarande ett bekymmer.Syfte Målsättningen med studien var att undersöka intaget av energi och makronutrienter samt tillväxt hos extremt för tidigt födda barn med en födelsevikt under 1000 gram, och att analysera eventuella samband mellan respiratorisk funktion, näringsintag och tillväxt.Metod En retrospektiv kohortstudie av 77 extremt för tidigt födda barn födda mellan 1 april 2009 och 31 mars 2012. Spädbarnen vårdades på den neonatala intensivvårdsavdelningen på Norrlands universitets sjukhus i Sverige. Efter exklusion, på grund av morbiditet eller mortalitet, återstod 47 spädbarn. Dagligt näringsintag och tillväxt noterades i databasen Nutrium.

Den här uppsatsen skrevs för att belysa de hinder som kan uppstå när man som musiker tar sig an nutida musik, i detta fall japansk sådan. Den inriktning som arbetet tagit är hur man genom att förändra notbilden kan komma närmare musikens kärna, samt göra instuderingen så effektiv som möjligt under en relativt kort tid. För att nå de resultat jag gjort har jag använt mig av två informanter som arbetat med två stycken för solo flöjt av Kazuo Fukushima (1930), Mei (1962) och Shun?San (1969). Fallstudiens genomförande har tagit tre veckor där informanterna som är studenter har fått studera in båda verken och därefter notera om det ena av dem (Mei) för att se om de med denna metod kom närmare kärnan i musiken och kompositörens intention.