Syftet med vår uppsats är att undersöka hur ledarstilar, organisationskultur och känsloarbete ömsesidigt påverkar varandra. För att uppnå vårt syfte togs följande frågeställningar fram: Vilka är respondenternas upplevda och förväntade ledarstilar?Vilken roll spelar organisationskultur och känsloarbete i förhållande till ledarstilar?Vi har genomfört en kvalitativ undersökning inom en offentlig organisation. Nio intervjuer genomfördes, varav åtta stycken med avdelningschefer samt en med en respondent från ledningen. Detta för att kunna se hur avdelningschefer uppfattar sin ledarstil och jämföra med vad ledningen anser.

Quality Assurance in Service Procurement --- Total Quality and Total Quality Management refer to popular management philosophies in organizations these days. The purchasing department has an important part in the strive for organizational quality as several studies show corporate spend is significant and increasing. In this master thesis I study the actions companies take to ensure quality in service procurement. I argue that managing quality when sourcing services is particularly tricky, because of the special characteristics that belong to services. The purpose of the study is to examine whether different actions are taken to ensure the quality of different kinds of services.

The aim of this thesis was to investigate the relation between different kinds ofremedial teaching models, not specifically addressed to pupils with physicaldisabilities, in the Swedish school context, and to describe and analyze theobjectives related to each model. Research focus was held on professionaldescriptions of school related problems and arguments for different kind of models,but also on objectives formulated in Swedish school policy. As theoretical toolswere used discourse analysis and interpretive policy analysis. The concept ofalienation as it appears throughout Foucault?s work was also used to understand howdifferent knowledge fields as education, special education, psychology and medicinedivide themselves from each other.

IKEA HaparandaTornio employ some two-hundred people in its furniture retail store.Keeping track of staff statistics and employee information has previously been achievedthrough the use of a basic Microsoft Office Excel spreadsheet. The store?s human resourcesdepartment requested an upgrade to this system with the hope of speeding up andsimplifying the administrative process, as well as to make it easier to monitor HR-relatedtarget statistics. The following report documents the development process of that upgrade ascarried out by the author. The project draws on research in usability design and cognitivepsychology to develop a user-friendly interface.

The purpose of this essay was to examine and shed light on bullying as a groupprocess, a social phenomenon taking place in a school setting, to increase the understanding of the phenomenon. A theoretical overview of the litterature on bullying was made to investigate bullying and to give the reader a view of the researchfield. A total of 77 articles was studied. With the intention of studying bullying from a groupsychology perspective a metaanalysis was performed discussing groupphenomenon such as rolebehavior, responsibility, cohesiveness and norms in comparison to bullying episodes.Stemming from this analysis the question whether bullying can be view as a response to groupthink emerged. This question also constituted the secondary aim of this thesis.

The aim of this thesis is to map the research area of scientific collaboration within Library and Information Science LIS. The purpose is to find out who is doing research in this area, who they cite and if they get cited by other scientists outside of LIS. Scientific collaboration is an interdisciplinary research area with researchers from different disciplines such as LIS, human-computer interaction, psychology and sociology. We have concentrated our study to North America, Ireland, Great Britain and Scandinavia. In order to find researchers, we visited the websites of all universities with library and information science faculties in the chosen countries.

Denna studie undersöker förhållandet mellan aggressivitet och kamratstatus. Studien tittar på tre aggressivitetsformer: fysisk, verbal och social, samt två kamratstatusvariabler: sociometrisk status och popularitet.Syftet med studien är att åskådliggöra huruvida det finns ett samband mellan popularitet och olika former av aggressivitet, och om det finns könsskillnader avseende detta samband.63 barn från tre klasser i årskurs 4, på två olika skolor, i två olika kommuner ingår i studien. Av dessa 63 barn är 25 flickor (39.7%) och 38 pojkar (60.3%). Studien ingår i ett större forskningsprojekt. Mått på aggressivitet och popularitet har samlats in genom lärarskattningar och kamratskattningar.Resultaten visar att det finns samband mellan kamratstatusvariablerna och social respektive verbal aggressivitet, dock inte för fysisk aggressivitet.

As artificial intelligence (AI) has gained more influence in recruitment, both recruitment processes and the role of the recruiter are changing. This study aims to describe and analyze how recruiters translate, use, and relate to AI in their work. Through a qualitative method based on semi-structured interviews and document analysis, the study explores recruiters? experiences, attitudes, as well as perceived obstacles and opportunities regarding the use of AI in recruitment. With a theoretical foundation in translation theory, fashion, and imitation, the study examines how AI is not only followed as a trend, but also shaped and adapted locally through translation, depending on organizational identity and needs.

