Business across the Internet has increased in recent years and most companies that are selling trips have increased their sales online. Many companies that are selling trips strive for customers to receive and experience a personal service online. The meeting between the client and a webpage service system on the Internet should work. Service encounters are an essential part of the contact between customer and company and play a big part in how the first impression is perceived by the customer. To understand how a service encounter works, meeting face to face, companies need to understand how customers perceive that meeting.

In studying the art of Counterinsurgency Warfare we are usually inclined to the reading of several books regarding this matter. Because of this some writers have the power to influence the minds of the reader. This can be of great benefit since it enables information sharing and for the reader a chance to learn from the triumphs, but also mistakes of others. However each writer is the creation of the time and context under which he existed. Because of the wheel of time certain things change, and because of the context a myriad of factors came into play affecting the outcome and product of the doings and thoughts of that specific occurrence.

Syftet med denna studie att undersöka yrkesverksamma förskollärares förhållningssätt till den organiserade rörelselekens betydelse för barns kommunikativa lärande. Bakgrunden ger läsaren en litteraturgenomgång kring barns kommunikativa lärande och den organiseraderörelseleken i förskolan samt samband mellan dessa två faktorer. Dessa faktorer framhållsäven utifrånett mångkulturellt perspektiv och utifrån Lev Vygotskijs pedagogiska teori. Datainsamlingsmetoden som använts för att samla in relevant data utifrån undersökningenssyfte, är genom halvstrukturerade intervjuer med utgångspunkt i en kvalitativ studie. Totalt treintervjuer med kvinnliga, yrkesverksamma förskollärare har genomförts.

Utifrån hur fritidsgården diskuteras idag vill denna uppsats problematisera och diskutera fritidsgårdens verksamhet.Syftet med uppsatsen är att med en meningskonstitutionsanalys analysera och tolka fyra fritidsledares syn på sitt yrke i en intervjukontext. Denna analys syftar till att finna en kärna i denna specifika fritidsgårdsverksamhet, som nås genom ett sökande i intervjupersonernas subjekt.Huvudfrågan är: Vad är kärnan i en fritidsgårds verksamhet? Underfrågor i uppsatsen är: Hur berättar fritidsledarna om sitt arbete på en fritidsgård? Hur ser fritidsledarna på ungdomarna som besöker fritidsgården? Hur ser fritidsledarna på fritidsgården som plats?Författaren har metodologiskt utgått från de intervjuer som genomförts. Dessa intervjuer har skrivits ut och analyserats utifrån en meningskonstitutionsanalys.Resultatet av analysen visar på att fritidsledarna jobbar på två olika platser som givits namnen däruppe- och därnereverksamheten. I därnereverksamheten, som varit fokus i uppsatsen, framstår samtalet eller pratet som kärnan.

Abstract: The purpose of this thesis is to study the importance of having a website for traditional service companies as well as the factors that might influence its importance. This is done by answering three research questions that all contribute to the answer of the main purpose. A qualitative study has been performed including eight interviews with respondents from eight different service companies presenting four different types of businesses. The empirical findings of the study are analyzed with the help of the theoretical frame of references in order to identify the most interesting conclusions. The results of the thesis state that the main purpose of the website among the studied companies is to rationalize and save costs.

What is it that makes an audience love a character? Through comparative analysis and anevolutionary perspective, I have examined the relationship between the viewer ? the human ?and three popular characters: Shakespeare?s Bottom and Puck from A Midsummer Night?sDream and Dag-Otto Flink, the most popular character from Vallarnas friluftsteater inFalkenberg, Sweden. In what way do they attract us? Why do they attract us? The aim of thecomparative analysis between the characters was to reveal enough similarities for defining allthree as the same character type: the fool. One of the most important similarities for theevolutionary discussion was that especially Dag-Otto and Bottom are consistently themselves.Furthermore, the Darwinian perspective, especially with theories of Daniel Nettle, indicatesthat there are several factors that come into play for successive fiction.

Having a functioning internal communication is necessary for the survival and existence of every company. Traditional communication channels are for example meetings, noteboards and personnel newspapers. During the last ten years we have witnessed an explosion of new channels, who are based on information technology. IT is a natural part in new IT-companies, like Framfab and Icon Medialab, but what role does IT have in a large, manufacturing company with a long history? The purpose with this thesis is to investigate how IT has influenced the internal communication in a company.

