This essay is about the market of traditional rental movie stores, which today are on a mature stage of the marketing cycle. The technique is constantly accelerating and contributes to evaluation of new ways to watch movie. New competitors are such as bigger chain of stores that can offer, in addition to their wide range of other goods, rental movies as a secondary selling. The substitute is of most part Internet based services from where you can watch movie online or download film legally as well as illegally.These different sorts of new competitors or substitutes become a big threat on the traditional rental movie stores as these substitutes can offer the same prices or even lower.With these new ways of watching film this will on turn change the behaviours of the customers that likes to watch movies. The problem for the traditional rental movie stores is trying to keep their existing customers and try keeping them loyal to their store, so that they won?t loose them to the competitors and substitutes.

Background: There has been a process of de-institutionalisation and mental health care re-forms in Sweden. Social services are, according to the law, responsible for helping persons with mental illness to live a life like others and to participate in the community. The aim of the study was to describe the culture in one of the social services adult day care center for social relations and activities in Stockholm. The aim was also to focus on the importance of the adult day care center for recovery and empowerment from the participants´ perspective. Methods Observations in the adult day care center were combined with four interviews with regular participants.

Featured adjuvant chemotherapy treatment in women with breast cancer can lead to pain. The aim of this study was to explore, the variety of perceptions and impact of adjuvantchemotherapy-induced pain in daily life, of some women newly diagnosed with breast cancer.Inclusion criteria were participating in an ongoing stress management projectand chemotherapy of (anthracycline/taxan) in doses of 75mg² or more. Exclusioncriteria were inability to understand and communicate in Swedish and mentalillness. After ethical approval of the sub study in September 2010, women wereconsecutively included through oral and written request. Phenomenologicalapproach was used in the eight interviews and data analysis.

This report is about intranets and SharePoint. It explains how user?s expectations can affect an implementation of an intranet and what companies want to get out of an intranet. It?s also about risks that may occur when an intranet is developed and how to avoid these problems.SharePoint is a collaborative platform and publishing system from Microsoft that assists developers in the implementation of an intranet.

The purpose of this master thesis is to investigate what the users/visitors do at the Filipstads Bergslags Library when they are there. The questions we asked were "What do the visitors do when they are at the library?" and "How do the visitors give priority to the librarys services?" From these two questions we asked a third "How do the visitors view the library and its functions and what function do they see as the most important to them?" The method we used was a user study and we did this at the request of the management at the library. A questionnaire was constructed and handed out in a pilot study. We made some changes in the questionnaire before we started to hand it out at the library.

Gruppolarisering innebär att bl.a. social jämförelse leder till att isolerade grupper med likasinnade genererar mer extrema åsikter. Gruppolarisering på internet kan vara ett oroväckande fenomen för den deliberativa demokratin. Istället för att människor med konkurrerande ståndpunkter utbyter idéer och tankar med varandra samlas de i isolerade diskussionsforum på internet där social jämförelse i värsta fall kan utmynna i hattal och terrorism. Med netnografisk metod studeras här politiska diskussioner online i två olika typer av forum, ett politiskt och ett icke politiskt.

The gaming market has become the fastest growing market for leisure and is one of the most popular forms of homeentertainment. This has generated a media debate about how people are affected by gaming and concernes how we are affected by the violence that may occur in games. Games proponents argues that gaming is the future of teaching and computer games are becoming a sustainable and popular instruction strategy. Some studies have long used computer games for educational purposes. By interviewing high school students in focus groups as qualitative research, I studied their attitudes towards computer games as a learning tool.

During the past decade environmental challenges have been intensified and given increased attention. This implies that businesses in all sectors strategically need to manage these challenges. The service sector is often considered as a sector with a low environmental impact if the direct environmental aspects are assessed. Still, it has been argued that the environmental impact that the sector gives rise to can create severe indirect environmental impacts. The products and services that are produced by this sector have a relatively limited use of physical resources which may make the environmental impact challenging to visualize. Banks belong to the service sector and it is partly banks that make the development of societies possible.