The aim of this case study was to investigate the role of leadership and interpersonal relations among staff during implementation of lean at a University Hospital in Sweden. The 15 respondents were leaders and staff members from different wards and clinics, who had started working according to lean principles. One of the methods used was explorative, low structured interviews. Other methods used for gathering information about the case was attending lectures about lean healthcare at the hospital, part-taking in the lean game and reading articles about lean and the implementation in both daily press and on the intranet of the hospital. The results showed that an open and accessible leader that coaches his/her staff and supports their work, helps the staff to develop a lean identity.

The purpose of this study was to explore experiences of the process of developing a homosexual identity during childhood. We wanted to examine the experiences, feelings and thoughts that young adults, identifying themselves as homosexuals, had growing up in Sweden.For the study a qualitative method was used and nine interviews were made with young adults in the ages of 18 - 30. They answered our questions about their process of developing a homosexual identity, about their friends, family and school and about the society in general. We analysed the material from the interviews using the theory of the coming-out-process as presented by mainly Månsson and Hilte (1990).The main result from the study was that there were some difficulties for our respondents to become aware of their homosexuality and reveal their homosexuality to others. Most of our respondents experienced anxiety and/or fear as they were becoming aware of their sexuality but did become conscious about their homosexuality and accepted it before turning 21 years old.

The essay concerns "the knowledge society", IT and the possibilities of school being changedto meet the future. The purpose was to reflect the ideas of researchers and authorities concerningwork and education in "the knowledge society" and to illuminate/shed light on theimportance of information technology in this connection, to map organizational and pedagogicalshortcomings in the current school system and the changes that can be needed, and to investigatehow these changes can affect teachers, pupils and librarians.The investigation, which was a text analysis of normative and futurist sources, was especiallydirected towards how modem information technology can influence education/teaching.The differences between researchers and authorities were most obvious in the view of theimportance of knowledge of facts and central control mechanisms for standards or grading.For the authorities, who were devoid of a thought out/carefully prepared and consequent viewof knowledge and by that also of pedagogics, the information technique was the foremostcause of a change in pedagogy. The researchers also perceived the possibilities of IT, butemphasized the importance of pedagogical innovations irrespective of the technology.

AbstractUppsatsen syftar till att belysa korrelationen mellan åtnjutandet av mänskliga rättigheter, individens identitetsformande och grundläggande mänskliga behov utifrån ett beteendevetenskapligt perspektiv.Min forskningsstrategi utgörs av en kvalitativ bibliografisk litteraturanalys som vilar på sociologiska och psykologiska teorier. Detta vävs sedan samman med mänskliga rättigheters paradigm och en diskussion kring dess universalism och allmängiltighet.Det individuella identitetsskapandet får mindre utrymme i ett samhälle vars medborgares rättigheter är begränsade. Vidare präglas de mänskliga rättigheterna av västerländska och individualistiska ideal som framhäver individens autonomi. Detta sätts i motsats till de kollektivistiska värderingar som ofta präglar traditionella samhällen vilket i sin tur ofta leder till en identitetskris på både individuell och samhällelig nivå. Vidare förs en diskussion kring identitet som ett grundläggande mänskligt behov och därmed mänsklig rättighet..

It exists today a widespread interest for employee satisfaction, much effort are used in companies to achieve job satisfaction within their employees. One theory that has received a great deal of publicity is Hackman & Oldhams Job characteristics model which addresses the question of how companies can provide job satisfaction through organizational change. The foundation of the theory is that five core job characteristics are responsible for creating job satisfaction. The purpose of this paper is to study these characteristics through the employees and their boss and to determine how they believe these characteristics to affect employee satisfaction. The paper focuses on a company located in a branch widely known for low employee satisfaction.

Graphic profiles are a part of companies? brand expressions. The graphical values reflect the brand values the business wants to convey. They consist of different graphic elements such as logo, company sign, colour schemes, templates, rules, fonts, pictograms, formats and references to how different graphic elements should look, for example, business cards, signs and materials for websites. This thesis aims to examine why firms choose to replace their graphic profiles by studying their underlying motivations.

This essay is a case study of how two non-profit organizations, in the same line of business work with external communication and new media such as Internet and social media (Facebook and Twitter).Both these organizations are located in different countries and the purpose of the case study is also to find out if the differences in their work methods in communication depend on organizational or cultural differences. The case study was conducted in the organizations Sverige Amerika Centret in Karlstad, Sweden and The Swedish Council of America in Minneapolis, US. A qualitative approach executed through interviews and a qualitative content analysis of the organizations annual report from 2010. The result of the interviews and the document content analysis shows that there are differences in the way these organizations handle their work with external communications and new media. One of the organizations uses new media more actively in their work with communication and through that channel creates a relationship with its external audiences. The theories that has been used for this case study is Organization communication, Intercultural communication, Public Relations and Organization culture. Keywords: external communication, new media, culture and employees..