This study seeks to outline the reason why public limited firms choose to bear the cost of auditing despite the annulation of legal requirements. The aim is to provide an overview and a better understanding of the decisions made by such firms. My research work focuses solely on the dentistry branch. Relevant data has been collected through interviews and adequate scientific theories are implemented to canvas and analyse the reality of auditing for public limited firms working with dental services.The background knowledge contains historical aspects and the importance of audit obligations together with the fact that the law no longer regulates these conditions. To begin with, the regulations were institutionalised in order to prevent financial and fiscal criminality and offence, in public limited companies.

Title: Festivalernas Intåg ? Korröfestivalen- en bordunstämmas resa genom festivaliseringenThe Korrö festival- The establishment of a Swedish Folk Music Festival.This thesis describes how folk music festivals have been escalating during the past few and how they have influenced Swedish folk music. To reach my results I have been studying one festival in particular which is the Korrö Folk Music Festival. This event started in the mid-eighties as a small happening that attracted almost exclusively musicians that were a part of the bordooon movement. The bordoon movement gathered a couple of days in the summer at what they called the ?Korrö bordunstämma? to build instruments and play folk music.

The previous research in the field of new religious movements has mostly focused on the spectacular parts where phenomena such as ?brainwashing? and the ?charismatic leader? have attracted both media and the scientific studies of religion. Professor Liselotte Frisks has done several enquiries about sects and new religious movements in Sweden. One of her main conclusions is that the relation between these new religious movements and the rest of society has changed; a relation that used to be characterized by conflicts and tension is now becoming more open as both parts are changing.This study does not focus on the spectacular parts. Instead I have studied something more common and general.

The aim of this study is to gain an understanding of former criminals' own experience of their entry into criminality and to identify and analyze the factors they use to explain their path into criminality. To study this area, a qualitative method has been applied with five semi-structured interviews of ex-criminals from an organization that works to help and support people who have previously been involved in crime by offering employment, education, and rehabilitation in order to be further integrated into society again. To analyze the respondents' stories about their way into criminality, the theory of social bond by Hirschi has been applied and contribute with insights in later criminal acts as well as the theory has been problematized to some extent. Today, there is a lot of research on different aspects that can explain the way into criminality in different aspects, on the other hand, research has largely been measured with a quantitative approach with statistics and self-reported data. This study therefore intends to apply a qualitative approach, where ex-criminals themselves describe their path into criminality.

Grunden för denna uppsats utgörs av en kvalitativ, empirisk intervjustudie med fyra kvinnor i chefspositioner. De kommer från olika organisationer i olika kontexter. Syftet var att med utgångspunkt i vår tolkning av deras upplevelser analysera deras möjligheter till ledarskapsutveckling. Frågor vi ställde oss var; Hur berättar dessa kvinnor om sin egen ledarskapsutveckling? Hur ser de på hinder och möjligheter som har funnits för dem? Hur kan deras upplevelser tolkas och analyseras?Metoden som vi har använt för insamling, bearbetning och analys av empiri har varit av narrativ karaktär.

The aim of this study has been to examine how people with the chronic disease diabetes are seek-ing information about their disease. The study also look at the sources, which are mainly used, and the information behavior of the participants in this study. Especially in diabetes health care the idea of empowerment is central, which means that the patients need a lot of information to get know-ledge and become empowered. The study also examine the public library as a resource of health information, and for that purpose an examination of the OPAC catalog in two public libraries has been done, using the word ?diabetes? to illustrate the literature and other medias related to di-abetes.

What role does the state play in economic development? This thesis seeks to investigate the relationship between a strong state and economic development. To define the concept of a strong state I focus on the relationship between the scope of state functions and the efficiency of which these functions are implemented. The concept of a strong state is in this thesis defined as the efficiency of the state functions. By using a database constructed by three economists; David Kaufman, Aart Kraay and Massimo Mastruzzi as a measurement of a strong state I test the relationship with economic development empirically.

The current curriculum requires a well functioning school library and an active use of it. In junior school grades 1-3 the children primarily learn basic skills. Knowledge about libraries and how to use them and different media is part of these skills. Therefore my intention was to investigate how school libraries in junior schools look, how they are used in the training and how they could be used in junior school education. I focus on the pedagogic role of the school library and the library as information center.I begin by going through what the school law and the curriculum say - or do not say - about the use of the school library.