TitelGränslös kommunikation Kommunikationen i ett globalt företag under förändringFörfattareÅsa BorgKursExamensarbete i Medie- och kommunikationsvetenskap avancerad nivåHandledareAnnika BergströmTerminVT 2011SyfteAtt undersöka hur kommunikationen fungerat i ett globalt företag under förändring.Metod och materialKvantitativ enkätundersökning på ett totalurval av 138 mellanchefer på Volvo Business Services. 83 personer svarade vilket gav en svarsfrekvens på 60 procentHuvudresultatMed hjälp av en webbenkät har jag undersökt hur kommunikationen fungerat i det globala företaget Volvo Business Services under en förändring. Resultaten visade att en stor del av mellancheferna i företaget ansåg att informationen varit tillräcklig men att en betydande del ändå inte var nöjd med kommunikationen som gått ut. De upplevde då svårigheter att svara på frågor från anställda. Det visade sig även att mellancheferna föredrog att få informationen genom andra kanaler än de kanaler de fick.

På bara ett par år har elektronisk handel potential att radikalt förändra de ekonomiska och sociala förhållanden i samhället. Internets snabba tillväxt kopplar samman individer och organisationer till ett stort globalt nätverk som representerar enorma möjligheter. Det talas om ett nätverkssamhälle och en nätverksekonomi.Elektronisk handel driver företag mot att bedriva affärer på ett fundamentalt nytt sätt. Behovet av att dela information i realtid ökar tillsammans med förändringarna i värdekedjan.Syftet med studien är att kartlägga elektronisk handel i allmänhet. Studien fokuseras på hur elektronisk handel används för att länka samman företag, stora som små, från råmaterial till konsumenten.

I enlighet med den trend som råder inom den tekniska utvecklingen i samhället i stort, introduceras nu ett sätt för bankers kunder att ha personliga rådgivningsmöten via Internet. Tidigare har sådana möten skett ansikte mot ansikte på det bankkontor som kunden tillhör. Det finns en rad fördelar med att tjänster sker online som exempelvis tideffektivitet, geografiskt oberoende och mer flexibelt i allmänhet. Den här kvalitativa studien handlar om en underökning kring hur personliga (finansiella) rådgivare upplever att arbeta med den här typen utav möten, närmare bestämt vilka faktorer som de anser viktiga när möten som skett ansikte mot ansikte kan komma att ske online. Studien innefattar ett induktivt tillvägagångssätt i syfte att ta reda på dessa faktorer samt att granska dem utifrån ramverket datorstött samarbete och synsättet kroppsbaserad kognition.

This master thesis investigates the user education. Christine Bruce has presented a theory of information literacy in her research which has resulted in seven different aspects of information literacy. In this study I wanted to investigate what aspects there were and what they looked like in a practical educational situation. The methods used for this study were observation and a questionnaire. I analysed the observations by using Bruces aspects of information literacy to group the observed activities into the different aspects.

The purpose of this bachelor's thesis is to examine how public libraries in Sweden handles their weeding procedures. A series of questions are asked: How does libraries in Sweden motivate weeding? What principles constitutes the procedure of weeding? Which aspects are given most importance when weeding is decided. How does views on weeding differ between libraries of different sizes? How does longer or shorter professional experience influence the view on weeding? The study was done through an online questionnaire which was sent to a number of staff members on different libraries via e-mail.

Problem: Which factors affect customer satisfaction in a non-physical bank relation? Purpose: The purpose with this thesis is to study what creates customer satisfaction in a non-physical bank relation. We look at this by conducting a case study in which we studied the opinion of customers who uses the e-bank at FöreningsSparbanken. Method: We have used a qualitative data method through which we have received answers from our respondents, these we have interpreted to form information, which we have used in our analysis. In our empirical study we have used a case study in which we have chosen to interview both customers and co-workers to get an answer to our problem.

Web 2.0 represents the next generation of creating interactive applications on the Web. The purpose of this thesis was to develop a service tailored to Web 2.0 technology, where users can post ads for free. The platform is an advertising system specially designed for animals. Surveys and interviews have been done; the result is that today?s advertising services on the Internet are not interactive and user-friendly.The users have the possibility to adapt different part of the system to their needs, such as choice of themes.